They listened. They were prompt as they knew I didn't have all day :) Staff were very friendly and accomodating. Great location within the shopping centre to wait fro my car.
Location
Switch locationCasula Mall Shopping Centre 38 Ingham Drive (near, Arwon Avenue, 2170 Casula, New South Wales, AU
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See what reviewers are saying
I had a great experience at Mycar Tyre and Auto Casula. The team was very professional and efficient from start to finish. I needed a pink slip, and they made the whole process quick and stress-free.... See more
I have been getting my two family vehicles serviced at this centre for a few years now. Greg has always been amazing to deal with, has always serviced my cars without fault, and ensures that I am awar... See more
Exceptional car service for my old Fiat 500C. Not only the service is exceptional but the vast knowledge about different car models is amazing! The manager assisted me with ordering new hard to find c... See more
Company details
About mycar Tyre & Auto - Casula
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Casula Mall Shopping Centre 38 Ingham Drive (near, Arwon Avenue, 2170, Casula, New South Wales, Australia
- (02) 9212 8941
4.7
Excellent
543 reviews
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Everything on point👌🏽
2 May 2026
They listened
They listened. They were prompt as they knew I didn't have all day :) Staff were very friendly and accomodating. Great location within the shopping centre to wait fro my car.
19 April 2026
They managed to fit me quickly and was…
They managed to fit me quickly and was very happy with the service I received.
25 April 2026
Customer service very good
Customer service very good, length of service time also.
Cost very reasonable.
21 April 2026
Ali,Greg and the entire team at mycar…
Ali,Greg and the entire team at mycar Casula are always polite, efficient and Always well mannered and always understanding and on or under budget keep up the awesome work
17 April 2026
The guys were very good
The guys were very good , rang early to give me a fixed price with all the work I needed done and when I picked up the car I was happy there where no hidden cost .
14 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from mycar Tyre & Auto - Casula
Hi Ray,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Ali was the perfect mechanic fast and…
Ali was the perfect mechanic fast and attentive and a overall solid mechanic
28 March 2026
Manager looked grumpy but Ali was…
Manager looked grumpy but Ali was professional and fantastic in his workmanship
24 March 2026
Excellent service!
24 March 2026
Overcharged
I booked a service for my car at 100,000 kilometres and paid $390. However, after they inspected the car, they informed me that I needed an 80,000 kilometre service instead. This cost $1,129, which included a wheel alignment for $89. I had no choice but to agree. Later, I checked Toyota’s service and found it much cheaper. Even their website showed a $743 80,000 kilometre service. I told them they had lowered the price to around $1,050. The bill also included an extra $200 for air and other filters, which I found much cheaper at around $30–40. Since I had agreed to the service, I didn’t argue with them. However, after the service, my handbrake was very tight and difficult to pull. The service also wasn’t very professional.
11 March 2026
The service was excellent
The service was excellent, very friendly staff. Ali explained the service of the vehicle very well.
11 March 2026
The best!!!
Customer service is the best! First car service with mycar and they made it soo easy and smooth. Highly recommended
18 March 2026
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