mycar Tyre & Auto - Delacombe Reviews 379

Great customer service and advice. Very professional

I had my car in for a service and a couple new tyres.
I really like the online booking service and how you pay when booking. You know exactly how much, so no surprises at pickup.
The guys were all lovely and friendly.
I appreciate that they called to clarify some questions about the tyres rather than just going ahead.
Overall a great experience with my only feedback being that I would have liked to have gotten some information about my car on the paper work. As an example, it lists all the things included in the service with some items saying as required or if applicable. It would be handy to know if they were required and completed, along with the recommendation given over the phone regarding my tyres and anything else they may have noticed about the vehicle.
Overall great experience, thank you to the Delacombe mycar team.

Professional and pleasant to deal with. Staff are reliable and competent and offered helpful advice when servicing my car.

Had a screw in one tyre. They had a go at fixing it, but it was too close the the edge of the tyre. They were able to replace the tyre on the spot.

However, all four tyres had too low pressure when I picked it up - it's an EV it runs at 42 PSI, not 37 (says it on the sticker). My Aluminium valve cap was replaced with a cheap plastic. I bought those to replace one of the original cheap plastic ones that had gone missing. And the stickers weren't removed from the tyre.

I appreciate the attempt to repair the original tyre, and the fast turn around, but it's the little things that drop the review by one star.

I received the service that was required without delay after a flat tyre. Staff attended to my needs promptly

Accurate, Time Efficient, Value for money they charge and reliable.

Always excellent service. Staff friendly and knowledgeable.

Spoke me through their findings, didn't pressure me to spend money on extras instead talked about my options.

The car was ready within the time frame I was advised when I arrived. Staff were very pleasant to deal with. Price was as expected.

Got my car serviced today by Jesse. He did a great job, and explained what he did. will absolutely keep coming here, the boys here are legends and are always lovey when coming into their shop.
definitely recommend!!!

First class customer service and staff as usual.

Great team, always friendly.

Staff were able to help with my questions and book the car in quickly.
Top store I'd highly recommend.

Workers are wild. I was waiting with my kids. Workers are cursing, giving bad signs and sound to each other.

Wheel alignment / balance

Great service. Really good communication.

Very professional, great and quick service

I never received a call or text to tell me my car was ready, so when i caught an uber there to pick up my car, they were all closed up with my car inside. I had no car to get to work the next day. No compensation offered.