Chicago Steak Company Reviews 1,156

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Chicago has been my go to for the best steaks you can buy. I tried several other providers but my overall satisfaction always brought me back to Chicago Steaks. I usually get the strip steaks and find... See more

Company replied

Rated 4 out of 5 stars

I had a terrible time entering my orders online because it would not allow discount. After finally getting through on the phone I was directed to Estefany R. What a joy to work with. She handled e... See more

Company replied

Rated 5 out of 5 stars

Best of the Best. Every time a steak is cooked in our household its a cause for celebration, all thanks to Steak Company and their amazing selection!!

Company replied

Rated 4 out of 5 stars

I was wondering why my steaks were shipped from Costco. This was my first time ordering & they arrived today from Costco. Will see how they turn out.. But would like an answer to my question ple... See more

Company replied

Company details

  1. Gift shop
  2. Hobby shop

Information provided by various external sources

At Chicago Steak Company, we are dedicated to bringing you World Class customer service and high quality gourmet foods.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Chicago Steaks are by far the best…

Chicago Steaks are by far the best steak I've ever ordered from! I ordered from a competitor and had a terrible experience. Their meat was subpar at best but Chicago Steaks were the best steak I've ever put into my mouth. My mother was given two steaks for her birthday, and she said "I will definitely be placing an order for some steaks with Chicago."

14 November 2021
Unprompted review
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Reply from Chicago Steak Company

Hi there Christopher! Thank you so much for your great feedback for us and our fellow steak enthusiasts! We are excited to hear that our steaks were much enjoyed by you and your mother. We look forward to serving you both again in the future! Take care.
-Phil

Rated 5 out of 5 stars

Great quality steaks

Great quality steaks. The ribeyes are better than some top shelf steakhouses I've been to.

14 November 2021
Unprompted review
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Reply from Chicago Steak Company

Hi Gregg! We would like to thank you for leaving this fantastic review! We are happy to learn that the quality of our ribeyes has met your expectations. We look forward to earning your business again in the near future! Have a great day!
-Candice

Rated 5 out of 5 stars

Excellent beef, Excellent service

If you’re looking for best this is it. Chicago Steak Co. is great with everything. If you have a problem they will make good on it. Incredible service. Make sure you ask for expedited delivery!

14 November 2021
Unprompted review
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Reply from Chicago Steak Company

Hello Fern! Thank you so much for taking the time to share your experience with us. We want to extend our apologies that the service did not meet your expectations. We understand that you have already been in touch with one of our customer service team specialists regarding this matter. It is our priority to make this right with you. Take care.
-Sandra

Rated 5 out of 5 stars

First time ordering the T-bone steaks…

First time ordering the T-bone steaks from Chicago Steak. My favorite are the wet aged filets and the ribs. Both are delicious. I guess I will be adding the T-bones to my favorite list as well.

14 November 2021
Unprompted review
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Reply from Chicago Steak Company

Hello fellow Grill Master! Thank you for sharing your experience! We are happy to hear that you enjoyed the T-bone steak that you ordered! We agree that they are delicious! Thank you for your continued support as a loyal customer, and we look forward to earning your business again in the future!
-Melissa

Rated 5 out of 5 stars

Delicious steakhouse-quality steaks at…

Delicious steakhouse-quality steaks at a reasonable price. Always happy to support.

14 November 2021
Unprompted review
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Reply from Chicago Steak Company

Hello Anne! We appreciate your 5 star review! Thank you for being a loyal customer and showing your support! We are glad to hear that our quality steaks live up to your expectations! We hope to serve you again in the near future! Have a great one!
-Susan

Rated 4 out of 5 stars

I ordered 6 filets that came with 8…

I ordered 6 filets that came with 8 burgers. The delivery was speedy, and everything came frozen solid. I've tried the filets. They were very tasty, but for these particular steaks, I didn't think the tenderness was where it should have been considering the premium price.

14 November 2021
Unprompted review
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Reply from Chicago Steak Company

Hi Patrick! Thank you so much for taking the time to share your experience with us. We are happy to hear that you enjoyed the taste of the filets, and we do apologize that the tenderness of the filets did not meet your expectations. We do hope to have the opportunity to serve you again in the future. Take care.
-Lisa

Rated 5 out of 5 stars

Best Steaks

I have ordered from Chicago Steak Company several times now. The steaks are always the best you can buy and they have always been delivered on time. I will continue to order my steaks from Chicago Steak Company.

