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MyCustomCar -The Seat Cover Experts Reviews 6,294

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 658 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its excellent quality and perfect fit, often describing the seat covers as fitting like a glove. Many people are also very satisfied with the efficient delivery service and the overall positive experience with their orders. However, some customers also noted issues with the fit, particularly with certain car models or specific parts of the seat covers, such as the backrest or center console. A few other people also felt that the installation could be challenging, especially for rear seats, and some experienced minor issues like broken straps or faulty stitching.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the quality, fit, and appearance of... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of seat covers,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, with... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the amazing and... See more

Order

Reviewers consistently express satisfaction with the ordering process. Customers found it easy to order, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My husband fitted the custom car seat covers on for me... he had a frustrating time getting them fitted (working around metal bars under the back seats caused him some grief) but they look absolutely... See more

Company replied

Rated 5 out of 5 stars

The seat covers were a good fit, neoprene material also looks great. Would be amazing if there was fitting instructions in the packaging to make life a little easier when fitting the seat covers e... See more

Company replied

Rated 5 out of 5 stars

The convenient text service is great in making sure you're purchasing the right covers. The covers themselves are durable and comfortable especially in hot weather (we've just had a spate of 40+) and... See more

Company replied

Rated 5 out of 5 stars

Ordered a set of custom fit seat covers for my 2016 Subaru XV. Had an issue with the rear armrest cover and contacted them with photos. They sent out a replacement without hesitation. Good quality, ti... See more

Company replied


Company details

  1. Car accessories shop

Written by the company

MyCustomCar.com.au is Australia’s leading website dedicated to custom fit car seat covers. Our custom fit seat covers are made in Australia for most passenger vehicles sold in this country since 1970 – that is over 4,000 different seats. Our skilled craftsmen will custom make the covers to your vehicles seat specifications giving you the very best fit and allowing you to use all the options including split rears, armrests and boot access. MyCustomCar.com.au has been developed by Sperling Enterprises to give customers the best customer experience in ordering custom fit car seat covers. Fabric and vehicle selection has been made easy and as your custom made covers will be made in our facility in Sydney they will be delivered to your door within 3 working days*. With over 40 years of expertise you have the comfort of knowing you are dealing with the industry experts and we can help you though the entire process from selection through to fitment. Sperling Enterprises is a 100% Australian owned family company and has been trading since 1971. Over this time we have learnt pretty much everything that there is to know about car seat covers and have a level of expertise that is unparalleled in the industry. We are constantly in contact with the car manufacturers and constantly updating our pattern library that goes all the way back to 1971 and includes over 4,000 seats.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great quality

Great quality, fast delivery and ease of installation these seat covers fit like a glove thank you.

26 March 2026
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Reply from MyCustomCar -The Seat Cover Experts

HI, thank you so much for leaving us a 5 star review and great feedback on our seat covers. We are thrilled to hear that you found the installation process really easy. We hope to see you again.

Rated 5 out of 5 stars

As soon as I drove in

As soon as I drove in, the two men assigned to fit my car seat covers completed the task in no time whatsoever.

25 March 2026
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Reply from MyCustomCar -The Seat Cover Experts

We love hearing this—thanks so much! I’ll pass your kind words on to the team. Enjoy your new seat covers!

Rated 5 out of 5 stars

Good quality

Good quality, easy to put on

11 March 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Therese, thank you so much for sharing your feedback. We are happy they were easy to install.

Rated 5 out of 5 stars

The seat covers were a good fit.

The seat covers were a good fit,
neoprene material also looks great.

Would be amazing if there was fitting instructions in the packaging to make life a little easier when fitting the seat covers especially the front seats

25 March 2026
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Reply from MyCustomCar -The Seat Cover Experts

Thanks so much for your feedback! We’re really glad to hear the seat covers fit well and that you like the neoprene material. We appreciate the suggestion about adding fitting instructions—great point, especially for the front seats. We’ll definitely look into improving this for future customers!

Rated 5 out of 5 stars

Quality product

Quality product. Great customer service. There was a small issue with my order, the team responded quickly and sent out a replacement.

25 March 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Steph, We are thrilled to hear about your experience with us went well and you received a replacement. Thank you for taking the time and sharing this with us.

Rated 4 out of 5 stars

Fast turnaround

Fast turnaround from placing the custom seat covers order online then delivery to Tasmania (we are used to shipment delays). The covers fit easily and look amazing - a huge improvement on the plain originals.
Only reason I didn’t rate 5 stars was the annoying number of email requests since, to post a review, despite doing so weeks ago. This is a duplicate of my original review.

24 March 2026
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Reply from MyCustomCar -The Seat Cover Experts

Thanks so much for your feedback—we’re really glad to hear the custom seat covers arrived quickly (especially to Tasmania!) and that you’re happy with the fit and look. It’s great to know they’ve made such a big improvement.

We also appreciate you pointing out the follow-up emails. That’s not the experience we want, and we’re sorry for the frustration—especially since you’d already taken the time to leave a review. We’re looking into this to make sure our system doesn’t send unnecessary reminders in future.

Thanks again for your support, and for sticking with us despite the hiccup.

