MyCounselor.Online Reviews 

855
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 157 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the professional and incredibly caring staff for providing insightful guidance, practical tools, and a safe, welcoming space for personal and relational growth. Clients also deeply appreciate the convenient virtual session scheduling process, prompt meetings, and highly responsive customer support teams that make the entire journey smooth. However, some customers also noted that a few individual sessions felt lacking in deep emotional connection or suffered from uncoordinated plans. A few reviewers expressed frustration over certain aspects of meetings and raised concerns regarding counselor qualifications.

What people talk about most

Staff

People report positive experiences with staff, highlighting deep appreciation for their counselors' empathy,... See more

Service

Consumers find service to be positive, highlighting clear expectations and helpful guidance from counselors.... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the knowledgeable,... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting that the overall process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amy is thoughtful, supportive and humorous. She picks up even the smallest emotional shifts and is ready to dig in deep. Amy genuinely cares for the wellbeing of her clients and is never judgmental, j... See more

Rated 5 out of 5 stars

I was lucky and had a great fit right off the bat. I was mostly impressed with the scripturally-based wisdom/approach that I knew these folks were genuine. I truly feel like these conversations were a... See more

Rated 5 out of 5 stars

Amy was a blessing to us giving us sound guidance and resources we needed on our journey to heal real intimacy in our marriage. She provided the tools needed to recognize and change negative cycles we... See more

Rated 5 out of 5 stars

Miss Amy treated me with kindness and understanding. She’s honest and gives encouraging and realistic feedback. She prayed at the end of our session, which gave me a sense of peace that she’s looking... See more


Company details

  1. Mental Health Services
  2. Counsellor
  3. Family counsellor
  4. Marriage Counsellor

About MyCounselor.Online

Written by the company

Why MyCounselor.Online?

At MyCounselor.Online, our counselors receive unparalleled training and supervision, ensuring the highest standards of excellence in Christian counseling. Our comprehensive 2-year, 4,000-hour post-graduate residency equips each counselor with 2,000 hours of theology and neuroscience training, plus another 2,000 hours of supervised direct client care. This intensive program includes specialized rotations in trauma-informed care, emotion-focused couples counseling, and sex therapy, fostering a deep understanding and skill in addressing complex psychological and relational issues from a faith-based perspective.

Our proprietary model, Neuroscience Informed Christian Counseling® (NICC), boasts a remarkable 92% success rate, significantly surpassing the industry average.

We are committed to not only developing professional expertise but also nurturing personal growth, as all our counselors engage in individual and group therapy to foster their own emotional and spiritual well-being. This rigorous approach ensures that each counselor is not only highly competent in their craft but also continuously evolving and adapting to the highest professional standards.

Whether you are seeking support for anxiety, depression, marital conflicts, or need guidance through complex trauma, our counselors are here to offer you support grounded in faith and advanced psychological practice. Start your journey towards healing at MyCounselor.Online, where faith meets mental health expertise. Explore our counseling services and find the support you need today.

Proven to work: 93.6% Success Rate

Written by the company

Neuroscience Informed Christian Counseling® (NICC)
Neuroscience Informed Christian Counseling® (NICC) is a transformational model developed at MyCounselor.Online that unites the best of modern clinical science with the timeless truth of Scripture. If you’re familiar with approaches like AEDP, EFT, IFS, EMDR, or other attachment-based, emotion-focused, and experiential therapies, you’ll recognize much of the territory—but NICC is uniquely Christ-centered from the ground up. Our counselors integrate cutting-edge neuroscience, attachment theory, and trauma research with a biblical vision of the human soul. The goal isn’t just symptom relief—it’s healing wounds, filling developmental gaps, and transforming the coping strategies that once helped you survive but now hold you back. We call this maturing into your true self in Christ—a secure, connected, emotionally healthy person who reflects His love. It’s a model proven to work: 93.6% of clients who complete their course of care at MyCounselor.Online report a successful outcome. And it’s deeply faithful to God’s Word, holding together what He has joined—His design for the brain and His plan for the heart.

