I had a great experience with my debt plan recently. I was going through some financial hardship to the point of the bailiffs taking action against me. Causing overwhelming anxiety and stress. But I r... See more
Company replied
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Review summary
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Reviews shaping this summary
Spoke with Cameron regarding my debts. He was great at reassuring me, after I mentioned how overwhelming it has been, and helping with finding the best option suitable for me - a lot of informatio... See more
I spoke to Liam McMahon and from the start of the call he made me feel relaxed and assured me he would get some protection in place for any assets i had as the bailiffs were at my door. He didn't rus... See more
Company replied
Even though I had created all of my problems , Debt Plan were still compassionate, supportive and I found that no matter how bad things are , it’s good to talk !! I’ve haven’t smiled for a long time b... See more
Company replied
Company details
Written by the company
My Debt Plan is one of the UK’s leading providers of Individual Voluntary Arrangements (IVAs) and debt solutions, committed to helping people regain control of their finances and reduce the stress of unmanageable debt. We understand that debt can feel overwhelming. Our friendly and knowledgeable advisors take the time to listen, explain every step of the process, and create solutions that are realistic and manageable. We pride ourselves on our transparent approach, treating every client with respect, care, and professionalism. More than just a debt solutions company, we aim to empower people to take control of their finances, achieve peace of mind, and move towards a debt-free future.
Contact info
2nd Floor Blenheim Court, SK8 2JY, Cheadle, United Kingdom
- 0161 660 0411
- mydebt-plan.co.uk
4.7
Excellent
504 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 1 week
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Really helpful & non judgmental also I…
Really helpful & non judgmental also I feel a big weight lifted from my shoulders I would definitely recommend this company to anyone having financial difficulties
Thank you again for all your help
10 March 2026
Unprompted review
Scammers
Decided not to pursue the final signing of a IVA shock horror stilll took £170 out my account told me they would refund. STILL WAITING!!
3 March 2026
Unprompted review
AWFUL SCAM COMPANY WHO WILL STEAL FROM YOU
I spoke to my debt plan and decided to not continue with them!!!!! as they aren’t registered on the GOV debt website. But today they’ve just taken £95 out of my bank?!!!!! So now I’m down nearly a hundred quid and also had to cancel my bank card !!!!! SCAM DONT FALL FOR IT !!!!!!!!!
7 March 2026
Unprompted review
Reply from My Debt Plan
Hi Lucy,
Thank you for your feedback. We’re sorry to hear that you feel this way and understand why this situation may have caused concern.
From our review of your account, card details were provided and a payment schedule was set up after the advice process had been completed. As we were unable to make further contact afterwards, the case was later cancelled. Unfortunately, the payment instruction had not yet been stopped at the time the scheduled payment was processed, which is why the payment was taken.
We can confirm that we have already responded to you regarding this matter and are arranging for the payment to be refunded. This was an administrative oversight rather than our intention, and we apologise for any inconvenience this has caused. We are definitely not a scam company.
If you have any further questions, please contact our team directly and we will be happy to assist further.
Thanks,
My Debt Plan Team
Please avoid this terrible company with…
Please avoid this terrible company with a barge pole. My husband and i were informed that an IVA would stop all contact with creditors.
We received our council tax bill today only to find that last years debt,which MY DEBT PLAN, assured us would be included in our IVA is subject to court proceedings.
Anyone know how to stop this scam company from harassing us for weekly payments please
5 March 2026
Unprompted review
Reply from My Debt Plan
Hi Kim,
Thank you for your feedback. We’re sorry to see that you feel this way and would like to clarify a few points regarding your situation.
When an IVA is set up, creditors such as the council may still issue statements or submit a claim as part of the formal process, but this does not necessarily mean the debt has been excluded from the arrangement, and in your case it has been included within your plan.
We can see that our team has been trying to reach you regarding your recent payment schedule. These contact attempts are made to ensure the arrangement continues as planned and to provide support if there are any challenges with maintaining the agreed payments.
As this matter involves personal details that cannot be fully discussed on a public platform, we are always happy to clarify issues directly and provide the support you need moving forward.
Thanks,
My Debt Plan Team
Very informative and helpful
23 February 2026
Unprompted review
Thank you so much my debt plan !
The my debt plan team have been really helpful through my whole experience they have been understanding to my needs and have acted quickly to help me through the process
17 February 2026
Unprompted review
Amazing people and such a great help
Amazing people and such a great help, thankyou so much
13 February 2026
Unprompted review
Everyone is very nice to speak to very…
Everyone is very nice to speak to very helpful always going above and beyond
18 February 2026
Unprompted review
My Debt Manager
Great experience everything explained fully with all options fully informed every step of the way .
18 February 2026
Unprompted review
Understanding helpful company…
Really helpful company very understanding and clear breaking things down for me, I tried other ones but was going through apps and voice messages but this one you can talk to someone which was essential in my situation to understand my dept situation and come to a solution it's really helping my mental health which am very grateful thank you dept plan....
18 February 2026
Unprompted review
Amazing experience with my debt plan…
Amazing experience with my debt plan especially with Chris and Davi who assisted me through all the steps and made sure that I understood everything, the feeling of being heard was the best part and then not making me feel judged.
18 February 2026
Unprompted review
Absolutely amazing as I don't…
Absolutely amazing as I don't understand alot of this stuff all staff i have delt with have been more than helpful in making this a easy experience and explaining every detail to me would highly recommend.
17 February 2026
Unprompted review
From start to finish the whole process…
From start to finish the whole process was made so easy and very clear. This helped with their incredibly trained, helpful and professional staff. Would definitely recommend my debt plan to people struggling with their finances.
16 February 2026
Unprompted review
From the first call they eased my…
From the first call they eased my worries and made me feel not such a failure. I was scared and very nervous and am very greatful for their understanding and help.
17 February 2026
Unprompted review
My options where clearly explained and…
My options where clearly explained and one free to make one's choice without any cohersion. The agent was very polite and helpful. I greatly appreciate your help.
16 February 2026
Unprompted review
After struggling for years and burying…
After struggling for years and burying my head i finally rang up to take control and these guys have been amazing. Feel like I can finally breathe again
13 February 2026
Unprompted review
Very understanding
Very understanding on the phone call to me and helpful with what is available to me to help with my debts and explained all my options to a high standard leaving me feeling like I was being helped and listened too
12 February 2026
Unprompted review
David and siraj were extremely helpful…
David and siraj were extremely helpful and clear in helping me understand my best options to help me with my debt plans and repayment options
11 February 2026
Unprompted review
Reply from My Debt Plan
Hi Dan,
Thank you for your kind feedback.
We’re delighted to hear that David and Siraj were able to clearly explain your options and help you find the right solution for your situation. We’re here to support you every step of the way — and we really appreciate you taking the time to share your experience.
Thanks,
My Debt Plan Team
Easy to do they help all the way
Just made feel like I’m
Able to live again made the progress able to understand
11 February 2026
Unprompted review
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