mycar Tyre & Auto - Preston Reviews 155

TrustScore 5 out of 5

4.9

129 Plenty Road, 3072 Preston, Victoria, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The team at mycar tyre and auto were so helpful and efficient. Car broke down and roadside assistance promptly came down to assess the situation, organise the tow to the shop, then repair and resoluti... See more

Rated 5 out of 5 stars

A wonderful experience during a very busy time of year. Everyone I dealt with was friendly and professional, and were very helpful with replacing a damaged tire just before a public holiday. I would h... See more

Rated 5 out of 5 stars

Whilst waiting at counter, one employee acknowledged my presence and said he would be with me shortly. This is much better than just being ignored.

Rated 3 out of 5 stars

I feel like I wasn’t really offered a cheaper option for my tires or wheel alignment. I ended up paying $800 which I feel was a lot. I was quoted $79 for my wheel alignment but then heard a mechanic q... See more


Company details

  1. Tyre shop
  2. Auto electrical service
  3. Car Battery Shop
  4. Vehicle Repair
  5. Mechanic
  6. Oil change service

About mycar Tyre & Auto - Preston

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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Rated 5 out of 5 stars

My go-to for any car issues

It's my second time using Preston Mycar Tyre & Auto and again I have walked away happy. The issue I had was sorted out within an hour and the person I dealt with was polite and thorough.

16 March 2026
Rated 5 out of 5 stars

Even with there only being 2 mechanics…

Even with there only being 2 mechanics that work keeping the Mycar in Preston open. Stefan and his coworker(apologies I’m unaware of his name) have always delivered efficient and reliable work to my car, with great customer service on top of that !

20 February 2026
Rated 5 out of 5 stars

great experience from start to finish

great experience from start to finish, team were helpful and courteous and the service was done on time and all issues made aware and fixed.

I will be back again. Great work to the team.

19 February 2026
Rated 4 out of 5 stars

Friendly & Cost Effective Service

Experience was a good one overall. I thought the prices were very reasonable, and the service was friendly & efficient.

The experiences that stopped me giving a full 5 stars were: insufficient handover notes on my file (I had to describe what needed to be done - despite my raising these issues in my service only 2 months prior - apparently the previous manager hadn't recorded these properly), issue with repeated false tyre pressure warnings after tyre installation (although the guy certainly did his best to troubleshoot and identify the problem, and explained things very well, it's disappointing that the company doesn't have easy access to the appropriate diagrams for the workers)

However, I feel it is important to say that I'll DEFINITELY be back - I more satisfied that unsatisfied here.

20 January 2026
Rated 5 out of 5 stars

From road side assistance all the way home

The team at mycar tyre and auto were so helpful and efficient. Car broke down and roadside assistance promptly came down to assess the situation, organise the tow to the shop, then repair and resolution! We were told it may take a few days, but managed to get resolved in only three! So far so good! Thanks again to the team at mycar tyre and auto Preston!

15 January 2026

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