The gift was just as described in the webshop, but it took quite a lot of time to get here. The order mail has a track & trace, but for some reason the track & trace link can be found on the website i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I liked the thought of this gift, hence my purchase. I was a little disappointed in the quality when it arrived (the day before Christmas) as it was rough around all internal edges and I had to sand i... See more
Company replied
The pillow is lovely however the names are too low and when placed are totally hidden. This was very disappointing.
Company replied
The customer service was excellent. The delivery took longer than I expected and every time I sent them a message they responded immediately. When I ordered the hoodie, It didn’t really say what the... See more
Company replied
3.9
Great
115 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 1 month
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Reply from Mygiftnest
Hello,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
Great idea but it falls apart as soon…
Great idea but it falls apart as soon as you stand it up. On the advertisement it appeared to be made from thicker wood and more stable. Got 2 and they both have the same problem
22 December 2025
Unprompted review
No update on tracking for weeks and…
No update on tracking for weeks and product suddenly appeared after refund requested.
Lowest quality product, do not buy.
17 December 2025
Unprompted review
The gift was just as described, but the track & trace could be better
The gift was just as described in the webshop, but it took quite a lot of time to get here. The order mail has a track & trace, but for some reason the track & trace link can be found on the website itself and not on the order carrier company that is going to deliver your order. The track & trace page was also very limited initially, so I was almost assuming that I was scammed. It was only after it arrived in the Netherlands that I could see more details.
10 December 2025
Unprompted review
Family Bears
It was very easy to accomplish the purchase. It didn't take forever to get here either. It is a Christmas gift so I haven't really opened and reviewed yet.
8 December 2025
Unprompted review
I'm very happy with the items I ordered…
I'm very happy with the items I ordered for Christmas. They are exactly what I wanted and I'm impressed with the quality. Thank you very much!
5 December 2025
Unprompted review
Pros & Cons
Easy to use platform, but product quality can be better for the price paid.
30 November 2025
Unprompted review
My nephew and his wife loved it
My nephew and his wife loved it. I was truly happy when i saw the picture they sent and it looked like what I saw on instagram.
14 November 2025
Unprompted review
Reply from Mygiftnest
Hello Sherri,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
Beautiful family of 4 bears now received
Have received Family of 4 symbolic bears representing my family, wife and daughters. Preciseness of all figures and quality really amazing. Little long to wait. But thank you at the end!
24 September 2025
Unprompted review
Reply from Mygiftnest
Hello Vitality,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
I can only advise against this retailer!
The goods I ordered were paid for but never received. When I contacted the retailer, I was given dubious reasons why a refund would not be possible due to my fault. After several emails with the seller, I had the amount refunded via PayPal, which worked perfectly.
23 September 2025
Unprompted review
Reply from Mygiftnest
Hi Willi,
I’m really sorry to hear that you’re not satisfied with your order. We truly value your experience and are here to help.
Warmest regards,
Reply from Mygiftnest
Hello Eamonn,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
Aiza is the best customer service agent...!!!
I was very satisfied about the help center. They send me a new package and it was as i wanted to be. They also gave me a refund as they promosed to me. Aiza was a very professional custome service agent and also was very kind. I realy appreciate her help.
2 September 2025
Unprompted review
Reply from Mygiftnest
Hello Giorgos,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
unforgettable service
although series of problems, finally recieved the precious present.
really appreciate customer service team’s effort and keen communication.
4 September 2025
Unprompted review
Reply from Mygiftnest
Hello,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
My order arrived quickly
My order arrived quickly. The quality of the product was good.
1 August 2025
Unprompted review
Reply from Mygiftnest
Hello Jan,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
Was worried as I did not have an order…
Was worried as I did not have an order number but you were still able to find my order and make the needed correction.
Thank you.
30 July 2025
Unprompted review
Reply from Mygiftnest
Hello Lori
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
I have a great experience buying with…
It was a pleasant experience buying from them. I had a minor issue with my order, but the support team, especially Aiza, responded quickly and resolved it. I'm very happy with my purchase and congratulate them on their excellent team.
15 July 2025
Unprompted review
Reply from Mygiftnest
Hello Marisa,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
My wife loved the bear family puzzle
My wife loved the bear family puzzle. Good quality and name stamping was excellent.
4 June 2025
Unprompted review
Reply from Mygiftnest
Hello Todd,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
The item is ok but….
The item is ok but is unacceptable that isn’t clear delivery time and the delivery is done after over 15 days
28 May 2025
Unprompted review
Reply from Mygiftnest
Hi Davide,
I’m really sorry to hear that you’re not happy with your order. A member of our customer support team will reach out to you directly to make things right. We’re here to help!
Warmest regards,
All great!!!
28 May 2025
Unprompted review
Reply from Mygiftnest
Hello Nicolas,
Thank you for your review!
It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.
Best regards
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