mycr7 Reviews 

302
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their outstanding quality, premium feel, and perfect fit, often describing them as some of the best they have owned. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the timely arrival of their orders and good communication regarding delivery status. Reviewers also commend the excellent service, easy ordering process, and the pleasant surprise of receiving gifts with their purchases. However, some customers experienced issues with their orders, including incorrect sizing, with items being much smaller than expected. There were also concerns about packaging not meeting expectations for a premium brand and a few instances of delayed or undelivered shipments, with some packages arriving damaged.

What people talk about most

Product

People report positive experiences with the product, often highlighting its exceptional quality, premium... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the top-tier material,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising fast delivery times and good... See more

Order

Consumers find the ordering process to be ambiguous, with many expressing satisfaction and a willingness to... See more

Service

Customers consistently note positive experiences with service, with many describing it as "very good" and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ronaldo products fully aligned with Ronaldo as an elite athlete and brand, simply OUTSTANDING. Ronaldo, if you happen to see that, you have to know, your mindset and endurance drives me doing extraord... See more

Company replied

Rated 5 out of 5 stars

Responsive client service. Contacted them about a discount code they had offered me with last purchase, they replied quickly and it was immediately sorted. Fast delivery. And off course good quality p... See more

Company replied

Rated 5 out of 5 stars

I recently tried Cristiano Ronaldo’s underwear, and they’re absolutely top-tier. The quality is exceptional — the fabric feels premium, the fit is perfect, and they stay comfortable all day. These are... See more

Company replied

Rated 5 out of 5 stars

For my grandson I ordered a pyama in a wrong size. I noticed it in the e-mail confirmation and send them an e-mail if it would be possible to have the correct size. They adjusted it right away. I als... See more

Company replied


Company details

  1. Clothing Shop

Written by the company

Your official CR7 reseller! Unleash your inner champion with mycr7. Offering fashionable and sporty high-end underwear, socks and homewear for men and boys from CR7 Cristiano Ronaldo Underwear & Socks. Your official CR7 one-stop-shop - as an official reseller of CR7 products, we are very proud to offer our clients an almost unmatched variety of iconic underwear, pyjamas, homewear, bathrobes, and socks. At mycr7.ch & mycr7.eu, caring is one of our a fundamental core values. Embark on a journey through the CR7 universe, discovering premium products, rock-solid customer support, and a shopping adventure that satifies from start to finish. Get in touch with us via Chat, WhatsApp or email for lightning-fast assistance that adds an extra touch of assurance.

New client promotion

Get a discount on your first order

Visit our shop, sign up to our newsletter and get a discount on your first order.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

302 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(302)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I don’t receive the product

I don’t receive the product

26 April 2024
mycr7 logo

Reply from mycr7

Thank you for bringing this to our attention. We received your email from yesterday and are actively looking into the matter. Our customer support team will be reaching out to you shortly to address this matter personally. Best, your mycr7.eu-team

Rated 5 out of 5 stars

Trust

It was a great experience. I had ordered a wrong size. And you send me a msj to send me the wright size. Thank you

22 April 2024
mycr7 logo

Reply from mycr7

We are glad we could assist you, and thank you for your valuable feedback.
Best, your mycr7.eu-team

Rated 5 out of 5 stars

Great product great service

I was very pleased with the product I ordered (Quality and function ). Further the prompt and uncomplicated service, timely delivery were part of my good experience

18 April 2024
mycr7 logo

Reply from mycr7

We are very happy to hear you're happy🎉😊, and thank you very much for sharing your experience with us and others.
Best, your mycr7.eu-team

Rated 5 out of 5 stars

The shipping were so short and the…

The shipping were so short and the materials are very comfortable

1 April 2024
mycr7 logo

Reply from mycr7

Thank you for your positive review and sharing your experience at mycr7.eu. We're glad to have met your expectations with our quick shipping and comfortable materials😊.
Best, your mycr7.eu-team

