Tom on the front desk at Salamander Bay is brillant, always helpful even though he maybe flat out, he is backed up by a great team, been here 3 times in last 12 months for 3 different cars, alawys gre... See more
Location
Switch locationShell Coles Express Service Station, 163 Salamander Way Cnr Town Centre Circuit, 2317 Salamander Bay, NSW, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
All staff members are very friendly, the only issue we had this time was we were told car would be ready after lunch,so we went away came back just after lunch & car hadn't even been looked at,that'... See more
Mycar - Tom Salamander Bay, I always get great service, trust he and his team to get me back on the road if I have any issues. Thanks for your courteous nature and professional opinion, I will continu... See more
I have always had a pleasant experience with My Car at Salamander Bay. Nothing is a problem and the work which needed to be carried out on my car was done with precision and care. Tom, the Manager is... See more
Company details
About mycar Tyre & Auto - Salamander Bay
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, 163 Salamander Way Cnr Town Centre Circuit, 2317, Salamander Bay, NSW, Australia
- (02) 9212 8958
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
500 Stars
What an efficient, friendly and accommodating team at Salamander!
When you go, tell them Nurse Seren sent you!
Manager always polite and respectful…
Manager always polite and respectful for what needs to be done
I can’t fault the quality of service
I can’t fault the quality of service I received and it was completed by the nominated time as well as being notified of it’s completion
Convenience & easy to deal with and a…
Convenience & easy to deal with and a caring attitude.
Excellent service
Excellent service , honest and very helpful. Had my car sorted quickly without any hassles .
I am always greeted by name and am well…
I am always greeted by name and am well looked after
Thank goodness they got my battery…
Thank goodness they got my battery sorted with winter coming on.
customer service is always fantastic at…
customer service is always fantastic at Salamander Bay Mycar . Tom and the team are amazing !
They were excellent in every way
They were excellent in every way. I had a problem that they fixed, and sorted out a couple of other issues FOC.
Definitely first-class service.
Tom and the team got my car in fast and…
Tom and the team got my car in fast and provided a great service. We will be taking our car to My Car from now on.
Thanks Tom.
Just needed a tyre valve stem replaced…
Just needed a tyre valve stem replaced and the team at Salamander Bay fitted me in between jobs and fixed my issue expertly. Great service.
Pink Slip
I needed a pink slip and booking it into MyCar was simple and easy, as was the inspection.
Tom and the boys are very professional…
Tom and the boys are very professional and never disappoint. Great job.
Customer service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







