Excellent service from mycar in Birkdale. After realising I needed to replace a front light bulb, I rang to see if they could help. Despite being extremely busy on a Friday afternoon, they still fit m... See more
Location
Switch locationReddy Express Service Station, Corner of Birkdale Road and Napier Street, 4159 Birkdale, QLD, AU
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See what reviewers are saying
The team were so helpful, understanding, informative ad really knew their stuff and told me all my options not just the expensive one. They went over and above to store my car whilst l ordered a new... See more
Staff were warm and welcoming. I had a puncture and expected I'd need 2 new tyres. No upsell, just honest advice.
As a local I dropped in on the off chance the could help me . They not only could help but they done the job straight away which really helped me out . As for the cost it was very very reasonable and... See more
Company details
About mycar Tyre & Auto - Birkdale
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Reddy Express Service Station, Corner of Birkdale Road and Napier Street, 4159, Birkdale, QLD, Australia
- (07) 3215 8304
4.9
Excellent
243 reviews
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When the tyre arrived the team…
When the tyre arrived the team contacted me and got it fitted that afternoon with a smile
22 December 2022
Great service and really honest
27 December 2022
Always super friendly and competitive pricing
Both mechanics were very friendly and explained thoroughly what was wrong with the car and what had been fixed. Also compiling a list of things to look out for in future. I will definitely be returning :)
19 December 2022
Definitely will go back
Very polite, helpful and didn't try to upsell. Explained things well and with respect. Serviced my car in the exact time frame that was promised. Advised me on what will need to be done at the next service without being pushy. Excellent customer service.
14 December 2022
I only had to leave my car in the…
I only had to leave my car in the afternoon, rather than all day. The feedback was thorough and detailed. The mechanic who saw me was polite, friendly and articulate.
11 December 2022
Terrible service
The car was picked up very late (1 hour after closing time)
No test drive to check the service, just received it straight off the hoist.
The car was not performing well after the service and the attention to detail was clearly missed.
The store had all new mechanics and the working environment was extremely hostile towards each other.
I have never had a bad service at mycar but that was, what I felt, a waste of $250.
I have been taking my car to my car for years now.
I do hope that the issue is dealt with in a timely manner.
21 November 2022
Great experience
It was another great experience while doing Logbook Service at myCar Tyre & Auto - CE Birkdale.
Honest and professional approach to customer, and courtesy phone call 30 minutes after leaving the place to check if everything is ok.
Highly recommended!!
15 November 2022
Great service and communication.
7 November 2022
Poolwerx Birkdale
Got the quote for the repair, ordered parts and had the vehicle repaired all in one day. very good service
2 November 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
If I could give 0 stars I would
If I could give 0 stars I would.
We had a 50K service - the under engine tray fell off the next day. Had to get RACQ to fix it
We had a 60K service - we had an oil leak immediately. Cost $449 to fix it
We had a puncture - 2 days to get a new tyre and fit.
Go elsewhere if you can (4/11/2022 was the latest experience)
4 November 2022
Unprompted review
Reply from mycar Tyre & Auto - Birkdale
Hi Andrew,
Thanks for reaching out to us and we are sorry to hear of your ongoing negative experiences. If you would like to discuss this further, please reach out to us at careteam@mycar.com.au with your rego details and a further outline of what has happened and we will investigate further.
mycar Care Team
Excellent experience
Excellent experience! I thought I'd have to get a new tyre for my car, but the crew here suggested a repair instead (much cheaper) AND discovered another flat tyre waiting to happen (with a screw stuck in it) and repaired that one too. Prompt and efficient, no swearing from the garage floor 😄, and great music while I waited.
24 October 2022
Rolled into Birkdale with cracked…
Rolled into Birkdale with cracked radiator and they fixed within 48 hours and were very responsive telling me what was happening and costs involved
26 October 2022
Disappointed
I requested additional items to be completed as well as a service but extras not done. I've had several vehicles serviced at this location over recent years and have noticed that the service has declined. Will now go elsewhere even though this is a convenient location.
20 October 2022
Reply from mycar Tyre & Auto - Birkdale
Hi Brad,
Thanks for taking the time to reach out, and we are sorry to hear of your negative experience. We have passed this feedback onto the team.
mycar Care Team
quick service ,fair price
21 October 2022
They immediately took care of my car
They immediately took care of my car. Great service and well priced.
20 October 2022
Thank you Bella for helping me out…
Thank you Bella for helping me out today with putting in a new reserve light and service with a smile.
7 October 2022
Unprompted review
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