The team at mycar tyre and auto were so helpful and efficient. Car broke down and roadside assistance promptly came down to assess the situation, organise the tow to the shop, then repair and resoluti... See more
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A wonderful experience during a very busy time of year. Everyone I dealt with was friendly and professional, and were very helpful with replacing a damaged tire just before a public holiday. I would h... See more
Whilst waiting at counter, one employee acknowledged my presence and said he would be with me shortly. This is much better than just being ignored.
I feel like I wasn’t really offered a cheaper option for my tires or wheel alignment. I ended up paying $800 which I feel was a lot. I was quoted $79 for my wheel alignment but then heard a mechanic q... See more
Company details
About mycar Tyre & Auto - Preston
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
129 Plenty Road, 3072, Preston, Victoria, Australia
- (03) 8585 7180
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Great service
Great service, lovely mechanic, great price and super fast turnaround on a tyre replacement!
Whilst waiting at counter
Whilst waiting at counter, one employee acknowledged my presence and said he would be with me shortly. This is much better than just being ignored.
My go-to for any car issues
It's my second time using Preston Mycar Tyre & Auto and again I have walked away happy. The issue I had was sorted out within an hour and the person I dealt with was polite and thorough.
I want to thank Phil for fitting my…
I want to thank Phil for fitting my window wiper blades. He didn’t charge me.
He was very polite and professional and would highly recommend my car at Northland
Good communication
Good communication, friendly service. Kept updated and prompt timing.
Friendly and fast service
Even with there only being 2 mechanics…
Even with there only being 2 mechanics that work keeping the Mycar in Preston open. Stefan and his coworker(apologies I’m unaware of his name) have always delivered efficient and reliable work to my car, with great customer service on top of that !
great experience from start to finish
great experience from start to finish, team were helpful and courteous and the service was done on time and all issues made aware and fixed.
I will be back again. Great work to the team.
Friendly & Cost Effective Service
Experience was a good one overall. I thought the prices were very reasonable, and the service was friendly & efficient.
The experiences that stopped me giving a full 5 stars were: insufficient handover notes on my file (I had to describe what needed to be done - despite my raising these issues in my service only 2 months prior - apparently the previous manager hadn't recorded these properly), issue with repeated false tyre pressure warnings after tyre installation (although the guy certainly did his best to troubleshoot and identify the problem, and explained things very well, it's disappointing that the company doesn't have easy access to the appropriate diagrams for the workers)
However, I feel it is important to say that I'll DEFINITELY be back - I more satisfied that unsatisfied here.
From road side assistance all the way home
The team at mycar tyre and auto were so helpful and efficient. Car broke down and roadside assistance promptly came down to assess the situation, organise the tow to the shop, then repair and resolution! We were told it may take a few days, but managed to get resolved in only three! So far so good! Thanks again to the team at mycar tyre and auto Preston!
Always provide a great product
Always provide a great product and service. Well done team.
Helpful staff with honest responses
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