I had a great experience with my debt plan recently. I was going through some financial hardship to the point of the bailiffs taking action against me. Causing overwhelming anxiety and stress. But I r... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Spoke with Cameron regarding my debts. He was great at reassuring me, after I mentioned how overwhelming it has been, and helping with finding the best option suitable for me - a lot of informatio... See more
I spoke to Liam McMahon and from the start of the call he made me feel relaxed and assured me he would get some protection in place for any assets i had as the bailiffs were at my door. He didn't rus... See more
Company replied
Even though I had created all of my problems , Debt Plan were still compassionate, supportive and I found that no matter how bad things are , it’s good to talk !! I’ve haven’t smiled for a long time b... See more
Company replied
Company details
Written by the company
My Debt Plan is one of the UK’s leading providers of Individual Voluntary Arrangements (IVAs) and debt solutions, committed to helping people regain control of their finances and reduce the stress of unmanageable debt. We understand that debt can feel overwhelming. Our friendly and knowledgeable advisors take the time to listen, explain every step of the process, and create solutions that are realistic and manageable. We pride ourselves on our transparent approach, treating every client with respect, care, and professionalism. More than just a debt solutions company, we aim to empower people to take control of their finances, achieve peace of mind, and move towards a debt-free future.
Contact info
2nd Floor Blenheim Court, SK8 2JY, Cheadle, United Kingdom
- 0161 660 0411
- mydebt-plan.co.uk
4.7
Excellent
504 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 1 week
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I was so worried about talking to…
I was so worried about talking to someone about my debts but everyone involved put my mind at rest. Eric,Neil and Porshe(i hope ive spelt her name right apologies if it isnt) were very friendly helpful and informative.
Thank you to the team
Rich
10 September 2026
Unprompted review
Reply from My Debt Plan
Hi Rich,
We’re glad to hear that Eric, Neil and Porshe were able to put your mind at ease and make what can be a difficult conversation feel more comfortable.
We’ll be sure to pass your feedback on to the team.
Thank you for taking the time to share your experience and for putting your trust in My Debt Plan.
Very good and helpful polite staff
Very good and helpful polite staff. Always very quick reply .and this is best option and action i took to sort out my debt. I will always make sure to recommend this company to all friends and colleagues...well to all professionals staff the way they handle those difficulties case on debt.
Many thanks for all staff
9 September 2026
Unprompted review
Reply from My Debt Plan
Hi Mohammed,
We’re pleased to hear that you’ve found our team helpful, polite and responsive throughout your journey.
It’s great to know you feel confident in the steps you’ve taken to address your debts.
Thank you for your recommendation and for taking the time to share such thoughtful feedback with us.
Very help full and informative
Very help full and informative. Highly recommend. The staff is amazing and is going through the options
9 September 2026
Unprompted review
Reply from My Debt Plan
Hi Carmen,
We’re glad to hear you found our team helpful and informative, and that they took the time to talk you through your options. Thank you for your recommendation and for taking the time to share your experience with My Debt Plan!
Amazing staff
Amazing staff. In every department I was treated with so much respect and care. Thanks to everyone
26 August 2026
Unprompted review
Staff so helpful and easy to help with…
Staff so helpful and easy to help with exactly what I needed can’t thank them enough what started off as a bad day ended very good.
11 August 2026
Unprompted review
Reply from My Debt Plan
Hi Lauren,
Thank you for your lovely review.
We're so pleased to hear our team were able to provide the help and support you needed and turn a difficult day into a better one.
We really appreciate your feedback.
Thanks,
My Debt Plan Team
Great service,explained everything in…
Great service,explained everything in terms I could understand
10 August 2026
Unprompted review
I have no complaints at all everything…
I have no complaints at all everything will explain to me very clearly and when I didn't understand they repeated it the transition was made easy with the explanation every time
10 August 2026
Unprompted review
Reply from My Debt Plan
Hi Mervyn,
Thank you for your lovely review.
We're pleased to hear that everything was explained clearly and that our team took the time to make sure you understood each step.
We really appreciate your feedback.
Thanks,
My Debt Plan Team
The experience I had with my debt plan…
The experience I had with my debt plan was amazing the staff I’ve spoken too to getting everything set up was so easy to do they was so very helpful and explained everything to me with what options I had and made sure I made the right decision that was suited for me. I’m so very grateful for the whole team and I would recommend anyone that has any financial issues to speak to them they are there to help you and they do not judge you in anyway
Thank you so much my debt plan for all your help and for giving me a better life and being stress free from all my debts I have. This is why I have given you 5 stars as it’s well deserved thank you again.
