Logan and Caleb and their team went far beyond what might be expected to support me with a lighting issue in my vehicle today. The job took much longer than expected because new parts were ever-so-sli... See more
Location
Switch locationStrathpine Centre, 295 Gympie Road (enter via Dixon Street), 4500 Strathpine, QLD, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff at Strathpine are so friendly and helpful, I've always had good experiences getting my car looked after. Ive had services, got new tyres and follow up on those and now repairs to my brake s... See more
Professional service by the Saturday staff who greeted me and serviced my car with new tyre and wheel alignment. Was easy drop off and collection in not time at all. I would have liked better servic... See more
I moved states recently, so settling in and having to find new providers for things, like car services, has been kind of daunting. It was super easy to book online. The manager, Logan, was very easy t... See more
Company details
About mycar Tyre & Auto - Strathpine
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Strathpine Centre, 295 Gympie Road (enter via Dixon Street), 4500, Strathpine, QLD, Australia
- (07) 3215 8348
4.7
Excellent
510 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quote given was same when car service…
Quote given was same when car service was completed.
Also comments on next service and quote given same time when recent car service was completed is very handy to help budget going forward.
30 April 2025
Had battery and istop malfunction…
Had battery and istop malfunction alerts when I picked up the vehicle. Was told to run it for 20 minutes at home and if it doesn't go away, come back the next day. I ran it for 30 minutes and the battery and stop malfunction warnings were still there. Dropped my son off at daycare in the morning, couldn't leave daycare as my car wouldn't start. I had to call roadside assistance and get my battery replaced. Now (a week later) my car is telling me it's due for a service again.
16 April 2025
That fact I can get my car serviced and…
That fact I can get my car serviced and it comes with 12 months road side assailants on there essential pus package is a game changer. Also the fact It was a big job I was able to use Afterpay it helped me with my budget. I would recommend their top shelf service to everyone. Thanks mycar Strathpine…
24 April 2025
What legends!
The team at mycar Strathpine helped fix the car up for me when the car had been billowing smoke. They fit my car in before anyone else could, and then had it fixed super quickly! Nathaniel was super helpful when I went to collect, and even helped with a few smaller things too. Highly recommend!
11 April 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I miss the customer service
I miss the customer service. I miss the old front of house person. The new American person does not tell me how long things take. I'm not interested in talking to a salesperson. Great worker & front of house person is young guy with piercing, very good customer service.
18 April 2025
Reply from mycar Tyre & Auto - Strathpine
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
They got my work done ahead of time…
They got my work done ahead of time which really helped me out
14 April 2025
Friendly and helpful staff
Friendly and helpful staff, gave me advice to go to an auto-electric company when the answers they could give were the same as i’d had elsewhere, and insufficient.
3 March 2025
Really professional
Really professional, really quick, really experienced and very friendly. Very reasonable prices too. 5 stars. Well done.
5 April 2025
Great service
Great service , quick and not over priced very accomodating always helpful .
Good communication with explain everything that was done or needed to be done
4 April 2025
Very easy to deal with
Very easy to deal with. The most affordable service and RWC I found and was in and out in a couple of hours.
28 March 2025
Very helpful
29 March 2025
They made sure the car was 100 percent…
They made sure the car was 100 percent and good to go. I appreciate the effort the team put in and have gained a customer. Good job
19 March 2025
Service was on time
Service was on time. Staff friendly and informative. Will certainly use this business again.
20 March 2025
MyCar staff were very friendly and…
MyCar staff were very friendly and helpful in explaining my quote for future repairs and maintenance. I would highly recommend them.
14 March 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.