mycar Tyre & Auto Reviews 

131,833
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 37,122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the staff's helpfulness and positive attitude. Many appreciate the extraordinary customer care, noting friendly, polite employees who clearly explain details. Reviewers frequently mention reasonable and transparent pricing, feeling they receive great value and timely service. However, some customers noted that specific product outcomes or the quality of work were not always satisfactory. A few reported issues like incorrect diagnoses, damage during service, or missed essential checks. Others mentioned dissatisfaction with certain repairs, such as tyre installations or overlooked mechanical problems, suggesting occasional inconsistencies.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the professional, friendly, and helpful... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, friendliness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many customers expressing satisfaction with... See more

Price

Users describe positive interactions with price, often finding them reasonable and competitive. Customers... See more

Product

Customers consistently note ambiguous experiences with product, with some reporting issues such as a thump in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I towed my Merc to MyCar Sunbury with 2 flat tyres after hitting pothole on Calder Freeway driving north. They helped analysing the damage and offered great solutions. They offered one new tyre free a... See more

Rated 5 out of 5 stars

The team was extremely accommodating to fit my vehicle in on very short notice due to an oil leak. They were upfront about costs and were great with providing updates during the process. They were als... See more

Rated 5 out of 5 stars

I've been servicing my car (cars) for more than 10 years at Mycar Cloverdale WA and not to mention, been happy with their professional service and extraordinary customer care. Just as I thought it can... See more

Rated 5 out of 5 stars

I dealt with Joe at MyCar Katoomba yesterday. His service was excellent, and his manner was really well-mannered and friendly. There was a discount offer that I hadn't been aware of, however he rushed... See more



Company details

  1. Tyre shop
  2. Auto electrical service
  3. Car Battery Shop
  4. Vehicle Repair
  5. Mechanic
  6. Oil change service

About mycar Tyre & Auto

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

132k reviews

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4.7

All reviews

(131,833)

35,699 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent , double issues , two flat tyres and rim damages . . Fixed and repaired, after sourcing not only new wheels but tyres also . Great work .

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Had a screw lodged in my tyre

Had a screw lodged in my tyre, mycar Salamander Bay immediately saw to the issue and removed the screw and inspected it for any leaks free of charge. Great service.

9 July 2026
Unprompted review
Rated 1 out of 5 stars

What a scam

What a scam. Kumho sale 30% .... Tried to buy multiple different 4wd tyres for my car and guess what NO STOCK. The web site says low stock on all the 4wd tyres which translates to no stock! All the passenger car tyres are in stock.... strange that. I was offered different brand tyres at full price that I can buy cheaper elsewhere. Why should you bother with this fake sale.

7 July 2026
Unprompted review
Rated 1 out of 5 stars

MyCar Head Office and Nowra store - SAY-DO GAP in Simple Service Request.

MyCar Head Office and Nowra store – disappointing service experience. All I wanted was for an email to be passed on to Nowra by HO. Email request for pink slip documentation and window motor appraisal. Promised 1–2 day response time. 10 days passed with no reply from Nowra and no followup from HO. I escalated to head office. I was advised to "phone them" despite my original preference for written communication (for accuracy). HO failed to follow-up when Nowra remained silent. Matter was closed by Customer Care Coordinator without resolution. They claim "customer first" mantra, clearly a SAY-DO gap there - hollow rhetoric. Sad, since I had previously had good impressions of Nowra Store. No longer.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, professional, knowledgeable, friendly, ready to go the extra mile from Stevo and his team. I'm a very satisfied customer and would recommend Casuarina mycar to anyone. I'll definitely be returning. Two vehicles serviced at Casuarina mycar regularly.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

A tyre puncture on a cold

A tyre puncture on a cold, wet day is not what you want.
I went to Mycar Wyoming unannounced. They willingly offered to repair the puncture as a priority. They had me back on the road in the time it took to enjoy a cup of coffee. The staff were friendly and the service was excellent. Based on my experience I can highly recommend Mycar Wyoming.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Return customer after living away from…

Return customer after living away from area. Arrived very late in afternoon to get screw in tyre looked at, the guys at Arana Hills took care of my issue on the spot, I honestly figured I just be getting a quote at that time of day. 20 mins later received a phone call saying ready to go! Thanks Guys!

7 July 2026
Unprompted review
Rated 1 out of 5 stars

Less than one star

Less than one star. They missed a massive crack in my radiator and all of the leaks from my air condition system and didn’t top up coolant etc etc etc.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful , great service

Very helpful , gave great instructions to help my parents pay for the service, as they from out of town , prompt emailing for quotes and got the job done by the time I needed to help ease my anxiety. Thank you

6 July 2026
Unprompted review

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