Fast delivery, easy communication service on WhatsApp for any queries, MyFlowers is my go to for ordering flowers nowadays, especially with the money you earn back on orders to put towards the next on... See more
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Absolutely brilliant slight miss ap to start with But great first communication and sorted very next day Certain will always continue to us there service and certainly recommend to everyone O... See more
Company replied
PLEASE USE ANOTHER COMPANY! Flowers ordered for specific timeslot and premium paid for service Flowers did not arrive, no answer to contact on WhatsApp or email until late into eveni... See more
Just perfect! I ordered some flowers for 48 hours but I did not realised that I chose wrong day, just went on their app, talked to them through the chat box and they have rearranged the date, first th... See more
Company replied
Company details
Written by the company
MyFlowers.co.uk is your one-stop online shop for all your gifting needs. If you ever forget to buy a lavish flower bouquet for an event, don’t worry. You can count on us by simply placing an order on our online store and leave the rest to us. We provide rapid same-day delivery in 3 hours in London and offer fresh flowers delivered the next day in the UK depending on your address. We present a wide variety of flowers and bouquets for you to choose from as per your preference and provide free delivery in London. Our flowers are fresh and appealingly colourful. Their natural smell brings up a good mood and freshness. You can order a bouquet of stunning red roses, a bouquet of mixed flowers, or exotic orchids with our free delivery service. We understand the urgent needs of our clients, therefore, we provide same day delivery in London within 3 hours. We also provide a replacement warranty for our flower bouquets for 5 days. It means if it does not stay fresh for at least 5 days, you can contact our team on WhatsApp and we will replace that flower bouquet with a new one for FREE. Why choose us? Because we provide fresh, colourful, and appealing flowers with speedy delivery. In addition, we share photos of your flowers or bouquets before your flower delivery in London or other parts of the UK. We are expert local florists who inspect the flowers properly to ensure they are of the highest quality before delivery. We have no competition in our exceptionally fast free delivery of fresh flowers. Get your flowers delivered anywhere in the UK with myflowers.co.uk!
Contact info
24 Old Jamaica road , Se16 4aw, London , United Kingdom
- support@myflowers.delivery
- myflowers.co.uk
Breach of guidelines
Everything is lovely as always
Thank you ! Everything is lovely as always 🌸✨
13 July 2026
Unprompted review
Reply from MyFlowers
Aleksandra, your support is everything to us! Thank you, and we hope to serve you again in the near future.
Myflowers
To be honest, I ordered a grand (20) bouquet of red and white roses for my mothers 60th, and as soon as I placed the order I didn't receive a confirmation email which alerted me 🙄.. and as I soon as I read the reviews I was extremely concerned that my order would not be fulfilled as seen on their website. I then in fact reached out via email for a refund but was told my order was being processed.. so on delivery day my mother gets the box of flowers, vase and a celebratory card and was immediately overjoyed.. needless to say My Flowers pulled through!
12 July 2026
Unprompted review
Reply from MyFlowers
S P, thank you for your kind words! We appreciate it and look forward to welcoming you back soon.
Absolutely terrible
Absolutely terrible! Avoid , ordered flowers for someone who is terminally ill in there 3 hour window, flower didn't turn up for 3 days , when they did flowers were in terrible state , no vase , was promised a full refund still waiting, unacceptable service and customer service who are completely rude and don't give a shit has they have had my money.
5 July 2026
Unprompted review
Absolutely stunning rose bouquet!
Absolutely stunning rose bouquet! The flowers were fresh, vibrant, and beautifully arranged. Every rose was in perfect condition, and the bouquet looked even more gorgeous in person than I expected. It made a truly special gift and lasted well. Excellent quality and presentation.
12 July 2026
Unprompted review
Reply from MyFlowers
Akande, we appreciate your kind words! It encourages us to keep improving, and we hope to serve you again soon.
Always order flowers from here
Always order flowers from here
Good quality and reasonable price
12 July 2026
Unprompted review
Reply from MyFlowers
Thank you for your feedback! It truly means a lot to us. We look forward to welcoming you again in the near future!
Delivered with real care the packaging…
Delivered with real care the packaging and the bouquet were both top notch. Great experience
13 July 2026
Unprompted review
Reply from MyFlowers
Anas Ahmed, we truly value your input! Thanks for your support, and we can’t wait to see you again soon.
