Lance always takes the time to answer even my basic questions. I can see he is busy but trust his advice on tyres and car services and repairs. I’ve been going there for years and can’t see this cha... See more
Location
Switch locationSmithfield Shopping Centre, Enter off Captain Cook Highway (near Kennedy Highway), 4878 Smithfield, QLD, AU
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See what reviewers are saying
Good honest advice, a decent bunch of blokes. Happy to keep using have been several times with different cars and always good service.
Once they got started they were good, but owing to a misunderstanding about an appointment I had to wait 4 hours at their shop to get the service. This might have been due to poor communication from... See more
There was a misunderstanding on the appointment and I arrive at a much earlier time. The staff nicely did their best to anticipate the little repair for me so I did not have to wait too long. Only l... See more
Company details
About mycar Tyre & Auto - Smithfield
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Smithfield Shopping Centre, Enter off Captain Cook Highway (near Kennedy Highway), 4878, Smithfield, QLD, Australia
- (07) 4848 7508
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The service was great friendly and…
The service was great friendly and honest i was recommended by a friend now I will recommend mycar to all my friends just to remind you i live 500klm away Cape York cheers
As usual from the first conversation…
As usual from the first conversation with booking a service or ringing for advice the team at Smithfield qld are truly professional and knowledgeable nothing is too hard or a problem great service great communication and quick to respond to questions fantastic team thankyou
Service done quickly and efficiently
Service done quickly and efficiently, the guys are nice and filled me in on how the car was.
The service we received on Wednesday…
The service we received on Wednesday morning the 3rd was amazing. I didn’t get a chance to get the guys name who served us. I can’t thank you enough. I’m heavily pregnant, it was pouring down raining that day and he assisted me and my partner by going above and beyond for us.
Great customer service and very quick…
Great customer service and very quick to be booked in and work done
Easy drop off quick service called to…
Easy drop off quick service called to pick up car when promised.
Had the car for 1.5 hrs untouched.
Had the car for 1.5 hrs untouched.. staff member was rude. Telling me they have been busy. Don’t book times and you can’t keep to those times frames. Told me to come back at 1:30, I did and car had not been started. Staff told me to take car somewhere else..
staff was rude and unprofessional.. asked for discount for inconvenience and he pretty much laughed at me..
made me late for the rest of the day and picking up my daughter..
disgusted at this service
Best customer service ever
Best customer service ever , great mechanics. Thank you . You all deserve a pay rise. Smithfield my car you are all a credit to your employer. Have a merry Xmas
Our first time ay Mycar and it was all…
Our first time ay Mycar and it was all made easy.
Service on time and staff helpful
Easy to deal with and done well
Very impressed with getting a free…
Very impressed with getting a free replacement tyre after puncturing it on a spike on the edge of the driveway. Prompt, courteous service.
Very happy with the service, had the tyre in stock and did it on he spot. Thank you guys
Very happy with the Smithfield
Amazing service & price
These guys were great.
These guys were great.
I was a few hours early and they went out of their way to accommodate me by an early install of new Pirelli tyres. They very busy already and reasonably said “sorry, but no can do” Instead I was out of there at a much earlier time.
Tyres great. Rides like a quiet new car.
Thank you fellas
Just drove in without appointment
Just drove in without appointment but got attended to and in a couple of hours, had my new tiers installed.
Did as required
Did as required. In on time, out early, price as quoted. Usual pleasant staff, who know what they are doing.
Thank you Lance and team good customer…
Thank you Lance and team good customer service
Efficient
Efficient, friendly people who go out of their way to get the job done as quickly as possible.
Another car service complete
Another car service complete, was quick and efficient. I dont ever feel like they try sell you anything you/your car dont need. The cost of service is really good esp when other places charge twice or more for exactly the same thing.
The staff are helpful and friendly
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