Have used their services several times over the years for logbook services, check ups, battery tests, wiper tests and replacements, brakes tests and replacements, wheel alignment, rego checks and a fe... See more
Location
Switch locationNepean Square Shopping Centre Corner of Woodriff Street and, 144 Reserve Street, 2750 Penrith, New South Wales, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Firstly, Cathy on the phones/front desk in Penrith is friendly, helpful and direct, which I appreciate. She just gets it! Communication from the team while your car is with them is great. Jarrod rang... See more
This is the sixth set of tyres I’ve purchased from MyCar Penrith for our 2 cars. Always great service and will better any price I can see online, what seals the deal for me is their generous Tyre Care... See more
Tyre replacement sourced exact tyre I wanted & ordered it in. Arrived promptly good price. Replacement was done in timeframe I was told. Very friendly, helpful & professional. I was surprised what 12... See more
Company details
About mycar Tyre & Auto - Penrith
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Nepean Square Shopping Centre Corner of Woodriff Street and, 144 Reserve Street, 2750, Penrith, New South Wales, Australia
- (02) 9212 8933
4.7
Excellent
765 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly staff reasonable time
20 August 2025
Staff were friendly
Staff were friendly, prices are reasonable and the work asked for was done in a timely manner
14 August 2025
Cathy and Sam absolute fantastic…
Cathy and Sam absolute fantastic customer service and lovely ladies will not go anywhere else but to my car Penrith
Car was ready on time and perfect
12 August 2025
The staff are extremely helpful nothing…
The staff are extremely helpful nothing is a problem. They attend to all your work and go the extra mile.
I have taken the car for many years to penrith branch and referred them to many friends
Thank you
5 August 2025
Excellent customer service
Excellent customer service
Knowledgeable mechanics
Professional
8 August 2025
All scheduled services were done and…
All scheduled services were done and car was ready on time
7 August 2025
Mechanics you can trust
Mechanics you can trust! Great job every time. Wouldn’t take my car anywhere else! Thanks for the great service that you offer!
29 July 2025
Great customer Service
the customer service was great and it this is the only shop i the area where i feel comfortable leaving my car. the people who work here are well educated and they've never let me down.
18 July 2025
Smooth and easy transaction
Smooth and easy transaction. Shout out to Cathie for checking and explaining well the details. Would definitely come back. Awesome service!
20 July 2025
Will return for future services on my EV
Easy to book in.
Thorough checks on my vehicle (BYD) and software downloads.
Efficient time-wise
17 July 2025
Great service. A female mechanic there at Penrith…
A female mechanic there at Penrith helped me with understanding work done and price matched for tyres which saved me money. So lovely and kind.
9 July 2025
As well as the usual prompt and…
As well as the usual prompt and cheerful service, the staff answered my questions clearly and provided good advice about what my options were.
3 July 2025
Very efficient and friendly service.
9 July 2025
Great service!
Staff were friendly and helpful. Kept me informed on progress of my car. Best service I’ve had from a mechanic in a long time.
7 July 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.