mycar Tyre & Auto - Helensvale Reviews 

877
TrustScore 4.5 out of 5

4.7

Helensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212 Helensvale, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I find Mycar at Westfield Helensvale are very consistent in providing good service at a reasonable price. I received a call suggesting what was needed to be rectified in addition to my vehicle ser... See more

Rated 5 out of 5 stars

Had general service and took advantage of great offer on two tyres. Friendly staff. Great mechanics. Kept informed of works being done and anything else that was detected. The car drives beautifull... See more

Rated 5 out of 5 stars

We are very happy with Mycar at Helensvale. We have been using them for over ten years. Their professionalism is what brings us back. Car services are always well done with reasonable charges. The per... See more

Rated 5 out of 5 stars

The lads at Helensvale are always friendly, professional and informative. Myself and my wonderful Wifey have been taking our cars there for at least 3yrs and have no real complaints. I hope they keep... See more


Company details

  1. Tyre shop
  2. Auto electrical service
  3. Car Battery Shop
  4. Vehicle Repair
  5. Mechanic
  6. Oil change service

About mycar Tyre & Auto - Helensvale

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Helensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212, Helensvale, QLD, Australia

  • (07) 3215 8318

4.7

Excellent

TrustScore 4.5 out of 5

877 reviews

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4.7

All reviews

(877)

32,254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

The staff here are fantastic and every time my car has had a service or repairs, I've left there feeling a bit more knowledgeable than the visit before, thanks to them taking the time to educate me about certain things relating to my car. I really appreciate this.

29 September 2025
Rated 5 out of 5 stars

The lads at Helensvale are always…

The lads at Helensvale are always friendly, professional and informative.
Myself and my wonderful Wifey have been taking our cars there for at least 3yrs and have no real complaints. I hope they keep up the good work because integrity means a lot in this world.

21 September 2025
Rated 5 out of 5 stars

Excellent customer service…

Excellent customer service from Nick U at helensvale. This was a second visit after some issues were picked up during previous service. Well priced, knowledgeable and quick turnaround with repairs. Would recommend

22 September 2025
Rated 5 out of 5 stars

Such an easy stress free process

So easy to book in and so fast to get it fixed up and back. Love the txt system that is used also. Just so easy and friendly staff. Times like this are so stressful as it is, so the experience had here always helps heaps. Thank you.

18 September 2025
Rated 5 out of 5 stars

Great service as always

Great service as always, been bringing our cars to MyCar at Helensvale Westfield for the past 4yrs with the best services, professionalism amd no dramas or rip offs, which is always great

18 September 2025
Rated 5 out of 5 stars

Best service centre

We are very happy with Mycar at Helensvale. We have been using them for over ten years. Their professionalism is what brings us back. Car services are always well done with reasonable charges. The personnel are very approachable.

8 September 2025
Rated 1 out of 5 stars

Can not get parts and fit them

I recently had my car serviced and was advised that I needed new engine mounts. I was also told that these parts could not be sourced by you, but that if I was able to obtain them, you would fit them.
I purchased brand new engine mounts from Repco — the same supplier you order from — and brought them and have the receipt. However, I have now been told that you cannot fit parts supplied by customers.
These are new, genuine parts in their original packaging, and this sudden change in approach is disappointing. It feels as though your policy is discouraging me from returning as a customer.

30 August 2025
Unprompted review

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