Chicago Steak Company Reviews 1,156

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Chicago has been my go to for the best steaks you can buy. I tried several other providers but my overall satisfaction always brought me back to Chicago Steaks. I usually get the strip steaks and find... See more

Company replied

Rated 4 out of 5 stars

I had a terrible time entering my orders online because it would not allow discount. After finally getting through on the phone I was directed to Estefany R. What a joy to work with. She handled e... See more

Company replied

Rated 5 out of 5 stars

Best of the Best. Every time a steak is cooked in our household its a cause for celebration, all thanks to Steak Company and their amazing selection!!

Company replied

Rated 4 out of 5 stars

I was wondering why my steaks were shipped from Costco. This was my first time ordering & they arrived today from Costco. Will see how they turn out.. But would like an answer to my question ple... See more

Company replied

Company details

  1. Gift shop
  2. Hobby shop

Information provided by various external sources

At Chicago Steak Company, we are dedicated to bringing you World Class customer service and high quality gourmet foods.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Forget rest, the MIDWEST is best!

Delicious! I have had meat from the other place that is named for a city, I think CHICAGO STEAK is much better! The packaging was good, the shipping was fast. It was obvious that the steaks were just recently frozen.

21 November 2021
Unprompted review
Chicago Steak Company logo

Reply from Chicago Steak Company

Hi there, Clarissa! We are so happy to have received your glowing and supportive review! We pride ourselves for our A+ steaks and speedy shipping. We are so lucky to have customers like you! Have a great one!
-Chuck

Rated 5 out of 5 stars

New York Strip Steaks

The strip steaks were tender and flavorful. I cooked them on the grill and also in a cast iron skillet. Both turned out great.

21 November 2021
Unprompted review
Chicago Steak Company logo

Reply from Chicago Steak Company

Hello Cynthia! Thank you for leaving such a stellar review! We are so glad to hear that an avid steak enthusiast like yourself enjoys our delicious strip steaks! Happy grilling!
-Tom

Rated 5 out of 5 stars

Always a good quality steak

Always a good quality steak. I like it when I can use discount coupons which are always available. Will buy again!

20 November 2021
Unprompted review
Chicago Steak Company logo

Reply from Chicago Steak Company

Hello there! Thank you so much for sharing your experience with us and our fellow steak enthusiasts! We are thrilled to hear that you have enjoyed your orders with us. We agree, you can get some really great deals with the discount coupons! Thanks for being a loyal customer! Have a great day!
-Martin

Rated 5 out of 5 stars

Excellent steaks and great value

20 November 2021
Unprompted review
Chicago Steak Company logo

Reply from Chicago Steak Company

Hi there, Shelby! We appreciate your 5 star review! It is so wonderful to have you as a customer who appreciates our top-notch steaks! We are excited to earn your business again soon! Take care.
-Bob

Rated 5 out of 5 stars

I ordered steak seasoning spice…

I ordered steak seasoning spice recently from the Chicago Steak Company online. It was quick and easy, and my order arrived just a few short days later. Will be ordering more from your company in the future.

19 November 2021
Unprompted review
Chicago Steak Company logo

Reply from Chicago Steak Company

Hello there, Mike! Thank you so much for taking the time to share your feedback with us. We are so happy to hear that your order arrived quickly. We look forward to serving you again in the future! Have a great week!
-Sally

Rated 5 out of 5 stars

Delicious steaks

Delicious steaks, I love the ribeyes! Perfect for grilling. The steaks arrive quickly and well packed in a convenient box the fits well in my freezer. These steaks are a delicious weekly indulgence!

19 November 2021
Unprompted review
Chicago Steak Company logo

Reply from Chicago Steak Company

Hello, Peter! Thank you for taking the time to share your experience with us. We are so excited to hear that you enjoy grilling our tender and delicious ribeyes! We hope to be able to send you more ribeyes in the future!
-Cameron

Rated 5 out of 5 stars

The steaks arrived as scheduled

The steaks arrived as scheduled. We've eaten a few of them and they are delicious!! I would definitely recommend Chicago Steak Company.

