Found the website very helpful, once you’ve entered the details you receive several links to choose a company to move forward. The slow process of completing has nothing to do with my claim group.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very professional, polite and patient. Made sure I was clear in all information when I questioned. I feel they genuinely look out for your welfare ,only small negative is that it does take time to... See more
Company replied
Made life alot easier for me ...cant remember half the motors Ive had in my decades of Driving... Let alone the Insurance companies... However they made it easy for me by doing all the digging...... See more
Company replied
Just had a call from Lucy at My Claim Group, regarding my previous complaint about using their commercial partners Consumer Rights Solicitors. Lucy explained everything and apologised for lack of re... See more
Company replied
Company details
- #132 of 156 best companies in Legal Services
Written by the company
My Claim Group Are A Claims Compensation Specialist. Who work tirelessly to achieve the right outcomes for our clients. Our bespoke technology allows us to identify potential claims immediately and providing you assurance that your case will be dealt with efficiently. Our vision is to be the UK’s first choice for compensation claims, keeping our processes clear and simple for our clients. Getting the right resolutions for all involved.
How can I check if I'm eligible to claim?
Written by the company
- 1. We’re making some updates to our advertising and sign-up processes.
- 2. As part of this, we’ve agreed with the FCA to temporarily pause new customer sign-ups while these updates take place.
- 3. This won’t affect our existing customers. Your claims are still moving forward, and our team is working hard behind the scenes everyday.
Contact info
Unit 8a, Ashbrook Business Park, M22 5LB, Manchester, United Kingdom
- 08007563986
- info@myclaimgroup.co.uk
- myclaimgroup.co.uk
Check to see if you are owed
4.4
Excellent
15k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and patient with me,and…
Very helpful and patient with me,and had the answer to my query.
16 July 2026
Unprompted review
Reply from My Claim Group
Dear Francis,
Thank you for your positive review. We appreciate you highlighting the specific aspects you enjoyed. We'll be sure to keep up the good work and continue to deliver the high-quality service you've come to expect 😊
Process explained but is dragging on…
Process explained but is dragging on and on
This is probably down to the slow grinding machinations of justice
27 January 2026
Reply from My Claim Group
Dear Mr Douce,
Thank you so much for taking time out of your day to leave us a review. We appreciate your feedback, as it helps us identify where we can continue to improve and ensure we consistently deliver the highest standard of service to our clients 😊
Awesome customer service 👏
Awesome ladies I spoke to today. Very clear and professional. Thanks for the help and support.
Kind regards Mike.
15 July 2026
Reply from My Claim Group
Dear Mike,
We strive to provide excellent service and are delighted that we met your expectations. Your feedback is valuable to us and helps us continue to improve.
Thank you again for your support. We appreciate your business 😊
Time wasters and total scammers DO NOT…
Time wasters and total scammers DO NOT USE!
And when i asked further questions , they couldnt answer them and refuse to provide answers to simple questions via email.
Update: now they have asked for 'more information' which is information they already have, to prevent my review from remaining published. This 'business' should be able to provide an answer to simple questions
2 April 2026
Unprompted review
Reply from My Claim Group
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that your experience did not meet your expectations.
We take all feedback seriously and are committed to improving our service.
We would appreciate it if you could please reply to our request for some information so we can contact you directly and we can discuss your concerns in more detail and work towards a resolution.
Reply from My Claim Group
Dear Joanne,
Thank you for your positive review, We appreciate you highlighting the specific aspects you enjoyed. We'll be sure to keep up the good work and continue to deliver the high-quality service you've come to expect 😊
Reply from My Claim Group
Dear Robbie,
Thank you for your positive review, We appreciate you highlighting the specific aspects you enjoyed. We'll be sure to keep up the good work and continue to deliver the high-quality service you've come to expect 😊
Reply from My Claim Group
Dear Tina,
We strive to provide excellent service and are delighted that we met your expectations. Your feedback is valuable to us and helps us continue to improve.
Thank you again for your support. We appreciate your business 😊
5 stars or 4
Would have been 5stars but for the fact that other claim companies have similar names so MCG should do more to announce themselves clearly.
14 July 2026
Reply from My Claim Group
Dear David,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
Reply from My Claim Group
Dear Ashley,
Thank you for your positive review, We're so glad you had a great experience with us. Your feedback is valuable and helps us improve 😊
Found the website very helpful
Found the website very helpful, once you’ve entered the details you receive several links to choose a company to move forward. The slow process of completing has nothing to do with my claim group.
12 December 2025
Reply from My Claim Group
Dear Robert,
Thank you for taking the time to leave a review. We're happy to hear that you had a positive experience. We're always striving to provide the best possible service, and your feedback is valuable to us.
Simple to use and navigate
Simple to use and navigate, kept up to date and informed at each stage, clear advice
13 July 2026
Reply from My Claim Group
Dear Linda,
Thank you for your positive review, We appreciate you highlighting the specific aspects you enjoyed. We'll be sure to keep up the good work and continue to deliver the high-quality service you've come to expect 😊
Reply from My Claim Group
Hello,
Thank you for taking your time to leave a review.
We are sorry that you have not been happy with our service.
A member of our team has tried to call you today to discuss your concerns.
Please feel free to call us on 0800 756 3986 and we will be happy to assist you.
Reply from My Claim Group
Dear Norman,
Thank you so much for leaving us a review based on your experience so far. We really appreciate the positive comments 😊
Very slow and constantly requiring…
Very slow and constantly requiring photographic id repeatedly yet never any calls or updates from a human!
13 July 2026
Reply from My Claim Group
Dear John,
Thank you for speaking with us to resolve your concerns. We appreciate you taking the time to leave a review. We take all feedback seriously and are committed to improving our service.
I don't know what I have made a claim…
I don't know what I have made a claim for I'm confused
12 December 2025
Reply from My Claim Group
Dear Paula,
Thank you for taking your time to leave a review.
We are sorry that you have not been happy with our service.
A member of our team has tried to call you today to discuss your concerns.
Please feel free to call us on 0800 756 3986 and we will be happy to assist you.
Reply from My Claim Group
Dear Christine,
Thank you for taking your time to leave a review.
We are sorry that you have not been happy with our service.
A member of our team has tried to call you today to discuss your concerns.
Please feel free to call us on 0800 756 3986 and we will be happy to assist you.
Reply from My Claim Group
Dear Pamela,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
I had a very pleasant guy and he was…
I had a very pleasant guy and he was very patient with me and respectful.
10 July 2026
Reply from My Claim Group
Dear Mrs MacDougall,
We strive to provide excellent service and are delighted that we met your expectations. Your feedback is valuable to us and helps us continue to improve.
Thank you again for your support. We appreciate your business 😊
Issues explained in a informative and…
Issues explained in a informative and easy to understand way.
9 July 2026
Reply from My Claim Group
Dear Julie,
Thank you for taking the time to leave us a positive review, We're thrilled to hear that you had a great experience with our company 😊
Reply from My Claim Group
Dear Kelvin,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
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