Chicago has been my go to for the best steaks you can buy. I tried several other providers but my overall satisfaction always brought me back to Chicago Steaks. I usually get the strip steaks and find... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a terrible time entering my orders online because it would not allow discount. After finally getting through on the phone I was directed to Estefany R. What a joy to work with. She handled e... See more
Company replied
Best of the Best. Every time a steak is cooked in our household its a cause for celebration, all thanks to Steak Company and their amazing selection!!
Company replied
I was wondering why my steaks were shipped from Costco. This was my first time ordering & they arrived today from Costco. Will see how they turn out.. But would like an answer to my question ple... See more
Company replied
Company details
Information provided by various external sources
At Chicago Steak Company, we are dedicated to bringing you World Class customer service and high quality gourmet foods.
Contact info
500 N Michigan Ave, 60611, Chicago
- 888-970-1118
- info@chicagosteakco.com
- mychicagosteak.com
4.6
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
all orders
I have orders several times, and each has been great tasting "melt in your mouth tender".
11 January 2022
Unprompted review
Reply from Chicago Steak Company
Hi there, Bobby! We appreciate your 5-star review. We are happy to hear that you enjoyed your order! We look forward to serving you again in the future!
-Mary
Reply from Chicago Steak Company
Hi there, Peter! We appreciate your review! We are thrilled to hear that you enjoyed your order. We look forward to sending you more steaks soon! Happy New Year!
-Ron
We have ordered from Chicago Steak…
We have ordered from Chicago Steak multiple times, it is our go-to steak for the holidays. This steak is fantastic and melts in your mouth. We also love the burgers. I highly recommend giving it a try, you won't be disappointed.
2 January 2022
Unprompted review
Reply from Chicago Steak Company
Hi there, D.Mann! Thank you for sharing your experience with us! We are so happy to hear that you have enjoyed our burgers and steaks! Thanks for being a loyal customer and for recommending us! We hope to serve you again in the future! Happy 2022!
-Sally
Chicago Steak is my go to for the bone…
Chicago Steak is my go to for the bone in 24 oz prime ribeye. I love these and buy them as gifts also for family and friends. The free shipping and free steak burgers is an added bonus. I offer break apart 2 small burgers and make one large one in my Salisbury steak and Gravy recipe.
Delivery is ALWAYS as scheduled and the order is beautifully packed with an added ice block. I can’t wait to try the tomahawk steaks.
Always excellent! Give them a try.
18 December 2021
Unprompted review
Reply from Chicago Steak Company
Hello Ed T! We appreciate you taking the time to leave this stellar review! We are thrilled to learn that our steaks have met you and your families and friends expectations. Your burger recipe sounds delicious; we can't wait to try it ourselves! We are looking forward to sending you some tomahawk steaks soon! Have a happy new year!
-John
Great 'man' gifts!
I placed an order for the Legendary Assortment for one of my business partners. It was a great hit! So now I'm ordering meat for my other business partners. I am in the auto industry and it is tough to find appropriate gifts for men. Chicago Steak Co. is Awesome!
14 December 2021
Unprompted review
Reply from Chicago Steak Company
Hi there, Jen! Thank you for taking the time to share your feedback with us! We are excited to hear that you have found the perfect gift for your business partners! We look forward to doing business with you again in the future. Happy New Year!
-Sam
Great Product and Packaging
I ordered Prime 10oz filet mignons and Tomahawk Pork Chops. Both excellent. Great customer service as well as when the website listed my order as being five days out, customer service corrected it and I received it in 2 days!
2 December 2021
Unprompted review
Reply from Chicago Steak Company
Hi there, Grant! We appreciate your 5 star review! We are so glad to hear that you enjoyed the prime filet mignons and tomahawk pork chops. Customer satisfaction is very important to us, and we are happy that you had a positive experience with our customer service department! Happy holidays!
