Ive purchased several jewlery item from mygemna. They have all been as described and shipped promptly. Sometimes there customer service inquiries don't answer the question asked, but repeated asks us... See more
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Review summary
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They are great! I am a longtime buyer and seller with myGemma and have only had great experiences. I just purchased a Tiffany necklace that was stunning in person! They have a great e-commerce team... See more
Definitely 5 stars Customer Service! I recently sold a bag to my Gemma. I sent pictures and I got an email from Mark. He was exceptional and very professional. The selling process from quote through... See more
They shipped my purchase quickly and sent it 2-day FedEx. It was supposed to be delivered Monday but FedEx couldn't have been more incompetent. They sent it to the wrong state, then let it sit in a ne... See more
Company details
About myGemma
Written by the company
myGemma (formerly WP Diamonds) brings you pre-owned, expertly authenticated, sustainable luxury.
Shop designer jewelry, bags and accessories from your favorite brands: Hermès, Chanel, Louis Vuitton, Tiffany & Co., David Yurman, Gucci and much more.
Authenticity Guaranteed: Our team of in-house experts authenticate each and every piece, and every item comes with a myGemma Certificate Of Authenticity.
Affordable Luxury: Up to 80% off retail and affordable payment plans.
Iconic Brands: Shop the brands you love, including rare, vintage and hard-to-find items. Whether you are looking for a Birkin 35 bag or a Cartier Juste Un Clou bracelet, myGemma is here to help.
Online Or In Person: Shop and sell online or in person. The choice is yours. We offer appointments at our NYC headquarters.
Sell In As Little as 24 Hours: Sell your luxury goods online to the experts. Sell directly, consign or trade-in, start by filling out our online form to receive your price quote.
Sustainable Luxury: myGemma promotes a truly circular economy; sell your unwanted luxury pieces and buy pre-owned. To further our commmitment to sustainability, we plant a tree and remove 10 bottles of ocean plastic for every purchase made on myGemma.com.
While myGemma is not affiliated with any of the brands available for purchase, all products are authenticated by our team of luxury experts.
Shop designer jewelry, bags and accessories from your favorite brands: Hermès, Chanel, Louis Vuitton, Tiffany & Co., David Yurman, Gucci and much more.
Authenticity Guaranteed: Our team of in-house experts authenticate each and every piece, and every item comes with a myGemma Certificate Of Authenticity.
Affordable Luxury: Up to 80% off retail and affordable payment plans.
Iconic Brands: Shop the brands you love, including rare, vintage and hard-to-find items. Whether you are looking for a Birkin 35 bag or a Cartier Juste Un Clou bracelet, myGemma is here to help.
Online Or In Person: Shop and sell online or in person. The choice is yours. We offer appointments at our NYC headquarters.
Sell In As Little as 24 Hours: Sell your luxury goods online to the experts. Sell directly, consign or trade-in, start by filling out our online form to receive your price quote.
Sustainable Luxury: myGemma promotes a truly circular economy; sell your unwanted luxury pieces and buy pre-owned. To further our commmitment to sustainability, we plant a tree and remove 10 bottles of ocean plastic for every purchase made on myGemma.com.
While myGemma is not affiliated with any of the brands available for purchase, all products are authenticated by our team of luxury experts.
Shipping & Returns
Written by the company
- Free, Same Day Shipping
- We provide fully insured, trackable shipping. Orders received Saturday and Sunday will ship the following business week.
- 14 Day Return Policy
- Except final sale items.
Authenticity Guaranteed
Every item comes with a myGemma Certificate Of Authenticity.
We stand behind our authentication process and guarantee every item for its authenticity.
If a brand states that the item is not genuine, we will refund 100% of the purchase price.
Contact info
270 Madison Ave, Suite 704, 10016, New York, United States
- 646 569 3655
- contact@mygemma.com
- mygemma.com
4.9
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Perfect experience from beginning to…
Perfect experience from beginning to end. Smooth transaction and great communication. Thank you.
15 March 2026
Very professional
Excellent service , very professionals , it was great dealing with them.
15 March 2026
I highly recommend My Gemma!
Very easy, straightforward, fair pricing, process. Customer service was spot on with responding to/answering questions. I would definitely use again!
14 March 2026
Easy process
I’m happy with how easy the process was. They had money in my account within 15 minutes of signing. They walked me through each step. It was easy as boxing/mailing and getting paid. I felt they were fair with their offer.
I would definitely use them again.
20 March 2026
I had a fantastic experience purchasing…
I had a fantastic experience purchasing a pre owned luxury watch from myGemma
6 March 2026
Unprompted review
Exactly as described…Great condition
Exactly as described…Great condition, price and trusted purchase. Very pleased with my first purchase and already looking for a matching wallet.
11 March 2026
I had a great experience
I had a great experience. Communication was quick and reliable. I would definitely recommend
18 March 2026
Buying from myGemma was a fantastic…
Buying from myGemma was a fantastic experience. It's always a bit nerve wracking purchasing luxury goods online, but their commitment to authenticity gave me complete peace of mind
25 February 2026
Unprompted review
Very easy and fast process
Very easy and fast process. Super convenient because they also provide you the label! Mark is awesome!
17 March 2026
Amazing quality excellent customer…
Amazing quality excellent customer service you can’t go wrong. Can’t wait to purchase my next item.
5 March 2026
Exceeded my expectations
I called two days ago to inquire about some used upscale purses that I wanted to sell, I sent the pictures that were asked, I got a phone call back with a couple of hours with a offer that i was extremely happy with. I was sent the information needed to mail the purses to New York and less then 24 hours they were received. An hour later, I sent them the information to get paid and two hours later I had the money in my account! Very professional and I was very happy with the whole process. I would definitely use this company again and tell my friends how safe the company is to do business with!
19 March 2026
Unprompted review
The product was exactly as described…
The product was exactly as described and fast delivery.
6 March 2026
Quick and Ease
Appreciative of the selling and consigning process with the company. Went smoothly and professional. highly recommend.
7 March 2026
This was an amazing experience
This was an amazing experience. Good communication, fast quote turn around time, and payout of sale. I think the price offered was very reasonable. Much better than trying to sell yourself with the amount of spam and not truly interested buyers you get. I would highly recommend this platform. I just wish they bought designer shoes.
14 March 2026
I wanted to see more pictures of the…
I wanted to see more pictures of the purse to see what made it less that than perfect. I was contacted back and they took several pictures of the purse for me to see everything about it. The customer service is excellent and I LOVE my purse!
12 March 2026
I had a great experience with Lisa
I had a great experience with Lisa. Very nice and excellent service I came to look at a bag I had seen online and they were very quick to put the bag on hold and make an appointment at their showroom. Beautiful bag in perfect condition. I could not be happier with my experience. Thank you so much
6 March 2026
Purse I received was in excellent…
Purse I received was in excellent shape. Delivery was fast. Purchase one day had it the next day. Will shop there again.
13 March 2026
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