mycar Tyre & Auto - New Town Reviews 186

Mechanic Manager at Newtown My Car ensured a proper and complete repair and safety check including tyres to our vehicle

Mark was very helpful in diagnosing a fault and providing free advice. Friendly and helpful

Steve was very helpful

The customer service was excellent waiting for us got mobility out of car for us when returned to pick up car was waiting help put mobility walker back in car very thankful

Curticy ,efficiency and promptness. Mark and the guys are always so helpful and wife andcwould go nowhere else fror servicing and part replacments.

Easy, on time, quality and friendly

Great service! Everything was simple and clearly explained, and the price was very reasonable.

Timely service. Great staff. Fantastic result. Car needed more work than anticipated and the team kept me in the loop so I could make a decision. Only issue was the initial quote for a service and two new tyres was about $900 ended up increasing by a few hundred, but cant fault the result.

Everything was explained and the customer service was top rated, couldn’t do enough for me and was nearly on time and that’s why I go there every time

The team was short a staff member but still finished my car on time on a Friday afternoon. They even tightened my license plate holder in the car park before I left. Great customer service!

mycar @ New Town provided excellent service. The staff are very knowledgeable, efficient, helpful and pleasant to deal with.
I received their complimentary Roadside Assistance & Tyre Care Plan after a log book service & the purchase of 2 new tyres. Also collected some Coles Flybuy points.

Excellent customer service , friendly polite and ensured I was looked after while I was there. Very easy to leave with the team and access multiple shopping experiences while you wait. Car was ready in the timeline allocated with exceptional value for money and further rewards for lifetime of tyres. Thank you for your dedication and I'll be back again.

My experience was great. The staff were professional, friendly, and very helpful in explaining all the features clearly. The process was smooth and transparent,. The vehicle was presented in good condition, and everything was delivered as promised. I appreciate the outstanding customer service and would highly recommend your dealership to others.

The staff was very friendly and had eyes for detail. Would recommend then very highly for your car.

Had excellent service having my EV tyres replaced , Mark was very friendly and helpful throughout as well as the other service guys . All so happy and friendly.

Great customer service and advice, quick and reliable services never had a problem after a service. very happy

Great at first, I think the guy I dealt with (Mark,Mike?) was very good, professional, knowledgeable and straightforward.
I do feel with the afternoon second late afternoon Mechanic, I wasn’t given much indication that it would take more than a day - and was told only when I arrived to pick the vehicle by the afternoon mechanic. It did also feel the same afternoon mechanic tried to push a more expensive brand of spark plugs with no real rationale except “they were better”. I’m sure they are but I also like to understand a bit more, not being in the industry. He was friendly when I paid however. So giving good review I hope it reflects the morning mechanic, (Mark?) sorry if I got the name wrong. I work in customer service so appreciate the effort and understand surveys don’t always reflect the one who gave the service.