MyExpatTaxes Reviews 5,187

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,241 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the process easy, intuitive, and straightforward. Many highlight the helpfulness and friendliness of the staff, noting their professionalism and knowledge. The service is frequently described as excellent, with people appreciating the quick response times and the overall efficiency of the tax filing process. However, some customers also noted occasional difficulties with the user interface, finding it confusing or experiencing glitches. A few people mentioned slow response times from customer service or a lack of real-time support, which led to frustration.

What people talk about most

User experience

Customers generally report a high degree of satisfaction with the user experience. Many reviewers found the... See more

Service

Customers consistently note positive experiences with service. Many reviewers appreciate the user-friendly... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the responsiveness and helpfulness of... See more

Staff

People report positive experiences with staff. Customers consistently praise the team's helpfulness,... See more

Response time

Reviewers mention positive feedback about response time. Many customers appreciate the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Employee experience is great! Much better than any other tax service I have used. My only comment is that it would be useful to see what amounts were entered in the prior year, as you're entering t... See more

Company replied

Rated 5 out of 5 stars

I had some concern regarding my taxes, and I was happily helped my Joey, who went beyond to help me out. He was fast, accurate, friendly and helpful to get the answers that I needed! though the servi... See more

Company replied

Rated 5 out of 5 stars

It is very easy to do each year because all the information is saved. I believe the whole process took me about 10 minutes but only because I have been doing this since 2019. In addition, a representa... See more

Company replied

Rated 5 out of 5 stars

I heartily recommend acting early! Thanks to prompt inscription and filing, I am done, paid and free until next year. Thank you for this easy to understand process and to the whole MyExpaTaxes team. W... See more

Company replied


Company details

  1. Tax preparation software
  2. Financial Planner
  3. Tax advisor
  4. Tax consultant
  5. Tax Preparation
  6. Tax preparation service

Written by the company

MyExpatTaxes was the first US expat tax software, created in 2018 by Americans living abroad. Designed specifically for the needs of US citizens overseas (we've helped expats in over 185 countries), our platform makes it easy to file your US tax return in just 30 minutes. 🦅 We include essential expat tax features like FBAR, FATCA, the Foreign Earned Income Exclusion (FEIE), and the Foreign Tax Credit (FTC) at no extra cost. Whether you're dealing with a simple federal return or a complex case involving self-employment, foreign pensions, or business ownership abroad, our expert expat Tax Professionals are here to help. 🦅 We go beyond basic filing to offer full-service expat tax support. Our platform is fast, affordable, and IRS-compliant — built to simplify the process for Americans living overseas. 🦅 Looking to optimize your entire financial situation abroad? Our additional services include MyExpatPlanning for long-term tax strategy and MyExpatInvest for global investment planning tailored to US expats. 🦅 With MyExpatTaxes, expat tax filing is no longer a burden — it’s a streamlined, secure, and stress-free experience.

100% IRS Tax Compliancy

Written by the company

Regardless of how complicated your tax situation is!
We help tens of thousands of Americans from 190+ countries worldwide file their US tax return annually! E-file your tax return in minutes, and rest assured that everything is done right, every time.

Contact info

Promotion box for MyExpatTaxes

Welcome to the Tax Year 2025!

Get started today and e-file in minutes!

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Not worth the money

Not worth the money. Very slow response time to questions and the responses when they did eventually come were very short and often lacking pertinent information. I wouldn't recommend this company.

4 May 2026
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Reply from MyExpatTaxes

I'm sorry you didn't have a great experience with us! I'll ask the team to look at the interactions you had with the team.

Rated 5 out of 5 stars

Excellent service and support from premium package

My assigned advisor helped make sure that everything was correct and entered parts that I didn't understand. She also make sure I got the extension necessary at the right time when I had forgotten to ask for one. The call with the expert clarified a couple of things and in the end they made a very complicated multi-country income year simple. Well worth the money for the premium package and the call. Easy and I have peace of mind that it was done correctly.

5 May 2026
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Reply from MyExpatTaxes

Thank you so much for the kind words!

Rated 5 out of 5 stars

The process was smooth and efficient

The process was smooth and efficient. When I had questions, they were answered very quickly. Highly recommend this service.

4 May 2026
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Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

It is very easy to do each year because…

It is very easy to do each year because all the information is saved. I believe the whole process took me about 10 minutes but only because I have been doing this since 2019. In addition, a representative answers questions you might have either the same day or my the next day.

15 April 2026
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Reply from MyExpatTaxes

Thank you for the kind words! We're always happy to see you again - till next season!

Rated 5 out of 5 stars

Great online option

Great online option. Easy and straightforward. Removes the stress of doing it manually. I have been using it for the past 5 years without an issue.

I recommend it!

30 April 2026
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Reply from MyExpatTaxes

It's always great to see you again! Thank you for the kind words!

Rated 4 out of 5 stars

Software needs features that should be standard

Had to enter a lot of information manually, its was easy to enter but should have been able to upload documents instead. Making US Federal Tax due payments should be a standard item but was not. Had to pay separately. Overall the software needs to be updated. Both of these features are available on Turbo Tax and H&RB Tax Cut software.

3 May 2026
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Reply from MyExpatTaxes

Thank you for your feedback! I'm sorry that you haven't gotten a response about your prior year-return, you should have received one now.

Rated 4 out of 5 stars

Overall very happy, but always room to improve!

I was very stressed about my taxes, and this software made everything a breeze. I would give 5 stars if the pricing was a little kinder, if I got a response to my questions faster, and it was more clear on what forms were being filed.
Overall, than you VERY MUCH!

4 May 2026
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Reply from MyExpatTaxes

Thank you!

Rated 2 out of 5 stars

Confusing copy/questions

As a first timer to me it has a very confusing UI, I wish it was using more normal speech instead of tax jargon I’m not familiar with.

29 April 2026
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Reply from MyExpatTaxes

I'm sorry you didn't have a great experience! We try to minimize the jargon as much as possible, but some areas require a bit more information.
I'll share your feedback with the team!

Rated 4 out of 5 stars

First time user

First time user. Overall a lot to really like here. Working sequentially was easy, but a little less easy when you come back to review some particular sections. It was also surprisingly difficult to find the predicted taxes to be paid - including a running tally on the main screen or a clearly marked page would seem like a simple solution. Overall I will be back!

27 April 2026
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Reply from MyExpatTaxes

Thank you for your feedback! I'll share it with the team!

Rated 5 out of 5 stars

Living abroad, USA taxes made simple

My tax return is not complicated. However handling my foreign residence when completing my USA taxes is not simple. MyExpatTaxes asks the right questions and provides all the necessary forms for taxpayers living abroad.

30 April 2026
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Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

It was quite fast

It was quite fast. It was less stressful this year than in the past.

30 April 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you!

Rated 5 out of 5 stars

Employee experience is great

Employee experience is great! Much better than any other tax service I have used.

My only comment is that it would be useful to see what amounts were entered in the prior year, as you're entering the current year. In addition, the salary vs. bonus sections are a little confusing with how it ties to pension plan and taxes (and whether splitting is actually needed).

29 March 2026
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Reply from MyExpatTaxes

Thank you so much for the kind words!

Rated 5 out of 5 stars

Essential Service for US Expats

Permits me to file my taxes without going to a tax professional in person. Very easy to use. Well priced for what you get.

27 April 2026
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Reply from MyExpatTaxes

Thank you for the kind words!

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