Extremely helpful with my tyre issue. Fixed on the spot. Refused to charge. Wonderful Old Style Community feel. Thank you!
Location
Switch locationStockland Shopping Centre, Enter off High Street, 4701 Rockhampton City, QLD, AU
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See what reviewers are saying
Need good service, I highly recommend My Car Rockhampton. They could not do enough to help, i will be telling everyone of the service here. Well done
We had a new radiator installed in our van and couldn’t be happier with the service! They managed to fit us in on short notice, even though we were on a tight schedule. The team went above and beyond... See more
Twice I turned to mycar for urgent repairs, once when my car had to be towed in. And twice mycar diagnosed quickly then fixed quickly breakdown causes. Also twice I got a nice surprise that mycar did... See more
Company details
About mycar Tyre & Auto - Rockhampton
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Stockland Shopping Centre, Enter off High Street, 4701, Rockhampton City, QLD, Australia
- (07) 4848 7507
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Great Customer service
Great Customer service. I purchased 4 new tires from them and a week later had an accident and damaged one of the tire and they replaced it free of cost.
Good prices and various payment options…
Good prices and various payment options make it ideal
Front desk
The man on the front desk was very helpful, answered all of my questions and had a great attitude. Was respectful in how he told me the things that needed to be fixed with my car and didn't push about having it done with him.
The staff are friendly don’t beat…
The staff are friendly don’t beat around the bush they actually let you know what’s wrong and what needs doing
Staff are always friendly and helpful
Staff are always friendly and helpful. Service is done promptly and finished in expected time frame.
Craig your a wizard and im forever greatful
I was excited when Craig from My Car handed me my keys. Him and the Team at My Car Rockhampton went over and above for me and my car.
Happy to say that all of my friends and family have also had excellent service there too.
Thanks guys
An honest manager and friendly team
An honest manager and friendly team
Your customer service is excellent.
Great service and fast turnaround
Great service and fast turnaround. Super friendly staff too.
Great service and people can't fault…
Great service and people can't fault them at all
Great customer service with quick…
Great customer service with quick turnaround on work being done and cheap price's
A Great Experience With Quality Workmanship
The staff were friendly, professional, accommodating and communicated on a level which was easily understood. Henry (my vehicle) now purrs along at peak efficiency!
as expected all good
Wheel alignment not right took it back…
Wheel alignment not right took it back within 1/2hour waited again then told that should be better just the same. Will contact them in morning. Not happy . That's 2strikes
Final report is missing
Booking was easy, drop off was great and got a call to say it was ready. Only downside is I didn’t get any written report of what was completed or checked as part of the service.
Easy, friendly & convenient
I have always found booking my car in for a service easy and the staff friendly. Upon arrival, its quick and effortless and always have my car back within the advised timeframe.
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