Precision Optics Eyewear Reviews 

219
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly friendly, welcoming, and professional, always ready to offer helpful advice and information without any pressure. The service is frequently described as excellent, efficient, and customer-focused, ensuring a smooth and pleasant process for everyone. People appreciate the personalized approach and the team's dedication to satisfaction. Many consumers highlight the quality of the products, noting a wide selection of glasses and options to suit their needs. The pricing is considered very reasonable and competitive, offering great value for money, with flexible payment options also available. Reviewers particularly value convenient services like home visits and the quick turnaround times for new glasses or adjustments.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their friendliness,... See more

Service

Users describe positive interactions with service, consistently highlighting the excellent, professional, and... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with their new... See more

Price

Reviewers highlight positive aspects of price, consistently finding the pricing to be very reasonable,... See more

Customer service

Customers had positive experiences with customer service, consistently praising the team for their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff are great, the welcome, friendliness and patience. No rush, no pressure and I trust the advice I've been given. The pricing is simple and offers value for money. Add aftercare and satisfacti... See more

Rated 5 out of 5 stars

Donna from Precision Optics visited my home today to return my glasses, lenses from my new prescription had been fitted. As always with this company service is excellent, Donna is very friendly and a... See more

Rated 5 out of 5 stars

One to one appointment with Stacey was fun and informative (I'm new at wearing glasses so I had a lot of questions), she was also a great help in choosing the best frame for myself. I informed her tha... See more

Rated 5 out of 5 stars

I visited Precision Optics Eyewear for the first time today. I was looked after by Stacey who could not have been more friendly and helpful. My new lens options were discussed, priced and agreed to th... See more


Company details

  1. Eye Care Clinic
  2. Glasses store
  3. Sunglasses shop

Written by the company

Your Prescription Eyewear Specialists Showroom appointments & mobile home/work visit services If you are looking for the best eyewear provider in the Walton, Frinton, Clacton and surrounding areas, as far as Colchester, Harwich and Manningtree, then Precision Optics Eyewear® is definitely worth a look. Visit our showroom in Frinton-On-Sea, or have us come to you with our mobile home & work visit services throughout Tendring and the surrounding areas. Mobile home visit services are available to everyone. You do not have to be housebound, disabled or meet any special requirements. There are no additional costs for this service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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4.9

All reviews

(219)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

1 June 2022
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you for your review, appreciate your support!
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

After years of paying way too much for…

After years of paying way too much for my glasses,finding Colin and his wonderful selection of frames is a godsend. He is so helpful and doesn't pressurise you into anything. I found his friendly advise and his clear explanation of what I was to expect from my new glasses helpful. There is no long waiting time either. His 60 day guarantee is also a fantastic plus. So all in all, I'm totally satisfied!!

26 May 2022
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you so much for your feedback and support. Means a lot. Glad to hear that you are happy with everything.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Very friendly personal service

Very friendly personal service, the glasses arrived quickly and the quality is great. Good value for money. Highly recommend.

9 May 2022
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you Julie, glad to hear that you are happy with everything. Thank you.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Top marks!

Needed to change my prescription but over the years have found local independent and high street chain opticians always seem to want you to buy new frames as well as lens. If you ask if they can change lens on a existing frame they give you the 'doom' message. 'Ok but we won't be responsible if the frames are damaged'. Amazing how little faith they have in the labs they use? This is apart from the silly prices they quote (arm and leg country). So this time I found Precision Eyewear on You Tube of all places showing how they could re-furbish the particular brand of my spectacles, which I'd also damaged in a fall. Rang and spoke to Colin who was very helpful, saying he could repair, re-furbish and re-lens together with useful advice re different types of lens. Prices were reasonable so I sent the spectacles to him. He kept me informed by email of progress and turned the work around quickly. I'm really pleased with how the work has turned out. The lens are light, well fitted and the frame has been well repaired. Couldn't have asked for more really. So I can wholeheartedly recommend Precision Eyewear. Would have no hesitancy using the business again. Good service and Top marks!

26 April 2022
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you so much for your kind words, really pleased that you are happy with everything, appreciate the opportunity too.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Great service

So simple and quick to get my favourite glasses upgraded with new lenses - and friendly service too. Thank you.

20 April 2022
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you, glad you that found everything nice and easy and that we managed to give your own frames more life too!

Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Fabulous service

I have used precision optics previously for a repair to my frames, but I went back this time with my new prescription. I intended to get new lenses for my existing frames (which is SUCH a great idea !) and ended up loving all the display frames so much that I purchased a new pair ! So I had new lenses put in my old frames AND purchased a new pair and I couldn’t be happier! Colin was very helpful and friendly and I didn’t feel pressured into buying anything like other stores tend to make me feel. Everything about my experience was positive. Highly recommend!

22 March 2022
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you for your feedback, really appreciate your time and custom. Glad that you are happy with your new frames that look great!
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Very pleased with the service provided

Very pleased with the service provided, pleasant & informative company.