14 November 2021
Unprompted review
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Reply from Chicago Steak Company

Hi Andy! Thank you for sharing your experience with us! We are happy to have you as a loyal customer! We are thrilled to know that our steaks always live up to your expectations! We look forward to serving you again in the future!
-Stacy

Rated 5 out of 5 stars

Superb taste!

I ordered the tips for beef steak with onions and soy sauce with lemon juice sauce and wow I had a tender and juicy steak.

13 November 2021
Unprompted review
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Reply from Chicago Steak Company

Hello there! Thank you so much for taking the time to share your feedback with us! We are happy to hear that you enjoyed our steaks. Your recipe sounds absolutely mouthwatering; we cannot wait to try it ourselves! Have a great day!
-Kevin

Rated 5 out of 5 stars

A replacement order was recently…

A replacement order was recently received due to an error on the original order by UPS. Customer service agent was very professional and immediately rectified the mistake by UPS.

13 November 2021
Unprompted review
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Reply from Chicago Steak Company

Hi there Sean! Thank you so much for your 5+ review. We are happy to know that you had a positive experience with our customer service department. We hope you enjoy your steaks and look forward to serving you again soon! Take care.
-Sam

Rated 5 out of 5 stars

Top Notch Steak

I recently ordered from Chicago Steak Company for the very first time. My order arrived on the date promised. I was excited to open the Chicago Sampler pack and check out the goods. The flash frozen steaks looked almost too good to cook. They were beautiful. I grilled one of the Ribeyes up that night and it was by far the best steak I have ever prepared for myself. So tender and flavorful. I will be a returning customer over and over.

13 November 2021
Unprompted review
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Reply from Chicago Steak Company

Greetings Kylene! Welcome to Chicago Steak Company! We are so thrilled to have you as a customer. Thank you so much for your glowing review. We are pleased to know that you were satisfied with your order; ribeyes are an excellent choice! We hope to send you even more ribeyes in the future!
-Karla

Rated 5 out of 5 stars

Loved everything I have ordered!

I have used Chicago Steak for the last year and everything I have ordered from steak to pork chops have been great. But my favorite is the lemon herb chicken breasts. These are very tender and juicy and I've charcoaled them to cutting up fo fajitia meat- good every time!

13 November 2021
Unprompted review
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Reply from Chicago Steak Company

Hi Vickie! Thank you so much for your supportive review, and we are happy to hear that you have been enjoying many of our products over the past year! We also agree that the lemon herm chicken breasts are one of our most delicious items! We are excited to try the chicken breast fajita recommendation! Have a lovely day!
-Molly

Rated 5 out of 5 stars

Nothing beats a good cut of prime!

We have been wanting to take the next step and try Chicago steaks for years. So for the Holidays we decided to take the plunge and order a Prime beef tenderloin roast for our early Holiday family dinner instead of the traditional turkey. Nothing beats a good prime cut, it was fantastic! Our family said this was one of the best Thanksgiving dinners they could remember. Poor Tom wasn't missed! We have tried other mail order meat services and have nearly always been left disappointed and even though this roast was pricier than most it was so well worth the cost to see our family enjoy themselves, so much that we will do this again. The only negative comment I have is that so many add-on items were out of stock but I guess that happens especially around this time of year otherwise ordering was easy and shipping was quick. Hoping our next order is just as good.

12 November 2021
Unprompted review
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Reply from Chicago Steak Company

Hello there! Welcome first time customer! Thank you for trying us out for your holiday dinner needs! We are ecstatic to hear that you and your family enjoyed the delicious Prime Beef Tenderloin Roast. We do apologize that you were unable to include add-on items to your order due to high demand and those items being out of stock. We are working hard to make sure that we can avoid this problem in the future. Thank you for your support and detailed review! We look forward to serving you again in the near future!
-Joshua

Rated 4 out of 5 stars

I've used Chicago Steak Company many…

I've used Chicago Steak Company many times and haven't been disappointed. It's nice to know I can go in the freezer in the morning and defrost a steak or filet and its ready to prepare when I get home. Such a convenience.

