Mydoorhandles Reviews 90

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like door handles and hinges are durable and well-made. Many people are also impressed with the excellent service, highlighting the company's helpfulness with questions and quick resolution of issues. The delivery service is frequently mentioned as exceptionally fast, with many orders arriving the very next day, and consumers appreciate the competitive pricing. However, some customers experienced minor issues with packaging, reporting that it was sometimes flimsy or damaged upon arrival, though contents usually survived. A few people also noted problems with specific items, such as a damaged finish on a handle, a stuck rose, or handles arriving marked or with missing screws. There were also isolated reports of poor delivery tracking from a third-party courier.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the good quality of products,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and prompt... See more

Service

Clients share positive opinions on service, consistently praising the fast, efficient, and helpful customer... See more

Price

Users describe positive interactions with price, consistently highlighting that products are reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent company giving first class service. Having purchased four sets of door handles and fitting them to the appropriate doors they looked great . After about 4 months the finish on one handle was... See more

Company replied

Rated 5 out of 5 stars

Ordered Black Knurled door handles and never heard of this website before. Will be using them here onwards for all door related stuff! Customer service is good, door handles are exceptional... See more

Company replied

Rated 5 out of 5 stars

Id give them 6 stars if I could! I purchased 4 sets of handles, which are lovely and feel very good quality. When we came to fit them, we had an issue with one of the roses being stuck. I rang them a... See more

Company replied

Rated 5 out of 5 stars

**I have used My Door Handles previously and can't rate them highly enough. They're customer service is excellent. Products are of very high quality and super fast delivery. After ordering... See more

Company replied


Company details

  1. #60 of 93 best companies in Hardware Shop

Written by the company

Manufacturers, Importers, Distributors and retailers of Builders Hardware, Door Handels and ironmongery. We always try to provide the best advise and offfer the best customer service to all of our customers. We offer great prices, on Door Handles,, Internal Packs and multi door handle quantity packs. For all your door handle requirements, in whichever finish you like, at mydoorhandles.com, we want to help find YOUR perfect door handles.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

90 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great

Great handles,quick delivery,would use again

10 February 2026
Unprompted review
Mydoorhandles logo

Reply from Mydoorhandles

Thank you for your kind review! We’re really pleased to hear you’re happy with your door handles. It’s great to know everything arrived smoothly and met your expectations. We appreciate your support and hope to see you again soon.

Rated 5 out of 5 stars

One of the most helpful companies

One of the most helpful companies, Any issues/questions they get straight back to you, they can’t do enough to help, really positive experience and good prices too!

13 March 2026
Unprompted review
Mydoorhandles logo

Reply from Mydoorhandles

Thank you for your feedback! We’re glad you’re happy with your door handle set and the overall quality. It’s always great to hear when our products make a difference to your home.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The customer service team answered all my questions and were very helpful. The door handles and hardware are great quality, and my order arrived the very next day which was impressive.
I was short of 4 hinges (my own fault), but after a quick phone call they sorted it out straight away. Great customer service and quick response.
Highly recommend this company for quality products and reliable service.
A*

12 March 2026
Unprompted review
Mydoorhandles logo

Reply from Mydoorhandles

Really appreciate your review! We’re pleased to hear your internal door handles arrived quickly and were exactly what you were looking for. Thanks again for choosing us.

Rated 5 out of 5 stars

The guy at the customer service phone…

The guy at the customer service phone line was great. Had a missing handle, he sent it out the next day.

26 February 2026
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Reply from Mydoorhandles

Thank you for the great feedback! We’re delighted you’re happy with your door handles and the service provided. We look forward to helping you again in the future.

Rated 5 out of 5 stars

I could not place my order on line…

I could not place my order on line after a few attempts so I phoned to see if the order could be made over the phone I spoke to a very helpful person called Darnell nothing was to much trouble and I received a very good service and would not hesitate to use this company again.

23 February 2026
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Reply from Mydoorhandles

We appreciate your kind words! It’s great to hear you’re happy with your internal door handles and the quality received. Thank you for your support.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery

22 February 2026
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Reply from Mydoorhandles

Thank you for your review! We’re really pleased to hear your door handles arrived on time and were just what you needed. We hope you enjoy them.