-Joe
Great employee service
I had a terrible time entering my orders online because it would not allow discount. After finally getting through on the phone I was directed to Estefany R. What a joy to work with. She handled everything perfectly and was so very pleasant and efficient. I really appreciated her service after the frustration I had experienced. Please let her know how much I appreciated her work.
Barbara Brandel
2 December 2021
Unprompted review
Reply from Chicago Steak Company
Hello Barbara! Thank you for leaving such a detailed review! Customer satisfaction is our top priority, and we are so happy to hear that our Customer Service Team Specialist Estefany was able to assist you in placing your order. We do apologize for the technical difficulties you were experiencing. We hope to send you some more steaks soon! Happy holidays!-
-Anne
Very Satisfied
Prompt delivery. NY strips are awesome! Great deal on steak tips, also delicious.
1 December 2021
Unprompted review
Reply from Chicago Steak Company
Hi there, Chuck! Thank you for sharing your feedback with us! We are so delighted to hear that you enjoy our delicious Ny strips and steak tips! We look forward to serving you again in the future! Happy steak eating!
-Melissa
Very good service from Chicago Steak…
Very good service from Chicago Steak Company. Delivery was on promised date and steaks were well packaged and still frozen. Steaks were packaged in individual portions so only the amount needed can be cooked. I will certainly be ordering from them again.
29 November 2021
Unprompted review
Reply from Chicago Steak Company
Hi Joesphine! We appreciate your 5 star review! Our customers' satisfaction is our top priority, so we are happy to hear that our service has met your expectations. We hope you enjoyed your steaks and that we can earn your business again! Happy Holidays!
-Sam
The short ribs cooked perfectly and…
The short ribs cooked perfectly and tasted delicious! Will reorder.
28 November 2021
Unprompted review
Reply from Chicago Steak Company
Hi there! Thank you so much for sharing your experience with us! We are so excited to hear that you enjoyed our delicious short ribs! We are looking forward to sending you some more orders in the future! Happy Holidays!
-Karol
Great quality steak
Great quality steak, super tender and flavorful ribeye steaks. I still have to try the burgers and fillet mignon, the chicken with lemon was delicious and tender as well. Product was very well packaged and delivered
25 November 2021
Unprompted review
Reply from Chicago Steak Company
Hi there, Marlon! Thank you for sharing your feedback with us! We are so excited to hear that you enjoyed our scrumptious ribeye steaks and mouthwatering lemon herb chicken breasts! We are looking forward to sending you some burgers and filet mignons soon! Happy holidays!
-Brandon
EASY ORDERING AND THE ITEM ARRIVED ON…
EASY ORDERING AND THE ITEM ARRIVED ON TIME AND WELL PACKED ! MAKES A GREAT GIFT.
25 November 2021
Unprompted review
Reply from Chicago Steak Company
Hello Robert! We appreciate you taking the time to share your feedback with us! We are so happy to hear that you had such a positive experience ordering with us. Thank you for choosing us for your gift-giving needs! Happy holidays!
-Sam
The great good and great services
24 November 2021
Unprompted review
Reply from Chicago Steak Company
Hello John! Thank you for sharing your experience with us! We are happy to hear that you enjoy our quality steaks and top-notch customer service! We look forward to earning your business again in the future!
-Samantha
First time ordering from Chicago Steak…
First time ordering from Chicago Steak Company. Will definitely be a repeat customer. Packaging was very professional and all meat was still frozen upon arrival. The steaks I received are fresh tasting and juicy. Customer service contacted me to follow-up on my order. Very pleased with this company and purchase.
23 November 2021
Unprompted review
Reply from Chicago Steak Company
Hi there! Welcome to the world of online steak ordering! We are so happy that you chose to order with us! Thank you so much for taking the time to leave this detailed review! Your satisfaction is our top priority, and we are thrilled to know that you enjoyed your order and had a pleasant experience with our customer service department. Happy steak eating!
-Xavier
Amazing quality
Amazing quality, awesome service. If there is an issue, they will go above and beyond to make it right. I've been buying from them since the beginning of COVID and I keep going back. I have even sent some as gifts and now they are hooked.
