MyGlobalFlowers.com Reviews 

1,164
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 219 reviews, most reviewers were somewhat happy with their experience overall. Customers often praise the quality of the flowers, describing them as fresh, beautiful, and matching expectations. Many found the ordering process straightforward and appreciated clear communication regarding their purchases. Some people were also impressed with the speed of delivery, even for international orders, noting that items arrived promptly. However, some customers also noted significant issues with delivery, including orders not arriving at all or being delivered much later than expected. There were also instances where the product received did not match what was ordered, with flowers looking different or items missing. A few other people also felt that the service was unreliable, citing poor communication and a lack of support when problems arose.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous, with many reporting significant issues such as late... See more

Product

Clients share ambiguous opinions on product quality and accuracy. Many customers report receiving products... See more

Order

Customers consistently note ambiguous experiences with order, with many praising the ease of the ordering... See more

Service

Reviewers mention ambiguous feedback about service, with some customers reporting wonderful, excellent, fast,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the beautiful, fresh flowers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered amaryllis bouquet from UK for my sister in Care Home in South Africa. Loved the pink/white/green coloring for Christmas. Was informed the flowers were not in stock so agreed to exchange for or... See more

Company replied

Rated 4 out of 5 stars

I’m truly grateful for how accommodating the florist was with my requests. Even though the flowers I ordered were out of season, they did their best to make my vision come to life. Their customer se... See more

Company replied

Rated 5 out of 5 stars

Superb customer service! Flowers ordered were as expected, large bouquet, fresh, and gorgeous. Junipter reached out quickly after initial delivery didn't have success as no one home. She and the flo... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service Ordered Sympathy basket of flowers from UK delivery to Norway. Early evening at home my email showed the florist unable to supply as ordered for following day. Did I wa... See more

Company replied


Company details

  1. Flower Delivery
  2. Florist
  3. Flower designer
  4. Flower market
  5. Gift shop
  6. Online marketplace

Written by the company

Our mission is to make your loved ones smile even though thousands of miles might separate you. Giving flowers is a touching gesture that creates happiness. Our job is to help our customers instill this delight with our beautiful bouquets. We operate 24/7 and spread joy every day with each bouquet delivered. This is why we are in the flower business – to put smiles on peoples’ faces! We love what we do and you can rest assured that your flowers will be delivered fresh and undamaged.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.4

All reviews

(1,164)

248 reviews in the last 12 months

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Rated 5 out of 5 stars

Great flowers

The flowers my daughter received were beautiful. This florist is Madrid is wonderful

1 April 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Roberta 🌼
We’re glad your daughter received beautiful flowers and that the florist in Madrid impressed you. Thank you for sharing your experience — we’ll be happy to serve you again 🌺

Rated 5 out of 5 stars

The servise was fast and professional

The servise was fast and professional. I'll order again.

1 April 2026
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello 🌸
We’re pleased you found the service fast and professional. Thank you for your trust — we look forward to serving you again 🌷

Rated 1 out of 5 stars

Disappointed

I placed my order 3/29/26 for delivery on 3/30/26.When I placed my order they advised it would be delivered sometime during the day. I reached out via email to find out where was my order. I as advised deliver could range from 10am to 9pm they could not give me an exact time frame. I reached out again via chat around 8pm no response. it is now 10pm no delivery no response. I am very upset not only that the recipient has been waiting all day and no delivery. My order just says confirmed by partner. Very disappointed I want answers.

30 March 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello 🌼
We sincerely apologize for the frustration you experienced with your order 18999780. We understand how upsetting it was to wait all day without clear updates. Sometimes delays can occur if the schedule or workload of an overseas florist changes unexpectedly, which unfortunately affected your order.

We’re glad to confirm that the bouquet was delivered on March 31. 🌷

Rated 5 out of 5 stars

Same day delivery ; Australia to Russia

Ordered from Adelaide Australia and delivered in the same day to Chelny , Russia , well priced & good quality
Highly recommend

28 March 2026
Unprompted review
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Reply from MyGlobalFlowers.com

Hello Chris 🌼
We’re thrilled your order from Adelaide to Chelny was delivered the same day, with good quality and fair pricing. Thank you for recommending us — we appreciate your support 🌺

Rated 5 out of 5 stars

My friend for whom the flowers were…

My friend for whom the flowers were for, had to leave on business and therefore would not be home to receive the flowers, they called my friend directly and kindly rearranged delivery until the following week when she returned, I found this as exceptional service and will use them again in the future

23 March 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello John 🌸
We’re glad our team contacted your friend directly and rearranged delivery to suit her schedule. Thank you for recognizing this effort — we’ll be happy to assist you again in the future 🌷

Rated 5 out of 5 stars

Excellent service

Ordering via the website was straightforward and efficient. The bouquet I ordered was delivered on time, and the quality of the flowers was excellent. Altogether I was extremely happy in dealing with this company.