*Risk-Free Guarantee

We’ll refund every penny

Your peace of mind matters. If you’re not thrilled with your first session, we’ll cover the cost and match you with a new counselor. And if online counseling isn’t the right fit for you, we’ll refund every penny—no questions asked.

Contact info

Get Matched with the Perfect Counselor!

Meet with a Matching Specialist, it's free, with no obligation :)

4.8

Excellent

TrustScore 5 out of 5

855 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(855)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nathaniel Nevedal is truly a Blessing

Nathaniel Nevedal is truly a Blessing to my life. Nate has helped me through so many challenges that I did not think I could make it through. He is caring, calm, and wise. I value him as a counselor and as a brother in Christ.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

My counselor is committed to giving me…

My counselor is committed to giving me the best experience! Her knowledge and true desire to help is unlike anything I have experienced in a counseling setting!

She is guiding me through true work within my life and helping me pioneer new territory!

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Super appreciative

I really appreciate the way Summer listens to what I am saying and is able to ask deeper questions from that. She digs deep and doesn’t just let things pass by without facing them. It feels like she actually cares and I always feel heard and supported. Sumer has a warm and empathetic way about her that makes me feel safe while also being very deep and analytical that gives me confidence in her wisdom and expertise.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Sara is amazing

Sara is amazing! I really wasn’t sure about counseling as I have never done anything like it before. And I especially was unsure about it being through zoom and not in person. But after seeing her for the last year or so , I don’t think I would have had any better of an experience if I saw someone in person. Sara is great , so is personable and patient. I tried someone else at first and had a talk with Liz where she was able to match me better with Sara and it was such a good call. She’s bold, straight forward , funny, honest, relatable and helps me see the best in myself.

9 November 2025
Unprompted review
Rated 5 out of 5 stars

Knowledgeable, Professional, Personable, Caring

MyCounselor.Online was a wonderful resource for me. It was my first counseling experience ever, and it was very good. I was able to process though things at a good pace. My counselor was knowledgeable, professional, personable, caring, and kind. The session scheduling process was user-friendly, the meetings are prompt, and the whole process runs very smoothly for us as clients. I have already recommended it to my friends.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Summer is tender attuned and asks the…

Summer is tender attuned and asks the right questions. She can take some time before she gives advice but i just want her to give all her advice to me and all her questions. They lead things in the right direction.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience with my…

I had a wonderful experience with my counselor. She was incredibly attentive, genuinely listened, and made me feel heard and understood throughout our sessions. Her compassionate approach created a safe and supportive space to share openly. I truly appreciate her professionalism and care.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Counseling with Amy Bark

Miss Amy treated me with kindness and understanding. She’s honest and gives encouraging and realistic feedback. She prayed at the end of our session, which gave me a sense of peace that she’s looking to God for guidance on how to help me. She’s a very caring and considerate soul who will highlight your strengths and emphasize hope no matter where you are in life.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing counseling, Truly saved our marriage

We were going through a rough patch in our lives and they matched us up with Peter. He took the time to help us find the root of our situation, face it honestly and worked together to get past it. Peter is kind, patient and amazingly insightful. He sees past the noise, is able to diffuse in the moment and is just overall a good person. We felt his honest assessment and guidance was spot on. While we put in the time and showed up, he was exactly what we needed and I can't say enough about the counseling we received.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Helpful, encouraging, and convenient

My counselor has been a great help to me. She is a great listener and is good at making me feel heard and understood, as well as offering practical solutions. I love the convenience of being able to meet with her online. It takes away the stress of planning childcare and being away from home. I feel God has lead us to her, and I'm so thankful for the help.

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Comforting Resource for Sharing the Challenges and Victories

Danielle is a real comfort and very easy to talk to in navigating circumstances that aren’t always easy. I really appreciate her understanding, compassion, and guidance for things that can be extra hard if I didn’t have the competent and faithful sounding board that she is in the process. She is an excellent resource for the way forward and I love sharing in the challenges and victories with her. Highly recommend!

18 October 2025
Unprompted review

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