22 November 2021
Unprompted review
Reply from Chicago Steak Company
Hi there! We appreciate your glowing review! We are very grateful to hear that we have earned your loyal business time and time again! We strive for excellent service and quality products, and your satisfaction is our priority! We look forward to sending you out more orders soon!
-Susie
With Chicago Steak Company, my family can turn a busy Tuesday into a special occasion! We have ordered from Chicago Steak…
We have ordered from Chicago Steak Company several times, and will continue to do so. While steaks are the highlight, the pork chops and seasoned chicken breasts are also wonderful. Everything is packed very well, shipping has always been on-time, and the portions can be thawed and cooked up quickly. This not only a convenient and reasonably priced option, the quality of the eat is far better than I can even specialty stores in my area. With Chicago Steak Company, my family can turn a busy Tuesday into a special occasion!
22 November 2021
Unprompted review
Reply from Chicago Steak Company
Hello there, Sarah! Thank you for your supportive 5 star review! We are thrilled to hear that you have been enjoying the steaks, pork chops, and chicken breasts. We definitely agree that our top-notch products are the best in the business! We are excited to send you some more packages in the future! Have a great day!
-Rachel
I ordered from Chicago Steak Company…
I ordered from Chicago Steak Company and was so impressed by their service...I lost my confirmation # and called customer service and they could not have been more helpful and pleasant...the steaks are top notch and the value is incredible...got free shipping plus 12 free steak burgers which are top notch...fast shipping too...can't recommend this company any more highly
22 November 2021
Unprompted review
Reply from Chicago Steak Company
Hello there, fellow steak lover! Thank you so much for sharing your experience with us! We are so pleased that you had a great interaction with our customer service department. We hope you enjoyed your steaks and burgers! Thank you for your recommendation! Happy steak eating!
-Joesph
Perfect Gift Idea !
I was surfing the web over and over looking for the perfect gift to send my parents for their wedding anniversary...I couldn't find anything exciting, until I came across the Chicago Steak Company. Steak & Seafood delivered to them? What a perfect gift idea! I selected the Surf & Turf and Baked Potato Casserole - and they absolutely loved it ! They loved receiving this surprise package in the mail , they said everything was packaged perfectly and tasted delicious! So if you're looking for a great gift idea for a Birthday, Anniversary or holiday I would highly recommend The Chicago Steak Company!
21 November 2021
Unprompted review
Reply from Chicago Steak Company
Hi there, Steve! Wow! We are so thrilled to have received your A+ review! We are also so happy that you found us and trusted us with your gift-giving needs! We truly appreciate your recommendation. We hope to earn your business again soon! Have a great day!
-Molly
Thicker the better!!
I have ordered from Chicago Steak Company several times and their steaks are very good. With that said I have had a few steaks that I felt were not good enough to justify the premium price. I gave them a 5 star because they have a Satisfaction Guarantee. They called me personally to make sure I was happy with the product, That says something. I would encourage you to try their products and judge for yourself. Their marinated chicken was enjoyed by everyone in my family. My Parents loved the filet mignon. I enjoyed the Tomahawk steaks cooked on the grill. Their steak seasoning is good, a little goes a long way.
21 November 2021
Unprompted review
Reply from Chicago Steak Company
Hello there! Thank you so much for your supportive and detailed review! We are so happy to hear that you have had positive experiences with our customer service department. It sounds like you have a fantastic taste in steaks! We look forward to serving you again in the near future! Happy steak eating!
-Susie
Great Steaks - Chicago Steak Company
Great Steaks! I found Chicago Steak Company about a year ago. Their Prime steaks are the best Ive been able to find. Delivery is prompt and I can always count on having great steaks when they arrive.
21 November 2021
Unprompted review
Reply from Chicago Steak Company
Hello there! Thank you for sharing your experience with us! We are so happy to have had the opportunity to serve you the past year. We do agree that are Prime steaks are the best in the business! We look forward to sending you more steaks soon! Take care.
-Donny
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.