mycar Tyre & Auto - Shepparton Reviews 673

TrustScore 5 out of 5

4.9

Ashenden Street, Ashenden St (near Corio Street), 3630 Shepparton, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Really impressed with the team at mycar Shepparton. The booking process was simple and straightforward, and the staff were friendly, clear, and professional. The work was completed in good time, and t... See more

Rated 5 out of 5 stars

Another 5 star review for Mycar Tyre & Auto Shepparton... So accomodating and extremely helpful and always great service. After finding my tyre punctured with a nail while down the street they squ... See more

Rated 5 out of 5 stars

Had a great experience at my car in Shepparton. They replaced two of my tyres with Kumho Tyres. They also did a wheel alignment, and the car is driving much smoother now. The staff were professional,... See more

Rated 5 out of 5 stars

mycar team look after their client and vehicle and when questions are asked, they are responded in kind and understood to the point of no confusion.


Company details

  1. Tyre shop
  2. Auto electrical service
  3. Car Battery Shop
  4. Vehicle Repair
  5. Mechanic
  6. Oil change service

About mycar Tyre & Auto - Shepparton

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Ashenden Street, Ashenden St (near Corio Street), 3630, Shepparton, VIC, Australia

  • (03) 8585 7127

4.9

Excellent

TrustScore 5 out of 5

673 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

mycar team

mycar team look after their client and vehicle and when questions are asked, they are responded in kind and understood to the point of no confusion.

29 April 2026
Rated 5 out of 5 stars

Really impressed with the team at mycar…

Really impressed with the team at mycar Shepparton. The booking process was simple and straightforward, and the staff were friendly, clear, and professional. The work was completed in good time, and the waiting period was much shorter than I expected. A reliable, well‑run workshop.

18 April 2026
Rated 1 out of 5 stars

I had my car serviced here last week

I had my car serviced here last week, including an oil change. After the service, my car is now showing ‘engine oil level too high’, which wasn’t happening before.

11 April 2026
mycar Tyre & Auto - Shepparton logo

Reply from mycar Tyre & Auto - Shepparton

Hi Tyson​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Another 5 star review for Mycar Tyre &…

Another 5 star review for Mycar Tyre & Auto Shepparton...
So accomodating and extremely helpful and always great service.
After finding my tyre punctured with a nail while down the street they squeezed me with no notice... So great to deal with them and have them accommodate my vehicle rather than letting it degrade further.

It was such a relief and gave me hope in the world, after what was already a difficult day. It ended on a nice note.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Never lets me down!

As always the team were prompt, friendly and reliable when they serviced my car. More importantly they are completely honest about the service they give.

10 April 2026
Rated 2 out of 5 stars

• Quality Work Let Down by Bad Attitude

I’m satisfied with the quality of the work and the pricing, but the staff attitude really needs to change. The behaviour was very rude, and there was a clear lack of respect in the way they spoke to customers.

When people come in, they are paying for a service and should be treated with basic courtesy and appreciation. Instead, the staff acted as if they were above the customers, which is not how a good business operates.

Customer service is just as important as the work itself. Because of this experience, I will not be returning, even though I was otherwise happy with the result.

27 March 2026
mycar Tyre & Auto - Shepparton logo

Reply from mycar Tyre & Auto - Shepparton

Hi Angelo​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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