Found the website very helpful, once you’ve entered the details you receive several links to choose a company to move forward. The slow process of completing has nothing to do with my claim group.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very professional, polite and patient. Made sure I was clear in all information when I questioned. I feel they genuinely look out for your welfare ,only small negative is that it does take time to... See more
Company replied
My Claim group are working very hard to redeem those overpriced charges from various banks and brokers. 5 Star for their efforts and for keeping clients up to date on matters unfolding
Company replied
Just had a call from Lucy at My Claim Group, regarding my previous complaint about using their commercial partners Consumer Rights Solicitors. Lucy explained everything and apologised for lack of re... See more
Company replied
Company details
- #130 of 156 best companies in Legal Services
Written by the company
My Claim Group Are A Claims Compensation Specialist. Who work tirelessly to achieve the right outcomes for our clients. Our bespoke technology allows us to identify potential claims immediately and providing you assurance that your case will be dealt with efficiently. Our vision is to be the UK’s first choice for compensation claims, keeping our processes clear and simple for our clients. Getting the right resolutions for all involved.
How can I check if I'm eligible to claim?
Written by the company
- 1. We’re making some updates to our advertising and sign-up processes.
- 2. As part of this, we’ve agreed with the FCA to temporarily pause new customer sign-ups while these updates take place.
- 3. This won’t affect our existing customers. Your claims are still moving forward, and our team is working hard behind the scenes everyday.
Contact info
Unit 8a, Ashbrook Business Park, M22 5LB, Manchester, United Kingdom
- 08007563986
- info@myclaimgroup.co.uk
- myclaimgroup.co.uk
Check to see if you are owed
4.4
Excellent
15k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always being informed and trying to…
Always being informed and trying to claim on my behalf
30 June 2026
Reply from My Claim Group
Dear Ms Watson,
Thank you for your positive review, We're so glad you had a great experience with us. Your feedback is valuable and helps us improve 😊
Reply from My Claim Group
Dear Jill,
Thank you for taking the time to leave us a positive review, We're thrilled to hear that you had a great experience with our company 😊
Reply from My Claim Group
Dear Mr Clegg,
Thank you for your positive review, We appreciate you highlighting the specific aspects you enjoyed. We'll be sure to keep up the good work and continue to deliver the high-quality service you've come to expect 😊
I think the communication has been Excellent.
I think the communication has been excellent. MCG has kept me informed with regular updates and reassurance throughout the process, which I really appreciate.
However, the claims process has taken much longer than I expected. As time goes on, I am starting to feel discouraged and uncertain when the claims will finally be settled. I would appreciate a clearer indication of when I can expect to receive the claim payments.
30 June 2026
Reply from My Claim Group
Hello,
Thank you for taking the time to leave a review. We appreciate your feedback. We will be in touch shortly to provide an update and further clarity regarding the expectations for your enquiry. Thank you for your patience while we look into this for you.😊
Reply from My Claim Group
Dear Maralyn,
Thank you so much for leaving us a review based on your experience so far. We really appreciate the positive comments 😊
Simple to understand
30 June 2026
Reply from My Claim Group
Dear Lynne,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
Reply from My Claim Group
Hello,
Thank you for your positive review, We're so glad you had a great experience with us. Your feedback is valuable and helps us improve 😊
Yes very good myclaim group very…good fantastic company
Yes very good myclaim group very helpful and keep you informed of every think that goes on.i realy recommend this company they are fantastic to deal with brilliant
30 June 2026
Reply from My Claim Group
Dear Mr Heath,
We strive to provide excellent service and are delighted that we met your expectations. Your feedback is valuable to us and helps us continue to improve.
Thank you again for your support. We appreciate your business 😊
Being kept up to date with our claim
Being kept up to date with our claim, and the good service we have received via email.
30 June 2026
Reply from My Claim Group
Dear Mr & Mrs P De Garis,
Thank you for taking the time to leave us a positive review, We're thrilled to hear that you had a great experience with our company 😊
Always keeping me updated
29 June 2026
Reply from My Claim Group
Dear Reggi,
Thank you so much for leaving us a review based on your experience so far. We really appreciate the positive comments 😊
Dedicated to getting my claim is very…
Dedicated to getting my claim is very appreciated
30 June 2026
Reply from My Claim Group
Dear Nicola,
Thank you for taking the time to leave a review. We're happy to hear that you had a positive experience. We're always striving to provide the best possible service, and your feedback is valuable to us.
Claim tefund
Have given this rating as they keep me informed about the claim and any further information on my claim
30 June 2026
Reply from My Claim Group
Dear Mrs Stanger,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
They're keeping me well informed on the…
They're keeping me well informed on the progress of my claim.
Very informative 😃
30 June 2026
Reply from My Claim Group
Dear Mr Kitchen,
Thank you for your positive review, We're so glad you had a great experience with us. Your feedback is valuable and helps us improve 😊
Reply from My Claim Group
Dear Mr Scott,
Thank you for taking the time to leave us a positive review, We're thrilled to hear that you had a great experience with our company 😊
They good help me to sign ok
30 June 2026
Reply from My Claim Group
Dear Linda,
Thank you so much for leaving us a review based on your experience so far. We really appreciate the positive comments 😊
Very good customer service and very…
Very good customer service and very helpful
Cannot remember the name of the person that I spoke to but she was very pleasant and helpful in sorting out my situation.
30 June 2026
Unprompted review
Reply from My Claim Group
Dear Winifred,
We strive to provide excellent service and are delighted that we met your expectations. Your feedback is valuable to us and helps us continue to improve.
Thank you again for your support. We appreciate your business 😊
Regular contact and updates and prompts…
Regular contact and updates and prompts
I am satisfied with their service so far
30 June 2026
Reply from My Claim Group
Dear Mohammad,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
MCG have made everything easy
MCG have made everything easy. I’m kept well informed of every step.
29 June 2026
Reply from My Claim Group
Dear Ange,
We strive to provide excellent service and are delighted that we met your expectations. Your feedback is valuable to us and helps us continue to improve.
Thank you again for your support. We appreciate your business 😊
Good customer care
I had a worry about an email I received, I was reassured and she explained everything very thoroughly, put my mind at rest.
29 June 2026
Unprompted review
Reply from My Claim Group
Dear Gillie,
Thank you for taking the time to leave us a positive review, We're thrilled to hear that you had a great experience with our company 😊
Reply from My Claim Group
Dear Mr Price,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.