The staff at mycar were polite and upfront about the necessary work required on our vehicle. They completed the work in a suitable timeframe and were very helpful.
Location
Switch locationKinkora Shopping Centre Enter off Dawson Highway (near Phillip Street), 4680 West Gladstone, QLD, AU
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See what reviewers are saying
I needed to get my spare repaired as I recently had a flat tyre. I popped in expecting something to happen the next week. They said my tyre was still under warranty and lucky enough, they had my tyr... See more
No problems at all. From booking a service on line to having new brake pads fitted on the rear wheels as recommended by the Townsville Store when new tyres where fitted. All the info was coordinated... See more
Prompt service and communication. Lead to a very pleasant service experience. Dropped car off the afternoon prior to booking time. Work commenced straight away. Identified parts that needed to be s... See more
Company details
About mycar Tyre & Auto - Gladstone
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Kinkora Shopping Centre Enter off Dawson Highway (near Phillip Street), 4680, West Gladstone, QLD, Australia
- (07) 4848 7503
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Honest service.
The staff at mycar were polite and upfront about the necessary work required on our vehicle. They completed the work in a suitable timeframe and were very helpful.
Spare tyre repaired and didn’t cost a cent!
I needed to get my spare repaired as I recently had a flat tyre.
I popped in expecting something to happen the next week. They said my tyre was still under warranty and lucky enough, they had my tyre in stock. I drove away less than half an hour later with a brand new tyre and didn’t pay a cent. I won’t go anywhere else.
Very helpful service
Super friendly and professional staff
Super friendly and professional staff. Stress free experience. I will continue to use mycar.
Very friendly and helpful
Very friendly and helpful. Correct estimated time for service duration. Will use again for sure.
They drove me home after I dropped off…
They drove me home after I dropped off my car and after service picked me up.
They were helpful and polite
Easy to talk to
Easy to talk to, (without heaps of car jargon).
Did what was needed.
Polite and helpful.
These guys are always brilliant
These guys are always brilliant! We don’t go anywhere else.
Professional and you get one year free…
Professional and you one year free roadside assistance.
Suprise extras
Booked in for a service, then all of a sudden needed new pads and rotors and a brake service kit? Now, not the first service with you, why wasn't it picked up at last service, did you not check the breaks? If you had then you could have advised us for the next service and given a quote. Now I have lost confidence in your business, I need confidence and trust in my mechanic to keep my family safe.
My Car Gladstone - Well done guys
The customer service was great. Diagnostics of my car was spot on.
Received a very warm reception at…
Received a very warm reception at Gladstone. Price was a bit more than l expected, but they adjusted the price to the figure I paid for two tyres ten months ago. Hard to beat that. Very quick doing the fit and rotation. Overall 10 out of 10.
Daryl was able to fit us in for an…
Daryl was able to fit us in for an essential service as well as fix an oil leak with out a booking. Very appreciative for the job as well as a check over of things that will need attention next service.
All about the staffThe staff were very accommodating
The staff were very accommodating, friendly.
Very helpful and reliable
Very helpful and happy to help, I'm always satisfied leaving mycar Gladstone.
Very professional and upfront
Very professional and upfront. Always a pleasure to deal with.
Highly recommend
Such helpful accommodating service. I always get well looked after and leave happy and confident that my car was in the best hands. I won’t be going anywhere else and highly recommend.
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