I really appreciated the honesty and transparency throughout the process—there were no surprises, just great communication and genuine care. It’s reassuring to know my vehicle is in such capable han... See more
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See what reviewers are saying
Customer Experience 10 out of 10... I went in on Christmas Eve without an appointment as I had a nail in my tyre, whilst I was expecting them to say they wouldn't be able to take a look (which would... See more
I visited on xmas eve with a flat tyre. The team were excellent in fixing this on the spot, during such a busy period, which enabled me to be mobile over the xmas season. It was affordable, profess... See more
I had a flat tyre from parking at the shopping centre and the guys were amazing. They brought all the tools to my car and changed the tyre for me (because I couldn't find my tools.) Amazing customer... See more
Company details
About mycar Tyre & Auto - Keilor
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Keilor Downs Shopping Town, 3036, Keilor, VIC, Australia
- (03) 8585 7151
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Car and Customer Service
The Team at Keilor Downs' Customer Service, and being kept up to date during the day, was professional and courteous.
I really appreciated the honesty and…
I really appreciated the honesty and transparency throughout the process—there were no surprises, just great communication and genuine care. It’s reassuring to know my vehicle is in such capable hands.
Special thank you to Kan who was so very helpful.
Great customer service
Great customer service. Really satisfied with the work. Keep up the good work. Highly recommend to anyone. K. Nyugen was very helpful. He gave me the car 1 hour before the scheduled time. 5 stars.
They were great and very helpful
So grateful to MyCar for finding things…
So grateful to MyCar for finding things after it had been to a Repair Shop.Took it back got that corrected. After this service my car is going so good.
It was fast efficient and they made it…
It was fast efficient and they made it clear from start to finish what was done needed to be done and when the job was finished …. Very professional and friendly all the way through
This is why I am a return customer over time
Exceptional Customer Service
Easy to book service , price transparency, excellent customer service and car felt and performed better post book service. Well done MyCar Keilor TEAM.
Friendly staff
Friendly staff
Convenient drop off and pickup
Overall great customer service
The professionalism and helpfulness of…
The professionalism and helpfulness of the people I dealt with.
Booking the service and advice what…
Booking the service and advice what needs to be fixed . Advising when the car was ready for pick up
Quick and effective service
Order new tyre in the morning and fitted the same day, quick and efficient service
I had a slow leak in one of my tyres
I had a slow leak in one of my tyres, so I topped it up and the next morning I went to MyCar when they opened. They said they would try and get it done in the morning as I had got there so early. I received a text advising me it was ready for pick up later that morning. No fuss all done smoothly.
Great Service
Anthony was able to rearrange a future booking in for an emergency tyre fitment at very short notice.
Excellent customer service.
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