Mydays Reviews 726

TrustScore 1.5 out of 5

1.7

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1.7

Bad

TrustScore 1.5 out of 5

726 reviews

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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I have applied gutscheincode and it's…

I have applied gutscheincode and it's not discounted properly and support doesn't replay...

1 June 2025
Unprompted review
Mydays logo

Reply from Mydays

Hello from Munich, thank you for your feedback. We are currently receiving many enquiries, which is why the processing time has been delayed a little. We ask for your understanding! Best regards, Your Mydays team

Rated 5 out of 5 stars

5 stars

Not only from mydays, I got an immediate reply from the event host, who invited us to participate in the "knighting ceremony" and receive personalized certificates. Great event & organization including roadmap for free parking 👍

21 June 2024
Unprompted review
Rated 1 out of 5 stars

Do not recommend buying this voucher

Do not recommend buying this voucher. You struggle to book a place at the hotels, as the website calender is not sync to the hotels, so it shows incorrect availabilities. You have to choose a hotel, make a request (only one at a time), then wait for the hotel to respond (which can take several days), before you can make a new request at a new hotel. It cannot be used if you have fixed vacation days planned unless you are 100% flexible about the location, or the other way around you are 100% flexible in our vacation days if you want to go to a specific location. Overall very time consuming. Additionally the person that bought the voucher thinks they made you a good deal as the nights are already paid for, but since you have to pay for breakfast and dinner, for 4 nights for 2 people you have to easily calculate for additional 600 Euros+ just to read from others that the dinner consisted out of a low quality pizza and a dull Panna Cotta. Drinks have to be paid extra again. Very unfortunate!

8 August 2023
Unprompted review
Mydays logo

Reply from Mydays

Hello from Munich, thank you for your message. We are very sorry that you could not book a date as requested. However, we ask for your understanding that the organizer alone is responsible for assigning dates and that there is no entitlement to participate for a date. Depending on the available contingent, dates are planned and carried out. Accordingly, especially for such short vacation experiences, a lead time must be expected. Depending on the experience, half board must be booked. We hope for your understanding! Thank you and kind regards, your mydays team

Rated 1 out of 5 stars

Horrible Company

During the last year my friends and I gifted MyDays vouchers to each other for our birthdays. For each one of these vouchers we had massive problems organizing the actual events and finding dates of availability. Having 1 possible date of availability per month is not acceptable (especially if that date is between Monday - Thursday).

To give you an example of the headaches I had to go through to get a Cocktail course organized for 5 people: I wrote emails back and forth with MyDays customer service multiple times before the customer service representative gave up and just sent me the local organizers contact details, telling me to organize the reservation myself directly with them. Literally one phone call later to the local organizer I had a reservation. To this day I still don't understand why this was not solvable on MyDay's side.

To sum it all up, in my eyes MyDays does not provide any added value. In the future we will only visit the MyDays webpage for gift inspirations and then book directly with the local organizers. This will surely save us money and countless headaches.

4 October 2018
Unprompted review
Mydays logo

Reply from Mydays


Dear customer, thank you for your rating. We would like to comment your feedback regarding the dates.
mydays is merely a mediator of the experience offers and equally dependent on the respective offer or capacity provision of the respective organizer.
Please understand that you have purchased a voucher that is not tied to a specific date.
The voucher enables a redemption on the dates provided by the respective organizer. Of course you also have the possibility of our customer service before purchase to contact regarding the availability of an experience.
Nevertheless, we are of course anxious to guarantee our customers the voucher redemption, so that we are in regular contact with the service providers. You can be assured that we will contact the respective organizers if there are any shortages of time and respond accordingly.
Regarding the contact with our customer service, we regret the inconvenience. Of course, this service does not meet our standards of quality and customer satisfaction. We can only excuse this at this point. We will use the described circumstances as an opportunity to examine and optimize the internal processes accordingly so that we can respond appropriately in the future. For further comments and questions we are at your disposal. Best regards, your mydays team

Rated 1 out of 5 stars

Difficult

I was given two vouchers. They are supposed to be valid until 2021, based on the printed date on the voucher. When I tried to redeem them and check for available dates, I found that none of the 3 available dates this year will work for me, and that the vouchers actually expire in April of 2019, less than 9 months from now. When I called the support number, I was told that the expiration date on the website takes priority.
If you want to give someone a major headache, go ahead and gift them a Mydays voucher. If you don't, find something else. These people don't have their act together.

16 July 2018
Unprompted review
Mydays logo

Reply from Mydays

Dear customer, thank you for your feedback. We are sorry if there were any challenges when making an appointment with your organizer. mydays is only a mediator of the experience offers and equally dependent on the respective offer or capacity provision of the respective organizer. We ask for your understanding that you have purchased a voucher, which is not bound to a specific date. You can redeem the dates provided by the respective organizer. Of course you also have the option to contact our customer service regarding the availability of an experience. Nevertheless, we are of course anxious to guarantee our customers the voucher redemption, so that we are in regular contact with the service providers. You can be assured that we will contact the respective organizers if there are any shortages in terms of time and respond accordingly. The validity is noted on the voucher and binding. You have to redeem the voucher until this date and can make an appointment afterwards. Of course, we also gladly assist you in making an appointment. We do not yet have any voucher data from you to help you. Please let us know in a personal message via our contact form www.mydays.de/kontakt or by phone. Best regards, your mydays team

Rated 2 out of 5 stars

MyDays booking conditions lie

I got a certificate from MyDays.at as a birthday present and decided to book one of the hotels listed in the brochure.

Accordingly to the booking conditions written in the brochure I could book chosen hotel at any day, except period from mid July until mid September, for one night. I tried to make a reservation on MyDays.at but after 15 minutes got a rejection from the hotel. Just not to waste time I called the hotel directly to check room availability since on booking.com there were plenty of free rooms during selected dates.
Here is what manager of that hotel told me: they have a special quote for MyDays bookings and for certain period of time they can't book any room on the weekend! For example, that's the case in July. As you can imagine, this minor detail wasn't mentioned by MyDays.at at all!
Then the manager offered me to come by during the week in July, which was totally inacceptable! Fortunately, after a short negotiations he agreed to book a room for me and my GF during the weekend BUT... 2 months later desired date! Not the best outcome but still better than week days.

I totally can understand that hotels and MyDays could have some special arrangements. But why wouldn't MyDays write it in the booking conditions?! If they would, maybe my family would contact hotels directly and get a coupon from them and I wouldn't have this awful experience!

Short summary: if you want to make a gift to somebody, do them a favor and don't buy MyDays vouchers.

10 June 2017
Unprompted review
Mydays logo

Reply from Mydays

Dear customer,

thank you for your feedback. We are very sorry about the circumstances during the reservation in the hotel. Please be sure that this inconvenience doesn't meet our high demand of quality and service.
Due to the reason we are an intermediate travel service, we don't have any insight of the booking system of the hotel but if there are particular cut off times where the hotel ist not able to accept a booking in generel this information has to be shown up on the website. To check the availability and your voucher, please send us your voucher ID reference number and a short summary of your request using the following link to send mydays.at/kontakt

Thanks in advance and best regards
mydays customer care

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