mycar Tyre & Auto - Derrimut Reviews 45

TrustScore 4.5 out of 5

4.5

Corner Mountt Derrimut Road & Foleys Rd, 3023 Deer Park, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I like to have a timely service especially when it comes to tyres. This time I pre-booked but the staff showed great flexibility and timeliness. I hope this happens in time of emergency when I call as... See more

Rated 5 out of 5 stars

Nice and easy booking system with quote provided. Was called during service for further recommendations and was able to approve over the phone to have done and get out the way instead of having to re... See more

Rated 5 out of 5 stars

The whole team at my car derrimut were exceptional, my car needed a set of tyres, Marvin was a complete gentleman gave me a number of options and job was completed in a very professional and timely... See more

Rated 5 out of 5 stars

Staff very helpful and happy with the overall service. Have 3 cars now being serviced by MyCar in the family household. What does that tell you then ? Staff also working back to make sure customer... See more


Company details

  1. Tyre shop
  2. Auto electrical service
  3. Car Battery Shop
  4. Vehicle Repair
  5. Mechanic
  6. Oil change service

About mycar Tyre & Auto - Derrimut

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Corner Mountt Derrimut Road & Foleys Rd, 3023, Deer Park, VIC, Australia

  • (03) 8585 7156

4.5

Excellent

TrustScore 4.5 out of 5

45 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

Staff very helpful and happy with the…

Staff very helpful and happy with the overall service. Have 3 cars now being serviced by MyCar in the family household. What does that tell you then ?
Staff also working back to make sure customers are taken care of.
Great work team !!!

24 June 2024
Rated 5 out of 5 stars

Nice and convenient

Nice and easy booking system with quote provided. Was called during service for further recommendations and was able to approve over the phone to have done and get out the way instead of having to remember at next service, which was great! Text update when ready for pick up was also good and convenient.

10 May 2024
Rated 1 out of 5 stars

Worst service by team

Experienced worst service both in terms of communication and service to my car. I have asked for tyre rotation and wheel balancing, they guy just filled my car tyres with air and said all good! This is after I booked in for the day for that particular service where I had to ask again. Went there as it was closer to me but will never go again. Have been to few other my car service centres, where the team are super friendly and service oriented, but this centre has given me a worst experience. Very disappointed.

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service

The whole team at my car derrimut were exceptional, my car needed a set of tyres, Marvin was a complete gentleman gave me a number of options and job was completed in a very professional and timely manner. Will definitely be recommending Marvin and the team at mycar Derrimut.

Very VERY happy customer.

16 December 2023
Unprompted review
Rated 1 out of 5 stars

Shaky experience…

Used mycar derrimut for alignment and balance as we have in the past WELL NEVER AGAIN Car pulls right steering shakes at different speeds even after both mechanics drove the car with us in it issue was not fixed in these economical times $140 wasted TAKING MY BUSINESS ELSEWHERE PS WE ARE A FAMILY WITH 4 CARS

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, helped my move my booking a couple of times, got me in and out very quick. Great experience

3 February 2023

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