Rated 5 out of 5 stars

They are awesome

They are awesome.
Just what we wanted and fit well 👍🏼

24 March 2026
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Reply from MyCustomCar -The Seat Cover Experts

HI Karen, Great to hear that we have met your expectations and you are happy with your car seat covers.

Rated 5 out of 5 stars

Easy to order and they are a perfect…

Easy to order and they are a perfect fit. They feel like a high quality product.

23 March 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Patrick, thank you so much for your feedback. We are glad you had a good experience with us. Hope you visit us again soon.

Rated 3 out of 5 stars

These are an average fit for 300 series…

These are an average fit for 300 series LC. For the life of me I don’t know why they don’t come with two tie down straps for the back rest of the rear seats. I am forever tucking one side of the flap that goes between the back rest and the seat back under the back rest. Apart from that they are just ok.

23 March 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Mike,
Thanks for your feedback. We’re glad to hear the fit is generally working for your 300 Series LC, but we understand your frustration regarding the rear seat backrest straps. Your suggestion about including two tie-down straps is really valuable, and we’ll pass it on to our product team for consideration. We appreciate you taking the time to share your experience. One of team members will be reaching out to you soon.

Rated 5 out of 5 stars

Good quality

Good quality. Fits well. Quick delivery.

23 March 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Raq, Thank you for taking the time to leave us feedback. We really are happy that you are happy with your car seat covers.

Rated 5 out of 5 stars

Great fit easy to install

Great fit easy to install. Looks fantastic

23 March 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Maria,

Thanks so much for your feedback! We're glad to hear the fit was perfect and installation was easy. Enjoy your new setup!

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

The guy's at My Custom Car covers were…

The guy's at My Custom Car covers were very responsive and helpful. They answered all of my questions promptly and the wait time to receive my covers was minimal. Thankyou my husband loves them!

17 March 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Peta,

Thank you so much for your kind words and for taking the time to share your experience with us!

We're really glad to hear that our team at My Custom Car Covers was able to assist you promptly and make the process smooth from start to finish. It’s even better to know that your husband loves the covers—that’s exactly what we aim for.

If you ever need anything else or have more questions in the future, please don’t hesitate to reach out. We truly appreciate your support!

Warm regards,
Juvy

Rated 4 out of 5 stars

Very good customer service and quick…

Very good customer service and quick response to my request for replace and defective seat cover. Overall, very 👍

15 March 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Duc,
Thank you so much for your kind feedback! We're really glad to hear you were happy with the customer service and that we could quickly resolve the issue with your seat cover. If you need anything else in the future, feel free to reach out—we’re always here to help 😊

Rated 5 out of 5 stars

Quick manufacture and postage

Quick manufacture and postage. Covers fit well and weren't too hard to install. Would recommend

18 March 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Douglas,

Thank you for taking the time to share your feedback with us!

We’re really glad to hear that you were happy with the quick manufacturing and postage, and that the covers fit well and were easy to install. That’s exactly the experience we aim to provide.

We truly appreciate your recommendation—it means a lot to us. If there’s ever anything else we can assist you with, please don’t hesitate to reach out.

Thanks again for your support!

Best regards,
The MyCustomCar Team

Rated 5 out of 5 stars

Perfect

Great seat covers, that actually fit like a glove. Absolutely perfect. Could not fault, as they were well priced considering how well they fitted and look Highly recommend

17 March 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Phillip, Thank you for your feedback. We are so happy to hear you are happy with your car seat covers.

Rated 4 out of 5 stars

It's good quality and well made and…

It's good quality and well made and easy to install covers. The only issue is I was expecting a more of a snug and form-fitting look their a bit loose especially in the backrest. But overall happy with the product.

16 March 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Ali, Thanks for your feedback. They are meant to fit onto your car nice and snug. If you can send through images, we can work out on how we can assist you further.

Rated 5 out of 5 stars

Very good service

I returned part of my order and was very impressed with the level of communication. A refund was issued very quickly.

16 March 2026
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Reply from MyCustomCar -The Seat Cover Experts

HI Kath, Thank you so much for taking the time to give us a 5 star review. Our customer's satisfaction is what we strive for, much appreciated. Hope you visit us again soon.

Rated 4 out of 5 stars

Seat covers are a good quality

Seat covers are a good quality. The only issue I would say is the rear bench seat covers are difficult to fit without some handyman type thought and experience.

17 March 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Wayne, Thanks for the feedback! Really glad you’re happy with the quality. We appreciate the note about the rear bench seat covers too—they can be a bit tricky. We’ll take that on board and look at improving the fitting process and instructions.

Rated 5 out of 5 stars

Great product fast delivery and great…

Great product fast delivery and great service

17 March 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Ryan,
Thank you so much for your 5 star review! We are thrilled to hear you received your car seat covers fast and you are happy with our service.

Rated 5 out of 5 stars

Perfect Seat Covers

Received my covers promptly, they fitted perfectly and are very comfortable, and of very high quality

15 March 2026
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Reply from MyCustomCar -The Seat Cover Experts

HI Deb, thank you so much for taking the time to leave us a 5 star review. We are so happy you love the quality and that they are comfortable. We hope you visit us again.

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