Logan and Caleb and their team went far beyond what might be expected to support me with a lighting issue in my vehicle today. The job took much longer than expected because new parts were ever-so-sli... See more
Location
Switch locationStrathpine Centre, 295 Gympie Road (enter via Dixon Street), 4500 Strathpine, QLD, AU
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See what reviewers are saying
The staff at Strathpine are so friendly and helpful, I've always had good experiences getting my car looked after. Ive had services, got new tyres and follow up on those and now repairs to my brake s... See more
Professional service by the Saturday staff who greeted me and serviced my car with new tyre and wheel alignment. Was easy drop off and collection in not time at all. I would have liked better servic... See more
I moved states recently, so settling in and having to find new providers for things, like car services, has been kind of daunting. It was super easy to book online. The manager, Logan, was very easy t... See more
Company details
About mycar Tyre & Auto - Strathpine
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Strathpine Centre, 295 Gympie Road (enter via Dixon Street), 4500, Strathpine, QLD, Australia
- (07) 3215 8348
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The first we dealt with was rude
The first we dealt with was rude, some manners would help.
Garage was short staffed but worked…
Garage was short staffed but worked through to get my car ready on time. Log book service done and the car is humming
Good reliable service ,cheaper than…
Good reliable service ,cheaper than some other quotes.
Caleb and Logan once again are…
Caleb and Logan once again are magnificent. Caleb has excellent phone mannerism and Logan is always, and will always be my favourite serviceman. Always honest, and does one hell of a great job. Will never betray the group at My Car Strathpine, 10/10 always
Fixes were not implemented
Fixes were not implemented. Vehicle is still down with engine vibrations.
Efficiency and quick resolving issues e.g. tyres
Attentive to issues I’ve presented.Caleb resolve it quicker than expected .
It provides car servicing at affordable price.
It provides car servicing at an affordable price.
Best service ever.
Service is excellent, they explain everything that needs to be done and it's up to you if you want the work done on that day. My car runs so well after it's been serviced and they are they are lovely people to deal with.
Great service and staff
Wheel balancing fail
Had tyres fitted ans balanced to my new wheels, all the wheel weights fell off before the wheels even went onto the car..
May use AI-assist with repliesRead more
Car in for repairs, out with quote for damage done while under their care
My son took his car into MyCar Strathpine to have repairs done, for a quote just shy of $1k. Came out with a quote for almost $500 for damages done to the car while in MyCar's possession.
He was told that the damages were not their fault, but while the car is in their possession I expect that they look after it.
Think very carefully when you take your car here if you want to come out with a quote for further work done due to damage done to the car while in their care. I certainly done, and won't be going back there again.

Reply from mycar Tyre & Auto - Strathpine
Great staff and seevice
I cannot fault the respect and service…
I cannot fault the respect and service I received. My car is purring.
Easy drop of option with shops beside
Easy drop of option with shops beside
I think a little expensive for just an oil change but does come with road side assistance, so I can cancel RACQ to save there
Was professional
Was professional, knowledgeable and efficient... great job. Very impressed.
Helpful Staff
The guys were very helpful and riendly. Spoke to me, not down to me, while finding the best solutions for my mechanical problems
Great service and awesome mechanics
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