Employee experience is great! Much better than any other tax service I have used. My only comment is that it would be useful to see what amounts were entered in the prior year, as you're entering t... See more
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MyExpatTaxes was the first US expat tax software, created in 2018 by Americans living abroad. Designed specifically for the needs of US citizens overseas (we've helped expats in over 185 countries), our platform makes it easy to file your US tax return in just 30 minutes. 🦅 We include essential expat tax features like FBAR, FATCA, the Foreign Earned Income Exclusion (FEIE), and the Foreign Tax Credit (FTC) at no extra cost. Whether you're dealing with a simple federal return or a complex case involving self-employment, foreign pensions, or business ownership abroad, our expert expat Tax Professionals are here to help. 🦅 We go beyond basic filing to offer full-service expat tax support. Our platform is fast, affordable, and IRS-compliant — built to simplify the process for Americans living overseas. 🦅 Looking to optimize your entire financial situation abroad? Our additional services include MyExpatPlanning for long-term tax strategy and MyExpatInvest for global investment planning tailored to US expats. 🦅 With MyExpatTaxes, expat tax filing is no longer a burden — it’s a streamlined, secure, and stress-free experience.
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Emilie-Flöge-Weg 3/4, 1100, Vienna, Austria

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The software is well laid-out. It explains situations that may be confusing. Nathalie and her staff then review the forms, catch any mistakes, and give helpful advice. They're experts on the tricky subjects that are way over my head. I've used their services every year since 2020 and will keep doing so!

Reply from MyExpatTaxes
Very easy step by step tax program. Made doing taxes very easy.

Reply from MyExpatTaxes
Very clear and helpful for a new subscriber. One exception: the information about the pricing and need for upgrading was not very smooth.

Reply from MyExpatTaxes
Makes preparing and filing taxes and truly frictionless ordeal.

Reply from MyExpatTaxes
Patient, reliable, quick emails. These guys are the real deal. Thus why I had to write a review!

Reply from MyExpatTaxes
Awful experience. Absolutely horrifying. They did my taxes for three years, however after 3 years my state informed me that MyExpatTaxes had only been partially e-filing my state taxes, resulting in $24,000 in penalty and interests. After MyExpatTaxes tried to fix the issue, they amended my state tax and inserted yet more errors. After repeatedly asking MyExpatTaxes to resolve the issue and reimburse me for the penalty and interest that was a result of their errors, their COO Markus Finster reached out to me explaining how he was sure what they were doing was correct. So, I called my state to check on the amendments. That is when I realized Mr. Finster was actually wrong again. He is now ghosting me and not responding to my emails.
MyExpatTaxes says they guarantee accuracy. So, it is reasonable for us to assume they take responsibility when they make mistakes. Unfortuantely they are not taking responsibility for their repeated errors.
If you are okay with losing thousands of dollars go ahead and do your taxes with them.
I will update this if they ever take responsibility and pay me the penalty and interests.

Reply from MyExpatTaxes

Reply from MyExpatTaxes
Simple and reliable. Not overpriced. Nothing really material to improve.

Reply from MyExpatTaxes
Super helpful to have CX respond in 5 minutes on the chat and very thankful to have had the Tax expert respond via email in 24 hours as well.

Reply from MyExpatTaxes
I've been using this software for years. It's buggy and I'm constantly re-doing work, re-filling out forms, and sending messages for it to complete basically functionality. They never apologize or admit when they have errors.

Reply from MyExpatTaxes
Nothing but good things to say, seriously! The whole process from beginning to end was so smooth, customer service was responsive, quick and super helpful. Everything was answered and explained clearly, and the platform is really intuitive and easy to navigate through. Thank you, thank you, thank you!

Reply from MyExpatTaxes
MyExpat makes our expat lives easier. Be had to buy an application download it etc, and then print and mail the whole mess.
With this team it all goes easier, plus they even take care of the FBAR action.

Reply from MyExpatTaxes
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