The Receptionist is very polite and super helpful. His knowledge about car is also great Book 4 new tyres replacement a day before. Pop up earlier than appointment time. When i get there, the... See more
Location
Switch locationBrandon Park Shopping Centre Corner of Magid Avenue and Springvale Road, 3170 Wheelers Hill, VIC, AU
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See what reviewers are saying
The team at Brandon Park store delivered extremely good service. I replaced my old tires with a set of new Pirellis from the black Friday sale at this store. Dilupa and his team were very friendly and... See more
Ref: Brandon Park shop - Excellent customer service, promt and on time delivery of service required. Deluca has been on the phone with me every step of the way, guided & supported me through the proce... See more
I recently had my car serviced at MyCar Brandon Park, and I couldn’t be happier with the experience. Dilupa and the entire team were incredibly helpful from start to finish—genuinely one of the best c... See more
Company details
About mycar Tyre & Auto - Brandon Park
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Brandon Park Shopping Centre Corner of Magid Avenue and Springvale Road, 3170, Wheelers Hill, VIC, Australia
- (03) 8585 7118
4.6
Excellent
307 reviews
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Proactive professional service
Proactive professional service. Prompt follow up and timely delivery of vehicle.
12 May 2026
They have always been helpfull and so…
They have always been helpfull and so far I am pleased with the work they do.
9 May 2026
Great service
23 April 2026
Quick and Easy
Quick and Easy. Staff were very easy to deal with and gave me all the info i need.
27 March 2026
Concern was looked into and prompt…
Concern was looked into and prompt action was taken.
27 March 2026
Ref customer service and job well done
Ref: Brandon Park shop - Excellent customer service, promt and on time delivery of service required. Deluca has been on the phone with me every step of the way, guided & supported me through the process. Thank you!
2 March 2026
Good price for the tyres
Good price for the tyres. Had issues with one of the tyre pressure sensors after the new tyres were put on. Was told it will fix automatically after driving for a while - it didn't. Hat to go back to get it fixed.
Got wheel alignment done at the same time but they couldn't fix it properly - I had to ask for a refund as they didn't mention anything til I checked the report.
5 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Deceptive and illegal
I had my four tyres replaced at Mycar in June 2025 and at that time I was informed that there was a one year warranty - if there was a puncture within 12 months - then I would have the tyre replaced for free. In February 2026, I had a puncture. I went back to the Randwick garage to get them to replace my punctured tyre. I have a BMW i4 M50 vehicle. When I came back to pick up the car, I saw that the tyre was incorrect. The tyre had been replaced with a standard tyre, which meant that this one tyre was not the same as the other three tyres. I told the mechanic that I was not happy and that it had to be replaced like for like. The mechanic said that there was no electric vehicle tyres the same as mine available in Australia, and he said - you should be happy you are getting it done for free. Not having the same tyres on the back axel means that I could get fined by the Police for non-compliant tyres. When I have asked other mechanic shops, they said the electric vehicle tyre I needed was readily available. So the Mycar mechanic lied to me. Having a different tyre is a safety issue and my insurance will now not cover me in the event of an accident. DO NOT go to Randwick Mycar - the mechanic is a liar and non-compliant.
18 February 2026
Reply from mycar Tyre & Auto - Brandon Park
Hi Yves,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
The team at Brandon Park store…
The team at Brandon Park store delivered extremely good service. I replaced my old tires with a set of new Pirellis from the black Friday sale at this store. Dilupa and his team were very friendly and provided an awesome experience at their store. I'd highly recommend the team at Brandon park store to anyone looking for a professional and friendly service on their car servicing or repair needs.
6 February 2026
Excellent customer service and repairs…
Excellent customer service and repairs are explained to you and the cost of them before they are completed. I would highly recommend - it was a great experience
7 February 2026
Unprompted review
Brilliant service
27 January 2026
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