16 March 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Neville 🌼
We’re delighted you found the ordering process straightforward and the bouquet excellent in quality. Thank you for your trust — we’re happy you had such a positive experience 🌺

Rated 5 out of 5 stars

I ordered a beautiful bouquet of…

I ordered a beautiful bouquet of flowers and they were wrapped in a lovely way and delivered the following day. I would definitely use them again. Ignore all the bad reviews, they are a great company.

8 March 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Sheetal 🌸
We’re glad you enjoyed the bouquet and the wrapping, and that delivery was smooth. Thank you for your kind words and support — we’ll be happy to serve you again 🌷

Rated 5 out of 5 stars

Very smooth process and swift delivery

13 March 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Carlos 🌼
Thank you for your kind words! We’re delighted to hear that the process was smooth and the delivery swift. Your feedback motivates us to keep providing reliable service and fresh flowers on time 🌺

Rated 1 out of 5 stars

Not professional in any way. They took my money and promised a date…

They took my money and promised a date they fell before the special day, it was perfect then messaged after missing that delivery to say they couldn't make that day I said no problem when can you send it, they gave another date so I apologised to the person that was supposed to recive the flowers and gave a new date then again no delivery the day after I received a message to say they didn't even have a florist in that area? And when I told them how disappointed I was making me look like a liar twice and causing issues with my relationship with there falce promises when they could not have even made the order in the first place all I received was a robotic message that read "we apologise for the inconvenience" I'm very disappointed. Not professional at all.

18 March 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello Thomas 🌼
We sincerely apologize for the disappointment and stress caused by your experience.
Unfortunately, such situations can occur when the schedule or workload of an overseas florist changes unexpectedly, or when local coverage is limited.
We regret that this led to missed dates and caused difficulties in your personal plans. Please contact us directly via email order@myglobalflowers.com if your funds have not been returned — we want to resolve this promptly and ensure you receive either your bouquet or a refund 🌷

Rated 1 out of 5 stars

DO NOT USE!!

DO NOT USE!!! Not reliable. Cancelled my very simple order - ordered and paid a week in advance! - on the day of delivery, too late to reschedule, because 'the demand for our services has increased ‘dramatically’ and we have not ‘calculated our resources’ accordingly. Terrible flippant service. DO NOT USE!!!

12 March 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello 🌸
Thank you for sharing your feedback. We’re truly sorry your order was cancelled on the delivery day — this is not the level of reliability we aim to provide.
Your payment has been fully refunded ($52.00), and we appreciate your patience.
If you’d like us to clarify anything further, please contact us at order@myglobalflowers.com. 💐

Rated 5 out of 5 stars

Gowers are always fresh and pretty i…

Gowers are always fresh and pretty i love that this is done since spain is so far away

1 March 2026
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello 🌸
Thank you for your review! We’re happy to hear the flowers always arrive fresh and pretty, even with the long distance to Spain.
If you ever need help, feel free to reach us at order@myglobalflowers.com 💐

Rated 1 out of 5 stars

Help

Good afternoon

This is Carlos Rodríguez Segura, I ordered recently on your app but we haven't received the package and it says that it has been delivered, no call, no SMS to the recipient, no photo of where the courier left it.

ORDER N° 13617936

Please help us with this situation, either to get the flowers delivered correctly or to reimburse the money.

Thank you,

9 March 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello 🌸
Thank you for reaching out. We’re sorry for the confusion regarding the delivery — the order has now been delivered successfully.
We also updated the recipient’s phone number as requested and coordinated the delivery time directly with her.
If you need any additional assistance, please write to order@myglobalflowers.com. 💐

Rated 1 out of 5 stars

I ordered a deluxe basket of roses

I ordered a deluxe basket of roses, (yes I was charged for the basket) description said 40 roses. I was ordered for a family member in Germany from Australia. The charge was $680 aud
When the flowers arrived in Germany they were in a cardboard box, and full of lillies and 2 roses. Contacted the company
They agreed there was a discrepancy and quality control customer service would get back to me re compensation
5 emails later no response.
DO NOT ORDER FROM THIS COMPANY, ITS A SCAM

5 March 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello 🌸
Thank you for sharing your feedback. We’re very sorry for the discrepancy between what you ordered and what was delivered — this should never happen, and we understand how upsetting this was for you.

Your case has been reviewed, and a refund of $455.00 has been issued.
We also appreciate your patience while our team worked through the partner florist’s mistake.

If you need any further clarification, please contact us at order@myglobalflowers.com. 💐

Rated 5 out of 5 stars

Second time ordering in Cyprus

Second time ordering in Cyprus, there are a lot of options and the prices are really affordable. The order processing is fast and very attentive even to changes afterward. The communication is smooth and the quality of the flowers is perfect. Great service, recommended!

8 March 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello 🌸
Thank you for your lovely review! We’re happy to hear your second experience in Cyprus was smooth.
We truly appreciate your recommendation.

