The girls at Ballina My Car were exceptional and solution oriented. Thank you so much for your quick response, great customer service and professionalism. It is rare to see such a great, honest and fr... See more
Location
Switch locationBallina Central Shopping Centre, Ground Level Carpark Cnr Fox & Kerr Streets, 2478 Ballina, NSW, AU
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See what reviewers are saying
I was so impressed with the service provided. This was a very busy garage but every customer was treated professionally and with attention to detail. The receptionist was very knowledgeable and treate... See more
The staff at mycar Ballina make the experience personal. They are professional, discuss what they need or want to do in terms that any lay person can understand. Thanks guys as always I am totally s... See more
MyCar Ballina has the most amazing crew working there. The mechanics and the counter staff are super helpful, friendly and always give me the best service. I woudl neer go anywhere else!
Company details
About mycar Tyre & Auto - Ballina
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Ballina Central Shopping Centre, Ground Level Carpark Cnr Fox & Kerr Streets, 2478, Ballina, NSW, Australia
- (02) 9212 8902
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Staff & service was very good.
Exceptional, honest and great staff
The girls at Ballina My Car were exceptional and solution oriented. Thank you so much for your quick response, great customer service and professionalism. It is rare to see such a great, honest and friendly team these days. Thank you so much, Nick and Iva
Best mechanics in Northern NSW
Always excellent quality service and…
Always excellent quality service and new tyres at a reasonable price, administered by knowledgeable and friendly office staff
Great service staff
Excellent treatment of customer
Excellent treatment of customer
Helpful,efficient and cordial
Always going the extra mile
Always going the extra mile. Super helpful and polite. Cannot recommend more.
Impressive Service.
I was so impressed with the service provided. This was a very busy garage but every customer was treated professionally and with attention to detail. The receptionist was very knowledgeable and treated all with dignity and patience. In the economic climate where costs are always questioned she was calm, had a very warm voice and spoke with confidence. She is an asset. I will certainly be spreading by word of mouth the value of my experience at My Car Ballina. Thanks everyone.
They did the service before the the due…
They did the service before the the due time which was really nice. Everyone is very kind and accommodating. Thank you so much.
Great service
Great service. Communication was fantastic from check in until when the car was completed. Friendly staff and that is why I don't go anywhere else for both my cars.
Great service didn’t have to wait long…
Great service didn’t have to wait long friendly staff very knowledgeable will definitely be back
Helped get replacement tyre quickly &…
Helped get replacement tyre quickly & fitted us in. Great customer communication.
Great staff
Great to know warranty works for a flat...
Got a flat over the long weekend... so 8am I was there as they opened and they were happy to fit me in at short notice. Left my keys with them and 2 hours later they had fixed it. And best of all... because I'd purchased my tyres only 9 months before, it was free to fix as they have a 12 month warranty.
Great service. Highly recommend. Thankyou!
Rego & Essential Services Check
I required my car to be scheduled for an essential services check which was to be done in conjunction with a NSW Registration Inspection. The whole process from the booking to the completion of work on the day was very efficient and well managed. The customer service staff involved were Shannon and Mikayla.
It’s always just easy when dealing with…
It’s always just easy when dealing with the girls and guys at the Ballina MyCar business.
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