10 August 2026
Unprompted review
Reply from My Debt Plan
Hi Paul,
Thank you so much for your fantastic review!
We're delighted to hear that our team made the process simple, clear and supportive, and that you felt comfortable discussing your options without judgement.
It's wonderful to hear that you've been able to take a step towards a more positive and stress-free future.
We'll be sure to share your kind words with the whole team.
Thank you for your trust and recommendation.
Thanks,
My Debt Plan Team
remi and the rest of the team were so…
remi and the rest of the team were so patient and help full and kept me informed all the way
7 August 2026
Unprompted review
Reply from My Debt Plan
Hi John,
Thank you for your feedback.
We're pleased to hear that Remi and the team were patient, helpful and kept you informed throughout, we'll be sure to pass on your kind words.
Thanks,
My Debt Plan Team
Good company helpful freindly staff…
Good company helpful freindly staff they have took a massive weight of my shoulders
10 August 2026
Unprompted review
Reply from My Debt Plan
Hi Jason,
Thank you for your review.
We're so pleased to hear that our friendly and helpful team were able to take a weight off your shoulders. We really appreciate your feedback and are here to support you every step of the way.
Thanks,
My Debt Plan Team
really great experience all colleagues…
really great experience all colleagues that I spoke to over the last two days have been really helpful and very informative, would highly recommend
7 August 2026
Unprompted review
Reply from My Debt Plan
Hi Rebecca,
Thank you for your kind review.
We're pleased to hear that everyone you spoke with was helpful and informative. We really appreciate your recommendation.
Thanks,
My Debt Plan Team
Very friedly staff have been helpful…
Very friedly staff have been helpful and easy to understand throughout the process. Good start for now. Great hope the follow up will be handled as professionally as it has been until now.
7 August 2026
Unprompted review
Reply from My Debt Plan
Hi Alain,
Thank you for your great review.
We're pleased to hear you found our team friendly, helpful and easy to understand throughout the process.
We really appreciate your feedback and look forward to continuing to support you every step of the way.
Thanks,
My Debt Plan Team
Everyone i have spoken to has been so…
Everyone i have spoken to has been so helpful and friendly
7 August 2026
Unprompted review
All the advisers have been loverly and…
All the advisers have been loverly and extremely helpful throughout all stages of this process
6 August 2026
Unprompted review
Recommend
I was recommended by a friend and Abbie helped me by recommending different solutions and helped me understand what the process would be
6 August 2026
Unprompted review
Reply from My Debt Plan
Hi Lilly,
Thank you for sharing your feedback.
We're pleased to hear that Abbie took the time to explain the different options and make the process easy to understand.
We'll be sure to pass on your kind words and we really appreciate your recommendation.
Thanks,
My Debt Plan Team
This has been brilliant very friendly…
This has been brilliant very friendly and understanding people they don’t judge you they just help you get the help you need
5 August 2026
Unprompted review
Awesome people
I spoke with a guy called jake to begin with he was so nice and understanding. Made me feel at ease and not judged me he passed me onto a guy called Nathan, again he was very understanding , none judgemental and showed empathy as did Jake. They made the calls easy by asking me to send all letters via WA. Nathan kept in touch and was only a msg away. Im still going through my Iva waiting for acceptance. I have my everything crossed as i feel this could be finally a new chapter to mine and my kids lifes. Thank you
31 July 2026
Unprompted review
Reply from My Debt Plan
Hi Kimberley,
Thank you for sharing your experience.
We're so pleased to hear that Jake and Nathan made you feel comfortable, supported and never judged throughout the process.
It's great to know they were able to make things easier and keep you informed along the way.
We really appreciate your trust in My Debt Plan.
Thanks,
My Debt Plan Team
I was pleased with the timely manner in…
I was pleased with the timely manner in which explanations and options were clarified. Portia was excellent and her communication skills are very effective
4 August 2026
Unprompted review
Reply from My Debt Plan
Hi Kath,
Thank you for taking the time to leave your feedback.
We're pleased to hear that Portia provided clear and timely explanations and that you found her communication so effective.
We'll be sure to pass your kind words on to her.
Thanks,
My Debt Plan Team
They are so helpful would highly…
They are so helpful would highly recommend them they sorted everything out for me so polite and helpful
4 August 2026
Unprompted review
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