mycar Tyre & Auto - Mobile Servicing - Werribee Reviews 48

TrustScore 4.5 out of 5

4.5

250 Heaths Road, 3030 Werribee, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I booked my car in as it wasn't driving well .I was able to drop it off in the morning to see what needed doing I received a call outlining what should be done etc..I agreed an was driving my car bac... See more

Rated 4 out of 5 stars

Organised and polite with good communications. Not five stars as it just takes a long time to do the service and "killing time " in the shopping centre opposite is a bit like torture after the fir... See more

Rated 5 out of 5 stars

5 stars all the way, great customer service. The guys know me and are very helpful, understanding and do a marvellous job every time on my car.

Rated 5 out of 5 stars

Liam as always was attentive, explained why the repairs were necessary and which still needs repair. Very courteous and helpful.


Company details

  1. Tyre shop
  2. Auto electrical service
  3. Car Battery Shop
  4. Vehicle Repair
  5. Mechanic
  6. Oil change service

About mycar Tyre & Auto - Mobile Servicing - Werribee

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • 250 Heaths Road, 3030, Werribee, VIC, Australia

  • 02 94078882

4.5

Excellent

TrustScore 4.5 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Customer Service at its best

Liam was most accommodating to me needs on both arrival and ensuring that my car was ready for me when I needed it. The puncture turned into a new tyre and I was fully informed that it could happen and the cost.

28 February 2026
Rated 5 out of 5 stars

I booked my car in as it wasn't driving…

I booked my car in as it wasn't driving well .I was able to drop it off in the morning to see what needed doing I received a call outlining what should be done etc..I agreed an was driving my car back home that arvo problems gone !! The team were great ,knowledgeable and the price very fair

2 March 2026
Rated 1 out of 5 stars

Worst car service experience ever

Waited 30 minutes for a scheduled brake disc replacement, only to be told the wrong part had been ordered.
Instead of offering a solution, staff responded with “up to you,” which felt dismissive considering the mistake was on their end.
Disappointing customer service and lack of accountability.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

5 stars all the way

5 stars all the way, great customer service. The guys know me and are very helpful, understanding and do a marvellous job every time on my car.

11 January 2026
Rated 3 out of 5 stars

Great for regular servicing, but I'll be very sceptical on their pricing for any extra work needed

Smooth pickup and drop off and very easy to converse with. Clear message on what extra work was needed on the car and only did what was asked. Didn't try to push for anything.

The part were grossly overcharged. Got 2 Solenoid VVTs replaced which cost ~70 at SCA, but mycar charged me 350 for each. This is excluding labour. Charged separately for labour costs.

17 December 2025
Rated 5 out of 5 stars

New tyre needed

They managed to have my job done straight away and completed within the hour. Courteous staff, very professional.

13 December 2025

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