14 January 2022
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Mr Cripps
Thank you both for your support. Really appreciate it. Glad that you have been happy with everything.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Eyeware prescriptions updated

Had my recent eye test after 2 years (lockdown). Distance and reading glasses both prescriptions updated and frames repaired as new. Posted frames to Colin and appointment made when I returned to Walton on the Naze the following week to collect them from his business premises where I felt very safe with regard to Covid rules and regulations.

13 January 2022
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Mrs Cavener,
Thank you for your review, very pleased to hear that you have been happy with everything with our products and postal service. Glad to hear that you felt safe and comfortable too.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Absolutely excellent customer one to…

Absolutely excellent customer one to one service.
Lovely clean premises following covid restrictions.
Great selection of frames and prices are great. Very professional indeed. Won’t use a high street opticians again.

14 December 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Miss Badham,

Thank you for your feedback. It's great to hear that you have been happy with everything. Thank you so much for supporting me and my business.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Great service from Precision Optics I…

Great service from Precision Optics I would highly recommend Colin for your glasses very professional

26 November 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Mr Williams
Thank you for your time and custom. Glad that you have been happy with everything.

Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

5 star service

5 star service
Quick, relaible and exteremely well priced
I've used Precision a couple of times and always had brilliant service - very recommended

23 November 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Mr Tabb, thank you for taking your time to leave your feedback. Really pleased that you have been happy with everything. Thank you for your continued support.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

After years of trying to find a descent…

After years of trying to find a descent pair of glasses to fit me I contacted Precision optical .
Really friendly professional nice guy who certainly knows his stuff , I would highly recommend them and definitely go back.
Very reasonable priced to .

4 October 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Mr Tettmar
Thank you formyour review! Really pleased that you are happy with everything. Appreciate your recommendations and support.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Colin did such a great job from start…

Colin did such a great job from start to finish of the process to turn my prescription into some fabulous glasses! Colin invests time in his appointments to really make sure you understand all the various options in your choices. Incredibly efficient and massively cutting the cost of my glasses when compared to high street opticians, it leaves me no doubt that I’ve now found my glasses provider! I’ll be back time and time again in the future. Thanks Colin!

2 October 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Jennifer, thank you for taking the time to leave your feedback. This is great to hear and it has been a pleasure. Very pleased that you are so happy with everything.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

1st class professional service from Colin at "Precision Optics Eyewear".

1st class professional service from Colin at "Precision Optics Eyewear". After having had cataract surgery, I needed some different glasses, or should I say, different lens? Having a few frames that were now redundant and in good condition, I contacted Colin to see if he could just replace the lens as my local opticians are always reluctant to do this and just wanted me to purchase new frames, of which I did not need? Colin told me it's no problem and all he needed was a current prescription and frames? I sent my Jeff Banks frames which were reglazed with polarised prescription lenses, they are fantastic! Thanks again Colin, will use again!

27 September 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Mr Castle
Thank you for the opp to reglaze your existing glasses with our Precision Optics lenses. Glad you are happy with everything. Appreciate your time and custom yet again.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, Colin helped me every step of the way, helping with my new frames and explaining the difference between the various lens types.
I ordered my verifocal frames and lenses which took approximately 10 days for the lenses to arrive and for me to go and have my fitting and finally collect.
I have recommended Precision Optics to my family and friends.

17 September 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Sue, thank you for taking the time to leave your feedback. So pleased that you are happy with everything, it was my pleasure. Thank you for your recommendations and support too.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Outstanding

Colin's quality and level of work is outstanding. I will definitely recommend his services and I will also come back soon. A very quick turnaround. Thanks Colin!

14 September 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi, thank you you much for your feedback! My pleasure, glad that you are happy with everything. Thank you for your time.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Fantastic service with value for money…

Fantastic service with value for money prices, fully recommend

13 September 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Mr Burdette.
Thank you yet again for everything. Glad that you are happy with everything.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

First class

Excellent products at a very affordable price. Ordered a reglaze of existing frames with transition lenses. Delivered to my door within 10 days! Immediately ordered a new pair of readers and these were done even more quickly. Colin is very professional and friendly. He doesn't try and sell you his glasses, he wants you to buy the right ones for you based on his advice.

28 August 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Mr Moase, really pleased to hear how happy your are with everything. Thank you. Really appreciate your support.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

vvg ..nuffsed!

vvg
nuff sed!

25 August 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Hi Mr Fitzgerald
Fantastic! Thank you very much for everything.
Kind regards
Colin
Precision Optics Eyewear

Rated 5 out of 5 stars

Fantastic Knowledge and customer service

I contacted Precision Optics recently for new bifocal glasses. Was very impressed with the home trial selection, followed up with delivery by Colin of the frames. I tried them out over the weekend and chose my frame. Colin gave me excellent advice with the various options available. I now have a beautiful pair of glasses at a very good price. Colin is very knowledgeable and highly professional. I have no hesitation in recommending him and will be certainly be a returning customer.

1 July 2021
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you for thus great review. So very pleased that you have been happy with everything. Thank you yet again for your support.
Kind regards
Colin
Precision Optics Eyewear

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