Rated 5 out of 5 stars

Very good quality

Very good quality. Comfortable and soft. Fast delivery. Very happy with the buy

25 March 2024
mycr7 logo

Reply from mycr7

Thanks for sharing your experience😊! We're thrilled you're happy with your purchase.
Best, your mycr7.eu-team

Rated 5 out of 5 stars

Friendly customer service

Had a problem with my package.this has been lost during shipping.
Problem fast and kindly solved.
Very good customer service.
Thankyou

15 April 2024
Unprompted review
mycr7 logo

Reply from mycr7

Hi there! We're here for you every step of the way🤝. Thank you for your kind words.
Best, your mycr7.eu-team

Rated 5 out of 5 stars

So fast shipping to Europe

So fast shipping to Europe, like 3-4 days. Quality is pretty nice.

22 February 2024
mycr7 logo

Reply from mycr7

Hi Mary😊 We're very happy to hear about your positive experience with us and our products! Thank you for your review!
Best, your mycr7.eu-team

Rated 4 out of 5 stars

The quality is great but the delivery…

The quality is great but the delivery time was a bit long.

29 January 2024
mycr7 logo

Reply from mycr7

Dear Bank - firstly, a big thank you for taking the time to leave us such a positive 4/5 star review! Your feedback is invaluable to us and greatly appreciated. Regarding your mention of delivery times - as a multinational operating company, we understand the importance of punctuality in our services. For each country we serve, we meticulously display estimated delivery time frames for your convenience. We're pleased to note after reviewing your case, that we delivered within our displayed timeframe. Best, your mycr7.eu-team

Rated 5 out of 5 stars

The pants fit great

The pants fit great, the material is stretch and I like it very very much... it is an confortable felling

29 January 2024
mycr7 logo

Reply from mycr7

Thanks for your review - we appreciate your feedback!

Rated 5 out of 5 stars

Great service

Great service! They forgot a package, message was sent immediately with an apology. New package was sent with a small gift as an apology. Again, personal an great service. Thanks

23 November 2023
mycr7 logo

Reply from mycr7

Dear Therese - thank you for your feedback! We strive for excellence, and though rare, mistakes can occur. Ensuring a great customer experience is our utmost priority and we appreciate your feedback. All the best, your mycr7.eu-team

Rated 1 out of 5 stars

My order has not arrived

21 November 2023
mycr7 logo

Reply from mycr7

Dear Frank,

Our sincere apologies for the delay in your parcel's delivery. It's important to note that we collaborate with professional external multinational delivery companies. Delays, especially during the high-demand Black Friday sales week, can occur. Rest assured, we've promptly taken steps to address this issue and are dedicated to resolving it for your satisfaction as we separately informed you yesterday.

Best regards,
Your mycr7.eu-team

Rated 5 out of 5 stars

First time order with this company

First time order with this company. Very smooth proces from ordering to delivery. Great service. Very happy with my purchase. Thank you!

2 November 2023
mycr7 logo

Reply from mycr7

Happy to hear! Thanks for reviewing our service, Filip!😊

Rated 5 out of 5 stars

Thank you!

Everything, from choosing what to buy, to communication, when I forgot to mention my phone number. Oh, and the quality is amazing. My husband will be very happy with the part of his Christmas present because Ronaldo is his favourite player.

1 November 2023
mycr7 logo

Reply from mycr7

Thank you Brigita for taking the time to review our service🙏

Rated 1 out of 5 stars

I received a different pair of socks to…

I received a different pair of socks to the one i ordered

27 October 2023
mycr7 logo

Reply from mycr7

Dear Brenda - thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience. As our records currently do not show prior contact from you regarding this issue, we kindly request you to connect with our customer support team at info@mycr7.eu. Please provide details, including your order number, pictures, and a short description of the issue. We assure you that we will promptly investigate and respond with a resolution. Thanks & best regards - your mycr7.eu team

Rated 5 out of 5 stars

Quick delivery

20 October 2023
mycr7 logo

Reply from mycr7

Thank you Davide for taking the time to share your experience with us!
Enjoy the weekend - your mycr7.eu-team

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