Lance always takes the time to answer even my basic questions. I can see he is busy but trust his advice on tyres and car services and repairs. I’ve been going there for years and can’t see this cha... See more
Location
Switch locationSmithfield Shopping Centre, Enter off Captain Cook Highway (near Kennedy Highway), 4878 Smithfield, QLD, AU
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See what reviewers are saying
Good honest advice, a decent bunch of blokes. Happy to keep using have been several times with different cars and always good service.
Once they got started they were good, but owing to a misunderstanding about an appointment I had to wait 4 hours at their shop to get the service. This might have been due to poor communication from... See more
There was a misunderstanding on the appointment and I arrive at a much earlier time. The staff nicely did their best to anticipate the little repair for me so I did not have to wait too long. Only l... See more
Company details
About mycar Tyre & Auto - Smithfield
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Smithfield Shopping Centre, Enter off Captain Cook Highway (near Kennedy Highway), 4878, Smithfield, QLD, Australia
- (07) 4848 7508
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Always polite clean a service is done…
Always polite clean a service is done promptly I have used this service a also recommended to others
Welcoming people.
bad luck, but great experience
2nd puncture in a month. Unlucky tyres, but lucky for me, great service at Mycar Smithfield.
Easy to book in, quick, and job done.
The gentleman was very attentive to my…
The gentleman was very attentive to my needs and quick service, lovely thank you
Great Service
Recently went to Smithfield for a puncture repair. Shop was very busy but Lance was very accommodating and fit me in at short notice for an urgent repair.
The car was fixed before the time I…
The car was fixed before the time I expected.
It's running beautifully.
Good job.
Honest and good quality service
Booked my car in for service and brakes - office checked with me with quote before commencing work and carried out repairs in timely fashion. Overall very happy with my experience and will continue to bring my car here for service.
Job done before Christmas!
They were able to fit me in at short notice and were open until Christmas eve. Got it all done before Christmas, thanks again!
They fit me in for a wheelbalance then…
They fit me in for a wheelbalance then and there.
Excellent timely repairs to my vehicle
Excellent timely repairs to my vehicle. Highly recommend
Saturday morning before Christmas
Saturday morning before Christmas, workshop clearly busy, got puncture fixed in half an hour and all for a great price.
Couldn't ask for a better service!
Great service and authentic experience
Great service and authentic experience. Was a pleasure to walk in and pick my car up. Appreciated the service.
Very efficient and well organised
The second time I am getting the…
The second time I am getting the service done. Well recommended
Helpful
Slow leak in one tyre. I had booked on for new tyres in January. Changed tyres before due date. Done within 2 hours
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