Great service. Really easy to book in the service online, great information provided before the service so I knew what to expect and what to do. On the day the team were great, the location is... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Missing a bit of feedback post service. Housekeeping? Manual/logbook left on seat No next service due sticker Staff friendly but a bit of a mystery this time. This was my second logbook service...... See more
mycar have a business model that is all professional...from the booking service, to the open plan workshops so you can see how they work, to the polished follow up services and of course to their pric... See more
Customer service was first rate, genuine no frills and first rate job. Brought my car in, logbook service done and car returned in perfect condition. No hidden extras which I really appreciated. List... See more
Company details
About mycar Tyre & Auto - Hastings
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
4/1853 Frankston-Flinders Rd, 3915, Hastings, VIC, Australia
- 13 13 28
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My car was serviced in a timely manner
My car was serviced in a timely manner, staff very nice to deal with, and I thought the pricing was good.
Very good service
Service of Corolla
The service was easily booked and the service was easily explained and the notice of further work was relayed promptly to enable it to be carried out quickly and without delays.
Neil was very courteous and respectful with our interactions.
Friendly & honest staff. Excellent and fast service.
Staff were very friendly and helpful, with excellent customer service. Very reasonable on price, honest, and fast service
Neil was so helpful and explained…
Neil was so helpful and explained everything to me that needed to be done.
Great service and price
Great service and price, very helpful.
I’ll bring my wife’s car next time
I think the laber cost was a little …
I think the laber cost was a little too much for 1 hour I paid 450 $ in laber is to much I think
They did a great job to maintain my car…
They did a great job to maintain my car in good condition. All my car services were done with My Car.
Great service
Great service.
Really easy to book in the service online, great information provided before the service so I knew what to expect and what to do.
On the day the team were great, the location is absolutely spotless and really obvious the team really care about their workplace and the cars. The team were excellent, very clear and concise in the information provided and fixed up my car.
The 12 month roadside assist is an exceptional addition.
Hastings has a great location with plenty of parking - so you dont have to worry about rushing out onto the main road.
Highly recommend.
Lovely staff to deal with
Lovely staff to deal with, car had lots more things that needed fixing and it was all done to a great standard
Lovely staff and prompt service
Lovely staff and prompt service. Thanks guys for a problem free tyre fitting and ready when suited!
These guys helped even though my car was not booked in.
Today I had driven all of the way from Traralgon and my engine light came on when I pulled into the car park and asked for assistance. These guys were absolutely fantastic thank you so much for all of your help. Really appreciate it being so far away from home. I was a bit stressed out the guy that helped me was absolutely wonderful. Thanks again 😊
Inform your customers…
Booked my car in for an end of warranty check.
Specifically stated that I wanted to have the car inspected so the warranty company could fix it before my policy runs out.
Got the quote after the inspection and was told that Mycar don’t deal with warranty companies so they will tell me whats wrong (only the issues that they think the warranty company wont cover) but wont fix it.
The whole point of involving them in the process was so they could fix it.
Why was I not told BEFORE the inspection that you will not repair the vehicle if warranty companies are involved.
Also I was told the car may have an oil leak, wasn’t told where it was coming from just that there was a leak, that also wasn’t written on the quote.
Now after wasting $165 I have started the process with another business.
Will not be returning.
Great Experience from MyCar.
Great Experience from Appearance of the MyCar Brand. Store Comfort, Workshop Cleanliness, modern hoists and Tyre Fitting, Wheel Alignment Technology. Customer service Five Stars highly appreciate the MyCar Team. As a Qualified Motor Mechanic myself, I thoroughly enjoyed the MyCar Team Ability to communicate with me. Keep me updated on the Process, wheel Alignment Knowledge and Adjustment of Suspension Point's. Seen me driving away with a Qualified Standard of Drivability Perfect Road Handling.
Looking for good service
The prompt service i received was really refreshing saff were
very helpful and efficient good job would recommend macaroni to anyone
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