12 November 2021
Unprompted review
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Reply from Chicago Steak Company

Hi Michael! Thank you for continuing to trust us with your steak needs! We do agree that defrosting our steaks is quite an easy and convenient process! We hope to continue to earn your business again in the future! Have a great day!
-Molly

Rated 5 out of 5 stars

Best birthday present

I ordered these as a birthday present for my son in law and he said they’re the best steaks he’s ever had.

12 November 2021
Unprompted review
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Reply from Chicago Steak Company

Hi there! We are excited to hear that your son-in-law enjoyed the steaks your ordered for him! We hope that you get the chance to taste our delicious steaks, too! We appreciate your 5 star review! Take care.
-Peter

Rated 5 out of 5 stars

I LOVE CHICAGO STEAK COMPANY'S DELS

I LOVE CHICAGO STEAK COMPANY'S DRY AGED DELS THEY HAVE THE BEST FLAVOR OF ANY DRY AGED STEAKS ON THE NET. I'VE TRIED MOST OF THEM AND MOST ARE GOOD BUT CHICAGO'S ARE THE BEST.

12 November 2021
Unprompted review
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Reply from Chicago Steak Company

Hi Scott! Thank you so much for sharing your experience with us! We are thrilled to hear that a steak enthusiast such as yourself enjoys our dry-aged steaks! We look forward to your continued support in the future! Have a great day!
-Susan

Rated 5 out of 5 stars

Never having ordered before

Never having ordered before I thought I would ease into this on-line ordering. So, we ordered just hamburgers. Put a couple on our outdoor grill. The cooking smell attracted neighbors within nose distance to our backyard. They thought we were grill steak. Easily the best hamburgers I've ever grilled. I may now even upgrade to steaks.

12 November 2021
Unprompted review
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Reply from Chicago Steak Company

Hi there Steven! Thank you for sharing your experience with us! We are happy to hear that grilling our top-notch hamburgers was such a hit in the neighborhood! We encourage you to try our wide variety of steaks! We look forward to serving you again soon! Happy grilling!
-Sandra

Rated 5 out of 5 stars

Repeat Customer

We have ordered several different packages of your steaks. We especially like the filets. They are so good they melt in your mouth.

12 November 2021
Unprompted review
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Reply from Chicago Steak Company

Hi Don! We really appreciate your review! We are glad that you continue to choose us as your steak provider! The filets are indeed delicious! We are also happy that you have had the chance to enjoy some of our different packages. Have a lovely day!
-Melissa

Rated 5 out of 5 stars

Phenomenal filets right off the grill

Short ship time. Filets are phenomenal fresh off the grill. Will order again!

11 November 2021
Unprompted review
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Reply from Chicago Steak Company

Hello Frank! Thank you for sharing your experience with us. We strive to make sure our customers get their orders as quickly as possible. We also agree that our filets are amazing fresh off the grill! We are excited to serve you again in the future! Happy grilling!
-Bob

Rated 5 out of 5 stars

Excellent quality

Excellent quality, presentation and customer service.

11 November 2021
Unprompted review
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Reply from Chicago Steak Company

Hi there! We appreciate your 5 star review! We are happy to hear that you enjoyed the quality and presentation of our products! We are also pleased to hear that you had a pleasant experience with our friendly customer service team. We look forward to earning your business again in the future! Take care.
-James

Rated 5 out of 5 stars

Very impressed

Although I myself am not a steak lover, I'm basing my review on the folks to whom I gifted the steaks. All were very enthusiastic about the quality and taste of the steak. And I wholeheartedly agree about the excellency of the service. Because of a shipping snafu one of my orders was not delivered on time. Chicago Steak immediately replaced the shipment. I was impressed.

11 November 2021
Unprompted review
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Reply from Chicago Steak Company

Hello there CHS! We appreciate your stellar review! Thank you for choosing us to provide our A+ quality steaks as gifts! We are also very grateful to hear that you had an awesome experience with our customer service team despite the shipping inconvenience. We hope to continue to serve you in the future!
-Laura

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