Mygiftnest Reviews 

115
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers had a great experience with this company. Customers consistently appreciate the wonderful gift ideas and the impressive quality of the materials used in personalized items like hoodies and decorative pillows. Many people also mention that customer support responds extremely quickly and helps resolve ordering mistakes or address shipping questions very efficiently. Some reviewers were not happy with the delivery times, noting that shipments took much longer than expected and tracking updates were sometimes completely missing. Others pointed out occasional product flaws, explaining that items arrived with rough internal edges or materials that did not match the paid price.

What people talk about most

Product

Consumers find product quality to be a mix of satisfaction and frustration, as reviewers praise thick fabrics... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as some consumers praised the ease of ordering... See more

Delivery service

People report ambiguous experiences with delivery service, as some consumers faced significant delays and... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the thick fabric, fine workmanship,... See more

Customer service

Users describe ambiguous interactions with customer service, as many reviewers report extremely friendly,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The gift was just as described in the webshop, but it took quite a lot of time to get here. The order mail has a track & trace, but for some reason the track & trace link can be found on the website i... See more

Rated 4 out of 5 stars

I liked the thought of this gift, hence my purchase. I was a little disappointed in the quality when it arrived (the day before Christmas) as it was rough around all internal edges and I had to sand i... See more

Company replied

Rated 4 out of 5 stars

The pillow is lovely however the names are too low and when placed are totally hidden. This was very disappointing.

Company replied

Rated 4 out of 5 stars

The customer service was excellent. The delivery took longer than I expected and every time I sent them a message they responded immediately. When I ordered the hoodie, It didn’t really say what the... See more

Company replied



Contact info

3.9

Great

TrustScore 4 out of 5

115 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.9

All reviews

(115)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great idea - nice materials

Great idea! Excelent service!

9 May 2025
Unprompted review
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Reply from Mygiftnest

Hello Emanuel,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Rated 5 out of 5 stars

Wonderful gift

I ordered it for the family of my son, as a gift, and it was very cute! Thank you

3 May 2025
Unprompted review
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Reply from Mygiftnest

Hello Artemis,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Rated 4 out of 5 stars

They're gorgeous

They're gorgeous. Kids and mum very excited.

7 May 2025
Unprompted review
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Reply from Mygiftnest

Hello Frank,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Rated 1 out of 5 stars

Purchase made over a month ago

Purchase made over a month ago, still not sent, I contacted and was not answered by customer service and I still receive hundreds of unsolicited emails about promotions and when I click unsubscribe I go to an error link.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Personal Gifts that suit you.

Lovely gift for my friend that lost her dog recently
I bought a similar one for my husband ( different format as our dog is very much alive ) and I love them both .

23 April 2025
Unprompted review
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Reply from Mygiftnest

Hello Claire,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Rated 3 out of 5 stars

The gift is good,

The gift is good,
just one comment, it need to be polished

19 April 2025
Unprompted review
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Reply from Mygiftnest

Hi Amr,

I’m really sorry to hear that you’re not happy with your order. A member of our customer support team will reach out to you directly to make things right. We’re here to help!

Warmest regards,

Rated 5 out of 5 stars

It was as I had expected

It was as I had expected, very nicely made and a great present for someone you love. Thank you.

4 April 2025
Unprompted review
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Reply from Mygiftnest

Hello,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Rated 5 out of 5 stars

Great product. Safely delivered. 5/5

Product delivered on time as per email.
Names on the animal bears representing family members are all correct, and well printed. Very well padded and wrapped for long distance transport. Quality manufacturing. Nice little gift to put on our table. Thankyou. Matt from Adelaide SA.

11 April 2025
Unprompted review
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Reply from Mygiftnest

Hello Matt,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Rated 5 out of 5 stars

Prompt replies for customs queries

Prompt replies for customs queries

8 April 2025
Unprompted review
Mygiftnest logo

Reply from Mygiftnest

Hello Pedro,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Rated 1 out of 5 stars

2 weeks of badly translated copy-paste…

2 weeks of badly translated copy-paste responses. Nothing was shipped for 2 weeks. Filed a claim with PayPal we'll see how that goes.

Yes, the same member reached out to me with the same copy-paste response, couple of times, after I already complained to PayPal. No matter what you ask... It's the same response.

Update as of 4/22/2025- Same person that doesn't understand English and keeps sending copy-paste responses just updated me that I have to go pick up my item at the post office in Tel Aviv... As in Israel Tel Aviv. Needles to say this was supposed to be shipped to the US. I entered my US address and even PayPal had my US address... Where and how they got Israel is beyond me...

Beware of the good reviews. Almost all seem pretty fake. Anyone can post good reviews here and if they are not reported by the owner of the site they will not be checked.

1 April 2025
Unprompted review
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Reply from Mygiftnest

Hi Bobogto,

I’m really sorry to hear that you’re not happy with your order. A member of our customer support team will reach out to you directly to make things right. We’re here to help!

Warmest regards,

Rated 5 out of 5 stars

It was perfect

2 April 2025
Unprompted review
Mygiftnest logo

Reply from Mygiftnest

Hello Ivo,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Rated 5 out of 5 stars

Thanks for update to my shipping address

26 March 2025
Unprompted review
Mygiftnest logo

Reply from Mygiftnest

Hello Stephen,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Rated 5 out of 5 stars

Brilliant communication from the team

Brilliant communication from the team. Great product

21 March 2025
Unprompted review
Mygiftnest logo

Reply from Mygiftnest

Hello Mr Randall

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Rated 3 out of 5 stars

door mat

personalsed mat with a picture of my dog , the picture & writing are of good quality, but actual mat is very thin & flimsy not best quality i have to say

17 March 2025
Unprompted review
Mygiftnest logo

Reply from Mygiftnest

Hi Susan,

I’m really sorry to hear that you’re not happy with your order. A member of our customer support team will reach out to you directly to make things right. We’re here to help!

Warmest regards,

Rated 5 out of 5 stars

Gr8 product really amazing

Gr8 product really amazing

10 March 2025
Unprompted review
Mygiftnest logo

Reply from Mygiftnest

Hello Anas,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Rated 5 out of 5 stars

The picture is beautiful

The picture is beautiful. Looks better than I expected.

1 March 2025
Unprompted review
Mygiftnest logo

Reply from Mygiftnest

Hello Vickie,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Rated 1 out of 5 stars

Item was nice but the item took way…

Item was nice but the item took way longer than they said and when attempted to cancel or get refund once I found out it was delayed a significant amount of time and wouldn't be here for the occasion they said they would not refund my money. Stay away from this company.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

I bought this for my wife.

I bought this for my wife. Shipping is a little slow but the quality makes up for this.

20 February 2025
Unprompted review
Mygiftnest logo

Reply from Mygiftnest

Hello James,

Thank you for your review!

It is always a pleasure for us to receive feedback from our valued customers. Your feedback always helps us maintain and improve our services. If you have any questions, please do not hesitate to contact us, we will be happy to help you.

Best regards

Rated 1 out of 5 stars

I truly wish I could give a zero

I truly wish I could give a zero. I placed my order on January 29th. I still have not received it. I emailed customer service multiple times and they give the same response. Total joke. This is clearly a scam company. Stay away!

29 January 2025
Unprompted review

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