19 November 2021
Unprompted review
Chicago Steak Company logo

Reply from Chicago Steak Company

Hi there, Lynne! Thank you so much for your stellar review! We are thrilled to hear that you have been enjoying the steaks you have ordered. We are excited to earn your business again in the future! Happy steak eating!
-Carl

Rated 5 out of 5 stars

Better than Omaha Steaks

We ordered the 6 filets and 12 burger package. The burgers were VERY tasty and the steaks were spectacular. We used to order from Omaha but we will be switching for sure.
I had 2 inch thick filets which I followed their cooking instructions (6 mins on high heat grill each side and resting for 5-10 mins) and the steaks were absolutely perfect.

17 November 2021
Unprompted review
Chicago Steak Company logo

Reply from Chicago Steak Company

Hello Mary! Thank you for taking the time to share your experience with us. We are so grateful to hear that you have taken the leap to enjoy the best quality steaks out there with Chicago Steak Company. We are so happy that you enjoyed your filets and burgers. We appreciate your support and look forward to earning your business again soon!
-Karla

Rated 5 out of 5 stars

Chicago Steak Company... A Christmas tradition.

We have purchased many gift packages from Chicago Steak Company over the past few years as Christmas gifts for family and friends. Everyone has complimented on how great everything tastes and how they enjoy this between holidays. Chicago Steak Company has now become part of our yearly Christmas tradition. Thank you for a great product! John & Debbie

17 November 2021
Unprompted review
Chicago Steak Company logo

Reply from Chicago Steak Company

Hello John & Debbie! We are so grateful to hear that you continue to trust us with your holiday gift giving needs. It is wonderful that you have family and friends who value such a wonderful gift! We are excited to earn your business again this holiday season! Take care.
-Amanda

Rated 5 out of 5 stars

GREAT STEAKS!!!

I have ordered several times from Chicago Steak Company, and the meat is outstanding. The customer service department is great, and acts quickly to correct any errors. Definitely recommend.

17 November 2021
Unprompted review
Chicago Steak Company logo

Reply from Chicago Steak Company

Hello there! We really appreciate your supportive review. Thank you for being a loyal customer! We are thrilled to hear that you enjoy our top-notch steaks and have had a positive experience with our customer service department. Have a great day!
-Emma

Rated 5 out of 5 stars

very happy with the 6oz filet mignon…

very happy with the 6oz filet mignon steaks. cook it 2.5 minutes per side on a cast iron skillet with butter and then 4.5 minutes in the oven at 425. preseason with high end kosher salt. eat with peter lugar steak sauce. delicious!!

17 November 2021
Unprompted review
Chicago Steak Company logo

Reply from Chicago Steak Company

Hi there! Thank you so much for sharing your experience with us. Your recipe sounds delicious! We cannot wait to try it ourselves! We look forward to sending you more filet mignon steaks in the future! Happy steak eating!
-Susie

Rated 4 out of 5 stars

Great Customer Service

The first package received was damaged, but I contacted them and they immediately sent a full replacement and couldn't be nicer about it! The second package arrived on time and the steaks were a great value.

16 November 2021
Unprompted review
Chicago Steak Company logo

Reply from Chicago Steak Company

Hi there, Peter! Thank you so much for sharing your experience with us. We appreciate your understanding regarding your damaged packaged, and we are happy to know that you were able to receive a replacement package quickly. We really do have the best customer service team! We hope to earn your business again in the future. Have a great day!
-Tom

Rated 5 out of 5 stars

When the pandemic hit last year

When the pandemic hit last year, we were looking for a way to get fresh food delivered and we came across Chicago Steak Company. What a treasure!! Since then we have become loyal customers. The steak burgers are delicious! We buy 16-24 at a time and we cook them on the grill or even use them for a quick pot of chili. Their filets are generously cut and will melt in your mouth. We also order the rib-eyes and NY Strips. All of their products come individually packed and can go right into the freezer or fridge. There is not one thing we have tried that we weren’t 100% satisfied with. Their customer service is top notch!! They are happy to help you with the codes for discounts and delivery fees. We brag the best burgers in town are at our house, thanks to Chicago Steak Company!! The Browns