If you ever need assistance, you can reach us at order@myglobalflowers.com or contact support. 💐

Rated 1 out of 5 stars

I ordered flowers for my wife for Women’s Day, but order not DELIVERED

I ordered flowers for my wife for International Women’s Day because the company clearly promised delivery on March 8. I trusted this company and believed it would honor its commitment.
Unfortunately, the order was not delivered as promised. By noon on March 8, nothing had arrived. I contacted the company and received a response saying the order was being processed and sent.
However, the flowers never arrived that day. By 10:00 PM there was still no delivery, and even at 2:00 AM the next morning the order had still not arrived. I sent several follow-up emails asking about the situation.
Eventually, after I clearly stated that they had failed to keep their promise and requested a refund, they replied that the bouquet could not be delivered due to high workload and that they would refund the payment within 3–5 working days.
While I appreciate the refund, the real problem is that the company continued to say the order was being processed instead of informing me earlier that delivery would not be possible on such an important day.
International Women’s Day is a very specific date, and missing that date defeats the entire purpose of the order.
This experience seriously damaged my trust in this company. Customers should be aware that even when a delivery date is promised, it may not be honored.

8 March 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello 🌸
Thank you for sharing your experience. We’re truly sorry your Women’s Day order was not delivered on March 8 — a missed delivery on such an important and symbolic date defeats the entire purpose of the gift, and we fully understand how disappointing this was for you.

Your order was reviewed, and a refund of $33.00 has been issued.

Your feedback is important and helps us improve both transparency and reliability.

If you need any further clarification, please contact us at order@myglobalflowers.com or contact support. 💐

Rated 1 out of 5 stars

This is a fake website, do not expect a delivery.

The website and order process are convincing but they are clearly taking orders that they are either unable to fulfil or have no intention of doing so.

Communicating with them when you realize that they have ruined your attempt to celebrate someone's special day is impossible, as they will not respond to phone calls, chat requests or emails.

DO NOT PLACE ORDERS WITH THIS WEBSITE

8 March 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello 🌸
Thank you for sharing your feedback.

Your order was reviewed, and it was delivered on March 9.
On peak holidays like March 8, the workload for local florists increases dramatically, and unfortunately this affected the timing of your delivery. Still, communication should have been clearer, and we appreciate you pointing this out.

Your feedback helps us improve both transparency and reliability.
If you need any further clarification, please contact us at order@myglobalflowers.com💐

Rated 5 out of 5 stars

Very happy with the flower delivery for…

Very happy with the flower delivery for my Mom in Finland. Most beautiful wholesome bouquet of pink roses and light pink some other flowers (lilies?) - sorry, I don't know flower names. Ordering was easy, credit card charged correctly, flowers delivered promptly. My Mom was so happy to get them. Thank you

13 February 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello 🌸
Thank you so much for your lovely review. We’re very happy to hear that the bouquet for your Mom in Finland arrived promptly and looked beautiful — pink roses with soft light‑pink lilies can make such a warm, wholesome arrangement.
It’s wonderful to know she was happy to receive them.

If you ever need assistance, you can reach us at order@myglobalflowers.com 💐

Rated 1 out of 5 stars

Don't use this company charge me over…

Don't use this company charge me over $600 for flowers and delivered the wrong flowers worth $60

6 March 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello 🌸
Thank you for sharing your feedback. We’re very sorry for the experience you described — receiving the wrong bouquet, especially with such a large price difference, is unacceptable, and we understand your frustration.

Your case has been reviewed, and a refund of $455.00 has been issued.
We appreciate your patience while the partner florist’s mistake was resolved.

Rated 1 out of 5 stars

EMBRASSED

My flowers were awful! It was a small bouquet of flowers and it looked cheap! I spent 98.00 for just the flowers. They looked like I walked into a grocery store and bought them. THEY OFFERED ME A 10% DISCOUNT!! NEVER AGAIN WILL I USE GLOBAL FLOWERS AND I WILL LET ALL MY FRIENDS AND FAMILY KNOW ABOUT MY EXPERIENCE!!

4 March 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello 🌸
Thank you for sharing your feedback. We’re very sorry to hear that the bouquet did not meet your expectations — receiving flowers that look smaller or simpler than what you paid for is frustrating, and we understand how disappointing this was for you.

Your order 14387746 has been reviewed, and we offered a 20% refund to compensate for the issue with the bouquet.
We appreciate your patience and your honesty — your comments help us improve the quality and consistency of our partner florists.

Rated 2 out of 5 stars

Poor stock, bad replacement

Product not in stock, low quality replacement delivered a day late

3 March 2026
Unprompted review
MyGlobalFlowers.com logo

Reply from MyGlobalFlowers.com

Hello 🌸
Thank you for your feedback

To review your case properly, please share the order number so we can check what happened and assist you directly.
You can reach us at order@myglobalflowers.com 💐

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