Lance always takes the time to answer even my basic questions. I can see he is busy but trust his advice on tyres and car services and repairs. I’ve been going there for years and can’t see this cha... See more
Location
Switch locationSmithfield Shopping Centre, Enter off Captain Cook Highway (near Kennedy Highway), 4878 Smithfield, QLD, AU
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See what reviewers are saying
Good honest advice, a decent bunch of blokes. Happy to keep using have been several times with different cars and always good service.
Once they got started they were good, but owing to a misunderstanding about an appointment I had to wait 4 hours at their shop to get the service. This might have been due to poor communication from... See more
There was a misunderstanding on the appointment and I arrive at a much earlier time. The staff nicely did their best to anticipate the little repair for me so I did not have to wait too long. Only l... See more
Company details
About mycar Tyre & Auto - Smithfield
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Smithfield Shopping Centre, Enter off Captain Cook Highway (near Kennedy Highway), 4878, Smithfield, QLD, Australia
- (07) 4848 7508
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10/10 service from these guys
10/10 service from these guys. They always do an honest and thorough job very efficiently. The staff here are super friendly and actually explain what they’ve done/will do to your car. 100% recommend!
The staff are amazing .
The staff are amazing very helpful and informative.
the website is awful, booked on line and this was never received by the shop.
Appreciation for assistance
Good communication and explanation/advice.
Feel confident they are providing the best assistance and care for my car.
Good service
We were one day late due to misunderstanding. But they still made it happen the next day. Service and new tyres. Thank you.
Love the team at Smithfield- they make…
Love the team at Smithfield- they make it all seamless
the team @ mycar smithfield provide…
the team @ mycar smithfield provide excellent service from booking to pick-up they give you the confidence they care about your car & you with exceptional communication & quality workmanship
They were very easy to deal with
They were very easy to deal with. Fast and reliable. Great customer service
Excellent work as always
Once again the team at mycar smithfield have been so helpful, getting our car in quickly for new tyres and services. Excellent work as always. Thanks
Grateful customer
For the first time in my life I have found a mechanic (team) who I genuinely trust with my car. It is running like a dream and Lance, Jacob and team always go above and beyond. Thank you so much!!
I came in with urgent no brake issue…
I came in with urgent no brake issue and no booking. Team were honest from start and said just leave it with us! Squeezed me in and job done. Always incredible service - Scott
Had a roof screw in my tyre
Had a roof screw in my tyre, puncture seen straight away, 30 mins was back on the rd.
Thanks Guys really appreciated.
Highly recommended.
Awesome went to get two new tyres after…
Awesome went to get two new tyres after ringing up I was there within 10 minutes and it was done within the hour great service! Friendly staff
They are just the best all round
Very friendly service…
Very friendly service from both workers i dealt with! Fast tyre repair without a booking and helpful advice given.
Great service would recommend
Jacob assisted me with getting a service done on my car and short notice inspection to transfer my car from SA plates to QLD, absolute legend 😃 thanks again for your wonderful service Jacob ⭐️ ⭐️⭐️⭐️⭐️
I like where Mycar is as it’s very…
I like where Mycar is as it’s very convenient for me but I think there’s room for improvement, I was very disappointed with my service this time and not sure if I will continue bringing my car back here
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