Rated 5 out of 5 stars

Interior door handles…

Excellent delivered on time .handles look better than in the pictures top quality and didn't have to shop around for hinges and locks got them altogether . excellent value for money .

21 February 2026
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Reply from Mydoorhandles

Many thanks for your feedback! We’re glad to hear you’re satisfied with your door handle set and overall experience with us.

Rated 5 out of 5 stars

Good quality handles delivered…

Good quality handles delivered promptly. Thanks

20 February 2026
Mydoorhandles logo

Reply from Mydoorhandles

Thanks for taking the time to leave a review! We’re happy to hear your internal door handles were easy to install and met your expectations.

Rated 5 out of 5 stars

Quick delivery very impressed

Very impressed - quick delivery

21 February 2026
Mydoorhandles logo

Reply from Mydoorhandles

Thank you for your kind comments! We’re delighted you’re pleased with your door handles and the service you received.

Rated 5 out of 5 stars

Very good quality and a reasonable price

Very good quality and a reasonable price

20 February 2026
Mydoorhandles logo

Reply from Mydoorhandles

Thank you for your review! We’re delighted to hear you’re happy with your door handles and the finish. We always aim to provide high-quality door handle sets that enhance any interior.

Rated 5 out of 5 stars

The door handles were of good quality…

The door handles were of good quality and they arrived promptly the next day.

23 February 2026
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Reply from Mydoorhandles

We really appreciate your feedback! It’s great to hear your internal door handles met your expectations in both quality and design. Thank you for choosing us.

Rated 5 out of 5 stars

Excellent product

Excellent handels and really well packaged also delivery time is next day

22 February 2026
Mydoorhandles logo

Reply from Mydoorhandles

Thank you for your kind words! We’re pleased to know your door handle set delivered on both style and quality. We hope they look great in your space.

Rated 5 out of 5 stars

Very good quality at a very good price

Very good quality at a very good price, arrived very quickly, highly recommended

21 February 2026
Mydoorhandles logo

Reply from Mydoorhandles

We appreciate your feedback! It’s great to hear you’re happy with your door handle sets and the overall finish and feel.

Rated 5 out of 5 stars

Good door handles

Easy ordering process, items arrived when stated ..

21 February 2026
Mydoorhandles logo

Reply from Mydoorhandles

Thank you for your great review! We’re really pleased to hear you’re happy with your door handles and that everything arrived as expected. We appreciate your support.

Rated 5 out of 5 stars

Excellent service and the handles are…

Excellent service and the handles are very sturdy and look Amazing

21 February 2026
Mydoorhandles logo

Reply from Mydoorhandles

Thanks for your feedback! It’s great to hear your internal door handles were exactly what you were looking for and that the process was smooth from start to finish.

Rated 5 out of 5 stars

Excellent service

Excellent service, arrived at my door in less than 24 hours from placing my order. Thank you!

28 February 2026
Unprompted review
Mydoorhandles logo

Reply from Mydoorhandles

We appreciate your kind words! We’re glad your door handle set met your expectations in both quality and finish. Thank you for choosing us.

Rated 5 out of 5 stars

Great service and fast delivery.

Great service and fast delivery.

21 February 2026
Mydoorhandles logo

Reply from Mydoorhandles

Thank you for your review! We’re delighted to hear you’re happy with your door handles and overall experience. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Brillianr Customer Service

Id give them 6 stars if I could! I purchased 4 sets of handles, which are lovely and feel very good quality. When we came to fit them, we had an issue with one of the roses being stuck. I rang them and explained, no interrogation where I needed to provide proof, no excuses, just an apology for the inconvenience and a promised replacement. I was amazed it arrived the next day.
I wish more companies would provide the same level of service, Ill definitely buy from them again

25 February 2026
Unprompted review
Mydoorhandles logo

Reply from Mydoorhandles

Thank you very much for such a lovely review, we really appreciate you taking the time to share your experience. We’re really pleased you’re happy with the door handles and also glad we could quickly resolve the issue for you. Occasionally problems can happen, but we always aim to put things right as quickly and easily as possible. We hope the handles look great now they’re fitted, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Fantastic handles at a great price

Fantastic handles at a great price

20 February 2026
Mydoorhandles logo

Reply from Mydoorhandles

Thank you very much for your lovely review. As a small Business any positive feedback is really helpful. If you need further assistannce then feel free to contact us by phone or email. Thanks

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