Like most people, you wouldn't believe this system actually works - however it did. I submitted the information required, flight tickets and described the issue that happened and myflightrefund.co... See more
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See what reviewers are saying
Great company, would reccomend them to anyone who had issues with flight. My personal experience was, that my flight from London was canceled and I had to go to the Czech republic by bus next d... See more
myflightrefund.com is a total scam. They asked me for 180 euros when they never helped me with anything. They even threatened me that they have a lawyer. They almost killed me because of their threate... See more
This Legal firm swiftly presented my case to the Airline and pressured them with reminder letters until the compensation was made. They have severally helped me and my colleagues in getting compens... See more
Company details
About Myflightrefund.com
Information provided by various external sources
- Myflightrefund.com assists air passengers in getting their rightful compensation from the airline. Every year, we help thousands of passengers when their flight has been delayed, cancelled, or overbooked.
-
Our company was one of the first of its kind in Europe, and through more than 5 years of existence we are still one of the greatest.
- We cooperate with some of the best lawyers in this field. This is one of the reasons why we win more than 97% of our cases.
Contact info
City Road 160, EC1V 2NX, London, United Kingdom
- +44 8000 418 115
- info@myflightrefund.com
- myflightrefund.com
4.2
Great
195 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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I have never had to make a claim before…
I have never had to make a claim before so it is difficult to rate performance - 2 years feels like a long time to sort the claim when I hear of others getting payments within a couple of weeks. I don't know whether the delay was due to the airline - Emirates - so perhaps I am being harsh? Many thanks for sorting and sending through a payment though - it is appreciated.
13 January 2020
Unprompted review
That was a very good experience with…
That was a very good experience with Cynthia
27 December 2019
Unprompted review
Can't fault them at all
Can't fault them at all, they were brilliant
20 December 2019
Unprompted review
The outcome of my claim was…successful
The outcome of my claim was satisfactory.However it took a long time
and one third of the amount received was kept by your organisation--
which I feel was excessive!!
9 December 2019
Unprompted review
I admire their persistence
I admire their persistence. Well done after 4 rejections by airline.
9 December 2019
Unprompted review
Great help with a case I would not have sorted on my own!
I got help in the end even though the airline took forever and ever to respond. Good updates by mail from myflightrefund.com during this long process.
9 December 2019
Unprompted review
Great service
Great service, great communication.
Would highly recommend this service
9 December 2019
Unprompted review
Used this company for the 2nd time
Used this company for the 2nd time. Great service highly recommend to work with myflightrefund.
11 November 2019
Unprompted review
They will not fight too much for your…
They will not fight too much for your compensation, they will send one request for compensation, and if the airline will accept it, fine, if not, that's it.
For one delayed flight where Myflightrefund.com failed to win the comensation for me, I got it from another agency, they took over my case and where, Myflightrefund.com failed, Airhelp have won for me.
25 September 2019
Unprompted review
Reply from Myflightrefund.com
Hi Dra
I'm sorry that we couldn't help you this time. We evaluate each claim for compensation individually to establish if you are entitled to compensation, and how much you can claim before we go ahead and send the claim to the airline. In your case, we were confident that we could help you get your compensation and we, therefore, went ahead and sent your claim to the airline who then rejected it, stating that the delay was caused by air traffic control restrictions. Unfortunately, this is regarded as extraordinary circumstances meaning that the airline has no control of such conditions. After carefully evaluating whether the rejection was justified, we decided to close your case. We always do our best to handle all claims as thouroughly as possible, and we take pride in going all the way to protect air passengers' rights, but mistakes will inevitably happen. I apologise if we could have done more to secure your compensation.
Best Regards
Cathrine, Myflightrefund.com
Great service
Great service, I liked that you kept updating me about the process and ot was easy to communicate
16 September 2019
Unprompted review
It took nearly 9 months to get my…
It took nearly 9 months to get my refund i had to prompt my flight refund seems they had forgot about me as things started to happen after that
4 September 2019
Unprompted review
The claim was handled and sorted very…
The claim was handled and sorted very efficiently and settled in a very short time without me having to do nothing other than providing the information required. Well done.
7 August 2019
Unprompted review
Excellent service
6 August 2019
Unprompted review
Very satisfied with the result.
23 July 2019
Unprompted review
Excellent service
19 July 2019
Unprompted review
Persevere and you will succeed
I had to keep reminding them and sent my details several times, then they said I didn't qualify but I persevered and eventually received my refund
5 July 2019
Unprompted review
Great service
5 July 2019
Unprompted review
It was my first time of being paid for…
It was my first time of being paid for flight delay, all thanks to myflightrefund. You guys are really good at what you do, keep it up. Once again thanks.
2 July 2019
Unprompted review
I would have no hesitation recommending…
I would have no hesitation recommending these people. They took on my claim and with no fuss or bother it wad settled very quickly.
28 June 2019
Unprompted review
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