I usually have a great experience with mycar fountain gate, however the manager was about 20 minutes late on Saturday morning. There was a line of people and it took an additional 15 minutes to drop o... See more
Company replied
Location
Switch locationFountain Gate Shopping Centre Enter off Overland Drive, near Princes Highway, 3805 Narre Warren, VIC, AU
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See what reviewers are saying
The entire team is super friendly and do an amazing job. My second logbook service here and they are spectacular. Highly recommend! They take the time to explain everything being done and they can do... See more
The team at Mycar Fountain Gate were very friendly to deal with and thorough in the servicing provided, identifying issues that could have proved very costly if left unchecked and kept me updated ever... See more
I was nervous going in after being screwed around by other mechanics. Staff were friendly and supportive, gave me a list of what will need to be done on the spot and in the future with a guide plan... See more
Company details
About mycar Tyre & Auto - Fountain Gate
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Fountain Gate Shopping Centre Enter off Overland Drive, near Princes Highway, 3805, Narre Warren, VIC, Australia
- (03) 8585 7103
4.8
Excellent
489 reviews
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Christ is a great guy
Christ is great deal with, he’s very professional, really responsive and we appreciate with his honesty and help through out the whole servicing experience, and will continue to be a happy return customer👍
18 June 2026
Very transparent and genuine feedback.
17 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good car service, manager was late to open shop
I usually have a great experience with mycar fountain gate, however the manager was about 20 minutes late on Saturday morning. There was a line of people and it took an additional 15 minutes to drop off my keys for a car service. If I book my service to be at 8am, I hope that the employees are there at 8am.
14 June 2026
Reply from mycar Tyre & Auto - Fountain Gate
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Prompt service. Happy with tyre replacement of 4 tyres.
Prompt service on tyre replacement of all 4 tyres. Courteous staff & satisfaction with job done ✅
11 June 2026
Outstanding Service
The team at Mycar Fountain Gate were very friendly to deal with and thorough in the servicing provided, identifying issues that could have proved very costly if left unchecked and kept me updated every step of the way.
28 May 2026
Staff and management
All things considerered....It work out well...except for the corporate office in- ability to let me submit my booking online...this being.... i did not get the benefits on offer...ie 17c off$l...$150 discount...
20 May 2026
Amazing!
The entire team is super friendly and do an amazing job. My second logbook service here and they are spectacular. Highly recommend! They take the time to explain everything being done and they can do so while also having a laugh.
19 May 2026
The management and service staff are…
The management and service staff are great. Good communication with customer.
They need company support to make sure they have the tools needed to service different vehicles'
especially GWM and other similar makes
15 May 2026
Good work & great customer service
14 May 2026
Got my car back in time and had a good…
Got my car back in time and had a good experience
20 March 2026
Awesome Service
I found a puncture the night before. Called in the morning and they fit me in and finished the job ahead of schedule.
2 May 2026
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