Lance always takes the time to answer even my basic questions. I can see he is busy but trust his advice on tyres and car services and repairs. I’ve been going there for years and can’t see this cha... See more
Location
Switch locationSmithfield Shopping Centre, Enter off Captain Cook Highway (near Kennedy Highway), 4878 Smithfield, QLD, AU
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See what reviewers are saying
Good honest advice, a decent bunch of blokes. Happy to keep using have been several times with different cars and always good service.
Once they got started they were good, but owing to a misunderstanding about an appointment I had to wait 4 hours at their shop to get the service. This might have been due to poor communication from... See more
There was a misunderstanding on the appointment and I arrive at a much earlier time. The staff nicely did their best to anticipate the little repair for me so I did not have to wait too long. Only l... See more
Company details
About mycar Tyre & Auto - Smithfield
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Smithfield Shopping Centre, Enter off Captain Cook Highway (near Kennedy Highway), 4878, Smithfield, QLD, Australia
- (07) 4848 7508
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Helpful and friendly team
Helpful and friendly team. Very knowledgeable in what they do
The service was excellent and the car…
The service was excellent and the car was finished and ready for pick up at the allocated time.
And a very friendly bunch of guys
Simple job
Simple job, well executed in a timely manner. I had a screw in the tire. I had checked less than a week before when I checked all the tires and the spare. All good then. Gwent out late morning, completely flat tire. I took it in and expected it to take several hours as all the bays were full. All done in less than too hours.
Great communication
Great communication, very happy with the service and their customer service
Great service
Great service, really helpful. I appreciated the help and advice will be back again.
Log Book Service
They done a great job, highly recommend at MyCar at Smithfield.
Always polite and always friendly
Always polite and always friendly. They keep you up to speed on the progress and there are no hidden costs on top of what you have been quoted, but if it is serious they will contact you before carrying out the extra work
Brilliant Service
The team at Smithfield were amazing to deal with. I needed to change my service booking and Mark was so accommodating on the phone, he took the time to answer some questions and was happy to help.
Communication was really good on the day of service as well and Im happy with the work done.
Thanks so much.
I have never found a good trustworthy…
I have never found a good trustworthy mechanic. And then I came to Mycar. Honestly these guys are just the best. They are always kind, courteous and genuine. I always leave feeling so well looked after and like I’ve got value for my money. I will continue to use Mycar from now on as they seem dedicated and actually have an interest in my car being well! Thankyou so much Mycar. I hope I’m not back soon but if I am I know you’ve got me and my car 🙏
Super friendly and even matched a lower…
Super friendly and even matched a lower quote from another tyre shop. Very handy to shop why your tyres get fixed and I also recently had a nail in my new tyre and they also fixed that for free
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