mycar Tyre & Auto - Carousel Reviews 227

TrustScore 4.5 out of 5

4.4

Westfield Shopping Centre, Liege Street, 6107 Cannington, WA, AU


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See what reviewers are saying

Rated 4 out of 5 stars

I would have given 5 stars but was told in the initial phone booking that fitting the 4 tyres and wheel alignment would take approx 1 hour. When I dropped the car off when the store opened at 8.30am I... See more

Rated 5 out of 5 stars

Absolutely amazing service! We brought our van in for repairs and the team at MyCar was incredibly friendly and professional. They fixed everything quickly, they showed us what they fixed and we ended... See more

Rated 5 out of 5 stars

Firstly, on-line booking procedure is simple and straight forward albeit in this instance I was told it was a 135K service and paid accordingly. A phone call around midday advised that I had already... See more

Rated 5 out of 5 stars

It was a busy Saturday afternoon over the peak Christmas Period. I was running abit late to pick up the car however staff at the counter was patient. I had issues with the fleet card, he was very kind... See more


Company details

  1. Tyre shop
  2. Auto electrical service
  3. Car Battery Shop
  4. Vehicle Repair
  5. Mechanic
  6. Oil change service

About mycar Tyre & Auto - Carousel

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Contact info

  • Westfield Shopping Centre, Liege Street, 6107, Cannington, WA, Australia

  • (08) 6330 7411

4.4

Excellent

TrustScore 4.5 out of 5

227 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

I would have given 5 stars but was told…

I would have given 5 stars but was told in the initial phone booking that fitting the 4 tyres and wheel alignment would take approx 1 hour. When I dropped the car off when the store opened at 8.30am I was told it would take 2 hours. It was ultimately close to 3 hours before the car was ready to pick up

9 June 2026
Rated 5 out of 5 stars

Had 4 new tyres fitted

Great service. I purchased 4 new tyres for my car and a wheel alignment. The spare was on the car and the tyre in the boot had a puncture when I took it in. I explained this to the staff, and they got rid of the damaged tyre in the boot and put the old spare in the boot. They sent me a text when it was ready to be picked up.

11 May 2026
Rated 1 out of 5 stars

Very bad experience with service and…

Very bad experience with service and staff

12 May 2026
mycar Tyre & Auto - Carousel logo

Reply from mycar Tyre & Auto - Carousel

Hi Karan​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 4 out of 5 stars

The experience was a positive one

The booking experience was convient and easy to arrange. The tyres I purchased were at a excellent price. The quality of the product and service was good. The car drives well after the service with the new tyres correctly fitted and balanced.

24 March 2026
Rated 5 out of 5 stars

The service provide the professional…

The service provide the professional advise and friendly support, Anu helped with the car in a very professional support, we really enjoy the experience, we will definitely come back when need in future, thank you!

24 March 2026

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