MyGlobalFlowers.com Reviews 

Beautiful flowers, great communication easy to work with

I ordered flowers for Valentine's Day. The company failed the original delivery, then failed the rescheduled Monday delivery. Most disturbingly, they claimed the recipient 'refused' the delivery a total lie confirmed by both the recipient and building staff.

They are now using a 'no-cancellation' policy to hold my money hostage for a service they never provided. Their support is a loop of scripted denials and fake delivery statuses. This is a predatory 'bait-and-switch' service. I have initiated a bank chargeback and filed a report with the NYC Department of Consumer Protection. Avoid at all costs.

Very bad quality, not like the image, also not professional with dealing with complaints

I ordered a bouquet, but they put together a completely different color and for the wrong price. The bouquet looked really cheap and wasn't what I ordered at all. I DO NOT RECOMMEND! HORRIBLE!!!

This is a mostly automated delivery service where the recipient may or may not receive the order. I even chose a delivery date two days early to make it easier but it failed to do so. The first two emails seem to be answered ok but it goes downhill from there. The recipient received a blank card with the florists number and an inaccurate time. No contact knock or bell ring. When she called and gave her information they said there was nothing for her, so after 6 attachments and 11 emails I decided there was no hope for keeping this a surprise and her receiving the order before 2/14 and she had to put in several hours over several days to claim her valentines gift. Eventually she received the flowers and I , part of the promised refund, but if you value your time and good reputation don’t trust it in the hands of this “My Global Flowers” so-called service. Not a service or a Luxury 😒

I ordered flowers for my niece to deliver at 17.02.2026. Today is evening of 18.02.2026, and flowers still not delivered! I strongly do not recommend MyGlobalFlowers, because this company will spoil your date!!!!!!

I had flowers delivered in Brazil to my partner and had a wonderful experience. Delivery was on time and made her day.

I placed the order two weeks before the day of delivery I had chosen. on 16.02 when it was supposed to be delivered, I received an e-mail that my orded cannot be delivered on time. I contacted the customer support on chat, and I rescheduled delivery for the next day (17.02). Unfortunately, it was already late evening and the order had not arrived. I contacted customer service on chat again and they kept repeating "your order is in progres. Delivery throughout the day". I said seeral times that the day has already gone, and they kept repeating "order is in progress". They play with people like they're dumb, I have no other choice than cancelling the payment on my credit card as it looks like scam. Although I was texting with a human, they behave like an AI robot and play dumb pasting the same answers every single time. Do not ever order here

Shitty service, shitty customer service. It was supposed to be delivered in Feb 9th, my account says delivered today Feb 17th but I have no idea where it was delivered. Ridiculous.

I ordered flowers 2 days ago and they still haven't arrived. as many people say we ordered because it says same day delivery and that is far way from the truth! I was waiting for some kind of reply from the person I sent it to and still nothing because they haven't received anything! I'm so angry and I feel I have been scammed! I wrote them and they just replied if I want my money back or do I still want the flowers to be sent. I replied I need them sent urgently and still no reply or delivery. I don't know if they will get the flowers or not. I'm so upset with this service and company. Do not use it! they charged me $18 just for delivery alone and still nothing! I paid $100 for this very poor service!

absolutely horrible, the flowers I ordered never arrived and they keep ghosting me every time I try to chat with them and even the phone number does not work.
Find something else because this, whatever this is, does not work

Flowers never showed up .
Took days to get a hold of anyone at all to get a refund on the order.

I placed an order for flowers to be delivered on the 14th and was clearly promised they would arrive on that date. The flowers never turned up. When I contacted customer service, instead of resolving the issue, I was told the delivery would now be made on the 16th. Again, nothing arrived.

After chasing them repeatedly, I was then informed they could not deliver at all. No proper explanation, no accountability and no genuine apology. Completely unacceptable.

The customer service was shockingly poor, unhelpful and dismissive, clearly not interested in resolving the issue. It honestly felt like they were just hoping I would give up.

If a company cannot fulfil orders they have confirmed and paid for, they should not be operating, let alone taking people’s money. This was meant to be a special occasion and they completely ruined it.

Avoid at all costs. I would never use this company again and strongly advise others to think twice before ordering.

I am extremely disappointed with this company and would strongly advise others not to trust them.

I placed an order specifically because their website clearly stated that same-day delivery (on Valentine’s Day) was available. That was the only reason I chose them, not because of the flowers, not because of the pricing, but purely because they advertised that they could deliver on that date, as many other providers were honest (!) from the beginning and stated it was only possible on 16.02. Valentine’s Day is not a surprise event. It is one of the most predictable high-demand dates of the year, and if a company chooses to advertise same-day delivery, it should be operationally prepared to fulfill it.

After confirming my order, I was waiting the entire day to receive some sort of confirmation of the delivery or a reaction from the person I order the flowers for. Instead I got silence, which was later (at 8pm on Valentine’s day) followed by a notification that delivery would ultimately not be possible on the selected date. Instead, the next available date was several days later — completely defeating the purpose of the order. The day was ruined. Mind you, if I had known about that sooner, I would’ve never in my life ordered this service, and instead, would have found someone else who WOULD. This way, I was presented with this disappointing at the very end of the day, with no way to solve the situation anymore, the day was gone.

What is even more frustrating is the way they handled the situation. There was no attempt to offer an make up for this from the company. There was no upgrade, no compensation, no promo code to at least attempt to make me as a client come back. Just a refund. A refund is damage control, it does nothing to fix the inconvenience, the embarrassment, or the disappointment caused. This way, the company didn’t lose anything (except for me as a future customer ofc), they simply overbooked their orders to make sure they get as much profit as possible, whereas I am left with no gift, disappointed, and waiting for my money for 4-5 work days.

This shows clear negligence toward customers and a lack of responsibility. Advertising services you cannot deliver on, especially on such a predictable and important date, is misleading and unprofessional. This company is disorganized and unreliable. I have completely lost trust in them and would never recommend them to anyone.

If you are relying on them for an important occasion, don’t.

I paid $200 for red roses and teddy bear and chocolates. Mind you $200.
And I couldn’t have gotten any more scammed than what they gave the recipient.
À deformed brown teddy bear, cheap chocolates and roses with green plants. I was so embarrassed when my girlfriend send me a picture I could even see her disappointment in her face. DO NOT USE THIS PROVIDER. GO SOMEWHERE ELSE.

The order was late. And lost of the items weren't even delivered. Horrible service and absolute scam.

I have placed an order and it wasn’t delivered at all ! The communication between the helping center and the client is very poor! This was the first and last time I will request any of their services.

They didn't deliver on the stated day (which was today) and have not yet, and the customer service is not replying at all.

I ordered this bouquet for a friend and it was marked as delivered… except it literally never arrived. The recipient never got anything. I reached out to customer support asking for proof of delivery, a photo, anything and they completely ignored me. No response, no accountability, just money gone and time wasted. Super disappointing. Never ordering from here again. If you enjoy throwing your money into the void, this is the service for you.