It's always a pleasure taking my vehicles to Brett and the MyCar team. Verbal and written communications and shared information is direct and to the point. No mixing words. No wasting time. Yes excel... See more
Location
Switch locationThe Hub Shopping Centre, 3 Maluka Drive, 830 Palmerston City, Northern Territory, AU
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See what reviewers are saying
Took my car in for a service as mycar Palmerston, unfortunately I felt like the customer service was quite bad. The front desk person barely spoke, was cheerful or happy, just blunt and plain and seem... See more
Great service, dropped in late arvo, wasn’t expecting anything till the next day, he said the lads can put on a new tyre now, will be on your way in 10 min
I have used My Car Tyre and Auto in Palmerston NT for my last 2 car services and will continue to do so. I really like the online booking system, and the reminders leading up to bookings are very he... See more
Company details
About mycar Tyre & Auto - Palmerston
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
The Hub Shopping Centre, 3 Maluka Drive, 830, Palmerston City, Northern Territory, Australia
- (08) 8995 7303
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Called with a leaking tyre
Called with a leaking tyre, guys fit me in within the hour. Saved me from managing a slow leak.
May use AI-assist with repliesRead more
The sales person was very rude as I was…
The sales person was very rude as I was told on a call that they will rotate the tires, but the sales person did not rotate the tire

Reply from mycar Tyre & Auto - Palmerston
I booked the tyre and wheel alignment
I booked the tyre and wheel alignment. Also the previous tyres are also changed by them and so they are due for wheel balancing. They only did wheel balancing on the two they changed but not on others covered by tyre life saver programs. I don't know how that works.
Great staff and awesome work
Customer service is always on point.
service done quickly
seamless experience
Overall good service
Able to get a last-minute booking, Had my performance tyre size in stock. Staff were nice on the phone.
Thank you for taking care of our car
Thank you for taking care of our car, once again another excellent service. It’s great to have a very good mechanic locally and we always appreciate the friendly atmosphere!
Great friendly staff
Great friendly staff, quality workmanship and thorough
Customer service excellent
Great work and great prices and from…
Great work and great prices and from tye manager to the staff are awesome people.
The most professional and kind…
The most professional and kind transaction I’ve had. Very accommodating , fast and professional.
Great service
Great service, dropped in late arvo, wasn’t expecting anything till the next day, he said the lads can put on a new tyre now, will be on your way in 10 min
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