I find Mycar at Westfield Helensvale are very consistent in providing good service at a reasonable price. I received a call suggesting what was needed to be rectified in addition to my vehicle ser... See more
Location
Switch locationHelensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212 Helensvale, QLD, AU
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See what reviewers are saying
Had general service and took advantage of great offer on two tyres. Friendly staff. Great mechanics. Kept informed of works being done and anything else that was detected. The car drives beautifull... See more
We are very happy with Mycar at Helensvale. We have been using them for over ten years. Their professionalism is what brings us back. Car services are always well done with reasonable charges. The per... See more
The lads at Helensvale are always friendly, professional and informative. Myself and my wonderful Wifey have been taking our cars there for at least 3yrs and have no real complaints. I hope they keep... See more
Company details
About mycar Tyre & Auto - Helensvale
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Helensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212, Helensvale, QLD, Australia
- (07) 3215 8318
4.7
Excellent
877 reviews
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They Care
The staff at MyCar Helensvale were wonderful service 10/10 I was kept up to date about my car as I was so worried the air bag light would not go off. They order the part and fixed what was required because of the holiday s they were really busy but keep me up to date at all times. So WONDERFUL SERVICE.
7 January 2026
New tyres look very dirty after replacement
I had four new tyres fitted, but after the replacement they look dirty, almost like old ones.
5 January 2026
Smooth and easy.
27 December 2025
Great customer service
24 December 2025
on time service
15 December 2025
I was lucky to get in for a service on…
I was lucky to get in for a service on the Saturday before Xmas. Not only did they do a service, wheel alignment, brakes front and back, battery, all without a complaint at how busy they were. And I know as I saw so many customers when I dropped off my car and picked it up. All of them worked tirelessly. I'm so happy Helensvale is where I go every time.
20 December 2025
Great place
Rang them up and got in on the same day, got wheel rotation, alignment and balance and my car is driving amazingly. No more shakes or veering to one side. Thanks guys I will use you from now on.
18 December 2025
Great experience. Quality service.
I dealt with Barry and he was amazing. He did my service early as he knew I needed my car to take an elderly neighbour to a dental appointment that day. I am so appreciative of that consideration. He also did everything else I had asked him to do as well. He is a pleasant person to interact with and the mechanics do a great job. I wish all staff at Mycar Helensvale a very Merry Christmas and a Happy New Year.
18 December 2025
Friendly
Friendly, warm, and respectful greeting. I have been with this company for many years now with my old (manual) car - which is strikingly different to all the others being driven in and out!
18 December 2025
I received a very warm welcome being…
I received a very warm welcome being addressed by name on arrival - a great start to my day.
I was also kept informed of the service procedure in a very timely manner.
The staff at Helensvale provide the best service.
16 December 2025
Didn’t inform us rear brake light not…
Didn’t inform us rear brake light not functioning. Called up Elanora and they fixed on the spot for free
8 December 2025
THEY MADE IT EASY TO BOOK MY CAR IN
THEY MADE IT EASY TO BOOK MY CAR IN AND EXPLAINED EXACTLY HOW THEY WOULD PROCEED TO FIX THE MISS IN MY ENGINE. THEY EXPLAINED THAT THEY KNEW WHAT THE PROBLEM WAS AND THE PARTS REQUIRED TO FIX IT. THEY DID RING ME, EXPLAINED WHAT PARTS WERE NEEDED AND THE PRICE OF THE REPAIR. THEY RAND MEC WITHIN THE TIME FRAME THAT WAS AGREED AND TOLD ME THE CAR WAS READY FOR PICKUP. WHEN I ARRIVED, THEY SHOWED ME THE PARTS THEY HAD REPLACED AND KINDLY GAVE ME A DISCOUNT ON THE PRICE BECAUSE I AM A SENIOR. tHE CAR IS NOW RUNNING SMOOTHLY.
12 December 2025
New Tyres
Easy booking by phone and convenient location. Good service, smiles and a guarantee of work. 👏🏻
11 December 2025
Job finished when they said
Job finished when they said. Rang when ready. Very friendly. All went well. I would have given a 5star but alignment should have been mentioned on line and not having to pay for it when job done. This would be across the board not isolated to Helensvale.
10 December 2025
Excellent customer service they listen…
Excellent customer service they listen and get the job done efficiently and in a timely manner.
8 December 2025
My first visit
Easy to book. Loving free roadside assist cover. Very happy customer. I appreciate the friendly and helpful staff even with Xmas rush and HOT days.
5 December 2025
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