16 November 2021
Unprompted review
Chicago Steak Company logo

Reply from Chicago Steak Company

Hello, Christine! Thank you so much for leaving this stellar review with us and fellow steak enthusiasts! We are thrilled to know that you have gotten around to trying several of our different products we offer. We appreciate your loyalty, and we are thrilled to earn your business again soon! Happy grilling!
-Melissa

Rated 5 out of 5 stars

As good as any steakhouse

I have been ordering from Chicago Steak ever since the start of Covid and could not be happier with the quality of the steaks, burgers, roasts, seafood, and side dishes that I have ordered. I have also sent others gifts of steaks and they were extremely happy also.
The quality of the prime, dry aged, strip steaks and filet mignons is equal to any high end steakhouse. All of the other products I have ordered were so good that I have re-ordered.
With Covid still lingering, I much prefer to enjoy steak at home when I can get this quality.

15 November 2021
Unprompted review
Chicago Steak Company logo

Reply from Chicago Steak Company

Hi, Marc! Thank you so much for your detailed and supportive feedback! We are happy to have returning customers like you who appreciate the very best quality products we offer at Chicago Steak Company! Thank you for your loyal support! Take care.
-Don

Rated 4 out of 5 stars

i keep purchasing as their provisions…

i keep purchasing as their provisions are top notch although, as i reviewed early, not cheap

15 November 2021
Unprompted review
Chicago Steak Company logo

Reply from Chicago Steak Company

Hello there, John! Thank you for leaving your feedback with us! It's wonderful to know that you enjoy our quality steaks. We hope to earn your business again soon! Have a great day!
-Samantha

Rated 5 out of 5 stars

Great Gift!

Chicago Steak Co. is a great gift. I sent them to my neighbors and they said they were fantastic. I would highly recommend this company, as the shipping was right on time, and the quality was exceptional.

15 November 2021
Unprompted review
Chicago Steak Company logo

Reply from Chicago Steak Company

Hi Stacy! Thank you so much for sharing your experience with us! We are so happy to hear that you chose us for your gift-giving needs! We look forward to earning your business again in the future! Have a great one!
-Lindsey

Rated 5 out of 5 stars

Fast shipping

Fast shipping. Delicious steaks.

15 November 2021
Unprompted review
Chicago Steak Company logo

Reply from Chicago Steak Company

Hi Michael! Thank you for leaving a review! We pride ourselves in quality meats and fast, dependable shipping. We hope to earn your business again soon! Have a great one!
-Sally

Rated 5 out of 5 stars

Great experience all the way around

Great experience all the way around. Ordering was easy and shipped quickly. Package was received in great condition. Steaks were fabulous! Tender and great flavor.

15 November 2021
Unprompted review
Chicago Steak Company logo

Reply from Chicago Steak Company

Hi there, Tracey! We are so happy to hear that you had such a positive experience with us, from ordering to eating! We are lucky to have customers like yourself who appreciate good quality steak. We hope to serve you again in the future!
-Walter

Rated 5 out of 5 stars

LOVE Chicago Steak Company

LOVE Chicago Steak Company. Steaks are always top quality and customer service is excellent. Anytime I call with a question or concern they are prompt and responsive.

Only by my steaks from Chicago Steak Company.

15 November 2021
Unprompted review
Chicago Steak Company logo

Reply from Chicago Steak Company

Hi Jackie! Thanks for leaving us an A+ review! We are so grateful to hear that our steaks, as well as our customer service, continuously meets your expectations. We are proud to earn your business time and time again. Happy steak eating!
-Frank

Rated 5 out of 5 stars

I like the Tomahawk steaks and the Ribs

15 November 2021
Unprompted review
Chicago Steak Company logo

Reply from Chicago Steak Company

Hello Chuck! Thank you for taking the time to share your feedback with us. We are so thrilled to hear that you enjoyed the tomahawk steaks, as well as the ribs. We look forward to serving you again soon! Happy grilling!
-Dan

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look