Reply from MyFlowers
Paul, your feedback means a lot! Thank you for sharing your thoughts — we look forward to serving you again.
One-time flower order turned into…
One-time flower order turned into recurring monthly charges
I placed what I understood to be a one-time order for flowers from MyFlowers. After that purchase, MyFlowers began charging my American Express card every month as though I had enrolled in a subscription service.
I did not knowingly request or authorize a monthly flower subscription. I contacted MyFlowers and asked them to cancel the recurring charges, but they refused to do so. I ultimately had to contact American Express, which has now blocked any further charges from this company.
Customers should be extremely careful when ordering and should check whether a recurring subscription has been added to their purchase. In my experience, resolving the problem directly with MyFlowers was impossible.
14 March 2026
Unprompted review
Very Beautiful Roses x 100!
Flowers delivered were exactly like the photo on website. I appreciate and so did the recipient. Thank you My Flowers☺️
11 July 2026
Unprompted review
Reply from MyFlowers
Gita, we’re grateful for your feedback! It inspires us to do even better, and we’d love to serve you again soon.
Beautiful flowers delivered on time
Beautiful flowers delivered on time. My daughter loved the packaging and the bouquet was fresh.
13 July 2026
Unprompted review
Reply from MyFlowers
Rania, thanks for your feedback! Your support means a lot, and we’re excited to see you again in the near future.
Don’t expect flowers to arrive on time…
Don’t expect flowers to arrive on time for the special occasion and their online chat is worthless. Terrible experience!! Disappointed loved one.
13 July 2026
Unprompted review
Avoid like the plague
If I could rate this company a 0 I would.
From breach of contracts. Paid for same day delivery (£15) an hour later, received an email saying that they weren’t able to deliver my flowers today due to not having a florist to undertake the order. - they refused a refund. I needed the flowers today and not tomorrow.
Rude customer services not listening to customers and repeating saying the same options, which are not true
PayPal dispute gone in.
Don’t believe the reviews - a lot are fake and have been removed according to trust pilot.
AVOID AVOID AVOID
13 July 2026
Unprompted review
Reply from MyFlowers
AJ Yupa, thank you for your support! Your feedback means so much to us, and we look forward to welcoming you again.
Reply from MyFlowers
Hi Arta! We truly appreciate your feedback and can’t wait to serve you again soon.
Reply from MyFlowers
Mr. Ehsan Ghanbari Safdar, your feedback is invaluable to us! Thanks so much, and we look forward to serving you again in the future.
Reply from MyFlowers
Sara, thank you for sharing your experience! We’re so grateful and excited to welcome you again soon.
This has to be one of the worst…
This has to be one of the worst customer experiences I’ve ever had.
Avoid this company at all costs.
They stated that they couldn’t deliver yet wouldn’t give me a refund. I will be taking this matter a lot further and please use a more reputable company than this.
The customer service never answered 3 emails and 8 watts app messages, when they did they were exceptionally rude and refused my refund even though they couldn’t provide the service
13 July 2026
Unprompted review
Issue resolved by customer service post trust pilot review
Post review - customer service at myflowers contacted me personally apologizing profusely & refunding 50% of cost + offered 30% discount for next purchase.
Positive solution & faith almost restored. Shall certainly consider using them again now. Thanks Paul (customer service)
AVOID if you like peace of mind service!
The 1 star rating stems only form the fact you can't proceed without marking any star. No communication whatsoever despite this being something highlighted on their website! Nil response to the customer service email. Time wasted cancelling payment via the bank only to find the flowers eventually arrived. Surprise ruined as had to ask the recipient to confirm arrival.
13 July 2026
Unprompted review
Excellent service
Excellent service, immediate response to my questions both via email and messenger. Very nice package, delivery on time.
12 July 2026
Unprompted review
Reply from MyFlowers
Nikos, we truly appreciate your support! Your feedback keeps us motivated, and we look forward to serving you again.
Went above and beyond to help me out…
Went above and beyond to help me out with my delivery. Will not hesitate to use again.
13 July 2026
Unprompted review
Reply from MyFlowers
Ros, your words mean a lot to us! Thank you for your feedback — we’d love to see you again soon.
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